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Workplace Communications: The Basics, 8th edition

Published by Pearson (July 14, 2021) © 2020

  • George J. Searles Mohawk Valley Community College
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Workplace Communications: The Basics offers you a clear, down-to-earth presentation of job-related communications. The text is designed to meet the specialized needs of students entering trades, returning adult students and other non-traditional learners. It does this by focusing exclusively on practical applications in favor of theory. The author's tone is conversational and user-friendly, making this text ideal for learners of all abilities.

The 8th Edition expands coverage of searching for jobs online, creating an online profile on sites such as LinkedIn, writing cover emails and crafting a résumé to submit online. It contains a wealth of examples and sample documents that reflect true-life situations and realistic writing exercises to accompany each chapter.

  1. The Keys to Successful Communication: Purpose, Audience, and Tone
  2. Workplace Correspondence: Memos, Email, Text Messages, and Business Letters
  3. Effective Visuals: Tables, Graphs, Charts, and Illustrations
  4. Short Reports: Page Design, Formats, and Types
  5. Fliers, Brochures, Newsletters, and Web Sites
  6. Instructions and Procedure Descriptions
  7. Job Application Process: Online Search, Letter, Résumé, Interview, and Follow up
  8. Oral Presentations: Preparation and Delivery
  9. Proposals
  10. Long Reports: Format, Collaboration, and Documentation

APPENDICES

  1. Ten Strategies to Improve Your Style
  2. Review of Mechanics: Spelling, Punctuation, and Grammar

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