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Human Resource Management, 17th edition

Published by Pearson (March 4, 2023) © 2024

  • Gary Dessler Florida International University

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For courses in management.

Modern human resources: technology, social media, and management

Human Resource Management introduces students to the daily tools and skills they'll need to function as successful managers, in both HR and business in general. Using a practical approach, the text explores the evolution of the field, highlighting the introduction of revolutionary new technologies and social media platforms.

With a heavy focus on emerging industry trends and the positive impacts of technology on HR, the 17th Edition prepares students with everything they need to be effective managers and HR personnel in the 21st century.

Hallmark features of this title

  • Know Your Employment Law boxes list the implications of employment law that apply to recruitment, selection, training and safety.
  • HR as a Profit Center boxes show how managers use HR to improve profitability.
  • Cases feature real-life companies such as Netflix and Uber. A continuing Hotel Paris Case and Map show how a hotel's HR director creates policies and procedures to achieve business goals.
  • Strategic Context sections explain how actual managers' HR actions produced employee behaviors required to achieve their company's strategic aims.
  • How to... boxes help students develop employability skills related to interviewing, discipline, etc.
  • HR Tools for Line Managers and Small Businesses describe resources to help students improve their people management skills

New and updated features of this title

  • UPDATED: Chapter 1, “Introduction to HR Management” is now 20% shorter. It contains a revised chapter outline, a new opening vignette, and coverage of the pandemic's effects on HR.
  • REVISED: Chapter 2, “Equal Opportunity Law and Action” reflects all-new material on diversity, equity, and inclusion (DEI). This includes biases' effects and examples of DEI employer actions.
  • 9 NEW: The New Normal boxes address HR-related implications of remote work, such as questions to ask in job interviews for remote work jobs.
  • NEW: Coverage of working remotely (Ch. 14) explores how Covid-19 changed how people work.
  • EXPANDED: Diversity Counts boxes address new DEI topics, such as how employers incentivize executives to achieve DEI goals.
  • NEW: Incorporation of boxed material into the chapter narration helps streamline chapters and improve readability. This includes: Know Your Employment Law; Digital and Social Media; HR Tools for Line Managers and Small Businesses; HR and the Gig Economy; The Strategic Context; and HR Practices Around the Globe

Features of MyLab Management for the 17th Edition

  • Homework and practice exercises in MyLab are correlated to the exercises in the text, reflecting each author's approach and learning style. They regenerate algorithmically to give students unlimited opportunity for practice and mastery.
  • Case Study Assignments challenge students to think critically and apply course concepts as they engage in real business scenarios. Comprised of videos and passages in the text, cases cover a variety of topics and come with multiple assessment options to gauge student performance and progress. Available for select chapters.
  • Mini Sims put students in professional roles. They give them the opportunity to apply course concepts and develop decision-making skills through real-world business challenges.
  • Personal Inventory Assessments are 44 online exercises designed to promote self-reflection and metacognition in students. They cover Stress Management Assessment, Diagnosing Poor Performance and Enhancing Motivation, and Time Management Assessment.

PART 1: INTRODUCTION

  1. Introduction to Human Resource Management
  2. Equal Opportunity Law and Action
  3. Human Resource Policy, Strategy, and Performance

PART 2: RECRUITMENT, PLACEMENT, AND TALENT MANAGEMENT

  1. Job Analysis and the Talent Management Process
  2. Personnel Planning and Recruiting
  3. Employee Testing and Selection
  4. Interviewing Candidates

PART 3: TRAINING AND DEVELOPMENT

  1. Training and Developing Employees
  2. Performance Management and Appraisal
  3. Managing Careers and Retention

PART 4: COMPENSATION

  1. Establishing Strategic Pay Plans
  2. Pay for Performance and Financial Incentives
  3. Benefits and Services

PART 5: ENRICHMENT TOPICS IN HUMAN RESOURCE MANAGEMENT

  1. Building Positive Employee Relations
  2. Labor Relations and Collective Bargaining
  3. Safety, Health, and Risk Management
  4. Managing Global Human Resources
  5. Managing Human Resources in Small and Entrepreneurial Firms

Comprehensive Cases

About our author

Gary Dessler

Readers worldwide use Gary Dessler's Fundamentals of Human Resource Management, Human Resource Management, and Framework for Human Resource Management in a total of more than 10 languages and international editions, including Russian, Spanish, French, Arabic, Thai, Greek and Chinese. Dr. Dessler's other books include Winning Commitment: How to Build and Keep a Competitive Workforce, and Management: Modern Principles and Practices for Tomorrow's Leaders. He has published articles on employee commitment, leadership, supervision, human resource management practices in China, and quality improvement in journals including the Academy of Management Executive, SAM Advanced Management Journal, Supervision, Personnel Journal, and International Journal of Service Management. Dr. Dessler served for many years as a Founding Professor in Florida International University's College of Business teaching courses in human resource management, strategic management, and management. For the past few years, he has focused on his textbook writing, research, and consulting and on giving lectures, seminars and courses around the world on modern human resource management methods, maintaining positive employee relations and employee engagement, strategic management, leadership development, and talent management. Dr. Dessler has degrees from New York University, Rensselaer Polytechnic Institute, and the Baruch School of Business of the City University of New York.

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