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Management of Human Resources: The Essentials, Canadian Edition, 5th edition

Published by Pearson Canada (January 17, 2018) © 2019

  • Gary Dessler Florida International University
  • Nita Chhinzer University of Guelph
  • Gary L. Gannon University of Toronto

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For introductory courses in human resource management.

Foundations in management beyond the HR department

Management of Human Resources: The Essentials recognizes that human resources are among the most important organizational assets, and brings both human resources and non-human resources readers into a current and comprehensive discussion about human resources today. The term human resources refers to the employee–employer relationship in the workplace. The knowledge, skills, assets, and competencies employees bring to their work help the organization achieve its objectives; these resources provide a source of competitive advantage for organizations in a hyper-competitive, global environment.

The Canadian edition provides extensive coverage of all HRM topics, such as job analysis, HR planning, recruitment, selection, onboarding and training, career management, compensation and benefits, performance management, occupational health and safety, labour relations, and international HRM.

Hallmark features of this title

  • Legal Emphasis. Chapter 2 provides a clear understanding of the often overlapping areas of legislation that affect the employment relationship. This includes a discussion of key legal cases, potential outcomes, and remedies to violations, as well as a discussion about employer rights related to employment.
  • Significant Discussion of Managing Labour during Dynamic Times. Chapters 1, 4, and 11 focus on the impact and management of labour in dynamic times when organizations must compete for talent. Chapter 11 focuses on turnover (quits, layoffs, termination, etc.), including legal, psychological, and communication issues.
  • More Coverage on the Impact of Globalization on HR. Further discussion of the impact of globalization on HR was added throughout this edition, with a focus on both Canadian organizations' interactions on a global scale and the impact of immigrants on the Canadian labour force. Specific sections, such as performance management (in addition to performance appraisal), the impact of immigration on the labour force, and employability skills, are introduced.

New and updated features of this title

  • As the world shifts to a greater reliance on digital media, it is appropriate that this text evolves as well. This Fifth Canadian Edition is the first fully digital version of Management of Human Resources: The Essentials. Instructors and students will find that, although the medium has changed, the content is fully consistent with prior editions.
  • A new author, Dr. Gary L. Gannon (PhD, CHRL) has 18 years of experience in progressive HR management roles in the health care and higher education sectors. In 2015, Dr. Gannon was awarded Durham College’s Faculty Excellence Award. He presently teaches HR management and Labour Relations courses in the School of Continuing Studies at the University of Toronto. Please see author BIO for more information. 
  • Updated to reflect new HR competencies. 
  • A revised discussion of formerly separate chapters on recruitment and selection into a new consolidated chapter entitled Talent Acquisition (Chapter 5).
  • Improved and updated graphics and figures in the chapters dealing with designing and analyzing jobs (Chapter 3); balancing labour supply and demand considerations (Chapter 4); and developing pay wage curves and pay structures (Chapter 8).

Important Digital Assets in MyLab Management

  • Study Plan: As students work through the MyLab Study Plan, they can clearly see which topics they have mastered—and, more importantly, which they need to work on. Each question has been carefully written to match the concepts, language, and focus of the text, so students can get an accurate sense of how well they've understood the chapter content.
  • MediaShare: Consisting of a curated collection of videos and customizable, auto-scored assignments, MediaShare helps students understand why they are learning key concepts and how they will apply those in their careers. Instructors can also assign favorite YouTube clips or original content and employ MediaShare's powerful repository of tools to maximize student accountability and interactive learning, and provide contextualized feedback for students and teams who upload presentations, media, or business plans.
  • Personal Inventory Assessments is a collection of online exercises designed to promote self-reflection and engagement in students, enhancing their ability to connect with concepts taught in principles of management classes.  Each assessment offers students a brief description of its purpose, brief survey questions, a graphical depiction of their own personal results, a detailed explanation of their results, as well as a graphical depiction of the results of their entire class and/or the entire population of students who have taken the assessment. 
  1. The Strategic Role of Human Resources Management
  2. The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces
  3. Designing and Analyzing Jobs
  4. Human Resources Planning
  5. Talent Acquisition
  6. Onboarding and Training
  7. Performance Management
  8. Strategic Pay Plans
  9. Employee Benefits and Services
  10. Occupational Health and Safety
  11. Managing Employee Separations: Foundations of Employee Engagement, Communication, and Turnover Management
  12. Labour Relations
  13. Managing Human Resources in a Global Business

Gary Dessler Readers worldwide use Gary Dessler's Fundamentals of Human Resource Management, Human Resource Management, and Framework for Human Resource Management in a total of more than 10 languages and international editions, including Russian, Spanish, French, Arabic, Thai, Greek and Chinese. Dr. Dessler's other books include Winning Commitment: How to Build and Keep a Competitive Workforce, and Management: Modern Principles and Practices for Tomorrow's Leaders. He has published articles on employee commitment, leadership, supervision, human resource management practices in China, and quality improvement in journals including the Academy of Management Executive, SAM Advanced Management Journal, Supervision, Personnel Journal, and International Journal of Service Management. Dr. Dessler served for many years as a Founding Professor in Florida International University's College of Business teaching courses in human resource management, strategic management, and management. For the past few years, he has focused on his textbook writing, research, and consulting and on giving lectures, seminars and courses around the world on modern human resource management methods, maintaining positive employee relations and employee engagement, strategic management, leadership development, and talent management. Dr. Dessler has degrees from New York University, Rensselaer Polytechnic Institute, and the Baruch School of Business of the City University of New York.

Dr. Nita N. Chhinzer is an Associate Professor of Human Resources at the Department of Management, University of Guelph. In 2016, she was recognized as one of the top 25 HR Professionals in Canada by the Canadian HR Reporter. From May 2012 to 2017, Chhinzer was the recipient of the prestigious Fellowship in Leadership, HRM and Work. Her research is concentrated on Strategic Human Resources Management, with a strong focus on downsizing practices, procedures, and ethics. Her program of research includes securing a stronger understanding of downsizing activity in the Canadian context, with an aim to affect public policy and legislation regarding layoffs. She has gained international recognition with conference participation including Athens, Greece; Paris, France; Dubai, UAE; and more than 50 North American speaking engagements.

Dr. Gary L. Gannon (PhD, CHRL) has 18 years of experience in progressive HR management roles in the health care and higher education sectors. He is recognized as an expert in building and revitalizing HRM services in medium and large organizations in order to fulfill strategic business objectives. Dr. Gannon is a certified member of the Human Resources Professionals Association (HRPA) and serves on the Association's Academic Standards Committee. He has also advised several not-forprofit organizations on HRM-related matters as part of his involvement in the local community. In 2015, Dr. Gannon was awarded Durham College's Faculty Excellence Award. He presently teaches HR management and Labour Relations courses in the School of Continuing Studies at the University of Toronto.

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