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Written and Interpersonal Communication: Methods for Law Enforcement, 5th edition

Published by Pearson (March 14, 2012) © 2013

  • Harvey Wallace
  • Cliff Roberson
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Chapter 1  The Need for Effective Communication

Chapter 2  Oral Versus Written Communication

Chapter 3  The Communication Process

Chapter 4  Improvement of Communication

Chapter 5  Special Communications Issues

Chapter 6  Communicating in Public

Chapter 7  Basic Reports

Chapter 8  Drafting Affidavits and the Use of Reports in Court

Chapter 9  Questioning

Chapter 10  Interviewing and Interacting with Victims of Crime

Chapter 11  Interviewing as an Art

Chapter 12  Hostage Negotiations

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