Marketing, 2nd edition

Published by Pearson Canada (February 28, 2024) © 2025

  • Michael Shekter George Brown College
  • Marina Jaffey Camosun College

eTextbook

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  • Add notes and highlights
  • Flashcards help streamline study sessions

Revel

C$84.99

  • Inspire engagement through active learning
  • Provide an immersive reading experience
  • Assess student progress with performance insights

MyLab

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For courses in Principles of Marketing

Marketing is a significant new step in the field of Canadian marketing studies. This modern resource is an original Canadian text, written by one of Canada's most experienced marketing professionals. Marketing combines the practical and applied approach that Canadian marketing students and their employers are looking for, with the solid academic foundation that leading institutions demand.

Marketing was uniquely designed in partnership with learners to create the most pedagogically sound online reading and studying experience. In order to ensure that learner needs were being considered first and foremost during the development process, Pearson's learning designers worked with participants recruited from various majors at universities and colleges who provided feedback on the ideal Introduction to Marketing course. This learner feedback was then used to iteratively improve the content layout and design of this course. Pearson's learning designers also asked learners to take part in a biometrics study that gathered and analyzed learners' biometric measurements while interacting with the Revel learning environment.

Content Highlights

  • Canadian-driven (but not Canadian-exclusive) content and perspective. This is one of the first major original Canadian marketing textbooks, written from the perspective of the Canadian marketer operating in both the domestic and global economies.
  • Relevant, practical content, format, and structure - written not just to help Canadian marketing students learn but also how to think like a marketer in Canada.
  • Dedicated chapters on Canada's role as a global marketer and the unique ethical and legal issues of the Canadian marketing landscape, as well as significant sections on social media marketing (and all digital marketing), media planning, integrated marketing communications, and new product development.

New to this Edition

  • Increased level of Indigenous content and representation, including case studies, unique Indigenous contributions, and challenges within the Canadian marketplace.
  • Broader geographic and further demographic representation of Canada in examples and cases..
  • New Issues and Ethics boxes in every chapter, discussing topics such as the hidden costs of online shopping apps; power struggles in the grocery industry and Canada’s new grocery code of conduct; the impact of B-Corporations; controversy surrounding dynamic pricing; and pros and cons of changing expectations for tipping.
  • New B2C Comprehensive Case about MAC Cosmetics is featured in a new appendix with mini-cases appearing at the end of each chapter. Each mini-case includes three discussion questions and one Shared Writing prompt.
  • New B2B Comprehensive Case about Hootsuite is featured in a new appendix with mini-cases appearing at the end of each chapter. Each mini-case includes three discussion questions and one Shared Writing prompt.

Digital Learning With Revel

  • Mini-Sims: Mini-Sims are short simulations that put students in business roles and give them the opportunity to apply course concepts as they make decisions. Students begin by making a series of decisions to better understand and apply course concepts. The Mini Sim then changes, branching and creating various scenario paths based on the answers given. This provides students with a personalized learning experience and the opportunity to build and develop their critical-thinking skills.
  • Current Event Boxes (In the News): Current Event Boxes bring currency into your classroom with author-written content that connects key concepts with real-life current events. Annually our authors add new or revised content or data to ensure that your students have relevant examples to help them engage with the course.
  • Video Interviews: Interview-style videos featuring real business owners and marketing professionals appear in each chapter alongside a multiple-choice quiz. Students will be able to see chapter topics come to life as they learn from marketing and business experts representing a wide range of business types from across Canada.
  • Whiteboard Videos: A new, whiteboard-style video series has been developed for this edition and are embedded throughout the text. These videos are a valuable resource for students as they illustrate key concepts in a short, entertaining package.
  • Dynamic Study Modules: Using a highly personalized, algorithmically driven process, Dynamic Study Modules continuously assess student performance and provide additional practice in the areas where they struggle the most. Each Dynamic Study Module, accessed by computer, smartphone, or tablet, promotes fast learning and long-term retention.
  • Videos and interactives integrated directly into the narrative gets students learning ac-tively, making it more likely that they'll retain what they've read.
  • Video quizzes offer students opportunities to further their knowledge by applying concepts and testing their understanding. Instructors can share videos accompanied by time-stamped multiple-choice questions.
  • Writing assignments - such as journaling prompts, shared writing activities, and essays - enable educators to foster and assess critical thinking without significantly impacting their grading burden.
  • Embedded assessments afford students regular opportunities to check their understanding. The results enable instructors to gauge student comprehension and provide timely feedback to address learning gaps along the way.
  • Shared multimedia assignments make it easy for instructors and students to post and respond to videos and other media. Students can also record and upload their own presentations for grading, comments, or peer review.
  1. Introduction to Marketing
  2. Developing Marketing Strategies and Plans
  3. The Marketing Environment
  4. Market Intelligence—Gaining Advantage through Knowledge
  5. Consumer Buying Behaviour
  6. Business-to-Business Marketing
  7. Segmentation, Targeting, and Positioning
  8. Product and Branding
  9. New Product Development
  10. Marketing the Intangibles—Services, Causes, and Not-for-Profit
  11. Pricing Concepts
  12. Distribution
  13. Retailing
  14. Marketing Communications 1: Digital Media Marketing
  15. Marketing Communications 2: Traditional Advertising (Television, Print, and Radio), Direct Marketing, Public Relations, and Personal Selling
  16. Media and Integrated Marketing Communications
  17. Global Marketing
  18. Ethics, Legal Issues, and Corporate Social Responsibility

Michael Shekter, MBA, is a career marketing professional and academic who has worked at many of Canada's leading marketing organizations directing the marketing strategies for some of Canada's largest consumer brands. In addition, he has studied and taught in the undergraduate and graduate programs at several of Canada's leading business schools.

For 20 years, Professor Shekter led the marketing activities of some of Canada's largest brands, with a focus on the food and beverage category. His business leadership experience includes manager- and director-level positions at Procter & Gamble, Unilever, Molson-Coors, Kraft (Nabisco), and Maple Leaf Foods. He managed the marketing strategies for such high-profile brands as Molson Canadian, Tide, and Mr. Christie Cookies (Oreo, Chips Ahoy, Dad's, Peek Freans), among many others. He is a recipient of the grocery industry's Grand Prix Award for New Product Innovation, and co-winner with his team of a CASSIE award for marketing-driven business success. .

As an instructor, Professor Shekter has taught and developed courses and programs at Canada's leading college, undergraduate, and graduate business programs, including the University of Toronto's Rotman School of Management, York University's Schulich School of Business, Toronto Metropolitan University's Ted Rogers School of Management, and Humber College. As a full-time professor at George Brown, Professor Shekter is course owner for the principles of marketing and international marketing courses in the School of Marketing's Business Administration program.

Professor Shekter holds a bachelor's degree from McGill University and a Master's of Business Administration (Marketing Strategy) from York University's Schulich School of Business, where he completed a year of post-graduate work under the direct supervision of dean emeritus, the late Dr. James Gillies.

Marina Jaffey (she/her) holds a Master's of Education from the University of Victoria and a Bachelor of Commerce from Carleton University. She has an extensive background in strategic planning, trade marketing, and sales management with Unilever, a global consumer goods firm. In her role as district sales manager with Unilever, Professor Jaffey was a three-time recipient of the Sales Excellence Award. She has also worked as a consultant for organizations including the National Gallery of Canada and the BC government. Professor Jaffey is actively involved in community and has served as director and student engagement chair on the Canadian Public Relations Society—Vancouver Island board and program director for Sales and Marketing Executives Victoria.

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