Writing & Speaking at Work, 5th edition

Published by Pearson (July 1, 2010) © 2011

  • Edward P. Bailey Marymount University

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For undergraduate and graduate courses in Business Communication.
The practical advice needed to improve writing and speaking skills for the workplace.
Writing & Speaking at Work
delivers practical insight and instruction to help students become effective communicators no matter where their careers may take them. Instead of detailing the various communications theories, this text focuses on the two critical communication needs of business people: writing and speaking.
The fifth edition features a new chapter on how to prepare executive summaries.
For undergraduate and graduate courses in Business Communication.
The practical advice needed to improve writing and speaking skills for the workplace.
Writing & Speaking at Work
delivers practical insight and instruction to help students become effective communicators no matter where their careers may take them. Instead of detailing the various communications theories, this text focuses on the two critical communication needs of business people: writing and speaking.
The fifth edition features a new chapter on how to prepare executive summaries.

Getting straight to the point: Focused Coverage. Focusing on the “how to” rather than getting bogged down in theory, this text provides students with skills they can immediately put into action.
Making the material easy-to-read: Conversational Writing Style. A seasoned instructor and consultant, Bailey adopts an accessible tone and conversational writing style—as if he is talking to students in his own classroom. Coupled with myriad real-life examples, this straightforward approach makes the book a lively read that appeals to any college student, from freshman business majors to executive MBAs.
NEW! Covering the most important part of any report: Executive Summaries, which was touched upon in Chapter 4 of the previous edition, has now been given its own chapter in this edition, Chapter 6.
NEW! Staying up-to-date: New and Revised Exercises are included in this edition, as well as thorough coverage of communication issues emerging from changing technology, in order to help students’ communication remain effective and professional in today’s workplace.
NEW! Covering the most important part of any report: Executive Summaries, which was touched upon in Chapter 4 of the previous edition, has now been given its own chapter in this edition, Chapter 6.
NEW! Staying up-to-date: New and Revised Exercises are included in this edition, as well as thorough coverage of communication issues emerging from changing technology, in order to help students’ communication remain effective and professional in today’s workplace.

Brief Contents

Part I: Writing

  • Chapter 1: What is Good Writing?
  • Chapter 2: Developing a Good Style
  • Chapter 3: Using Examples and Comparisons
  • Chapter 4: Making Your Page Look Inviting
  • Chapter 5: Making Your Main Point Easy to Find
  • Chapter 6: Preparing Executive Summaries
  • Chapter 7: Illustrating Your Ideas
  • Chapter 8: Getting Beyond Periods and Commas
  • Chapter 9: Learning Common Sense Rules
  • Chapter 10: Making the Most of Email
  • Chapter 11: Writing for the Web
  • Chapter 12: Preparing a Résumé and Cover Letter
  • Chapter 13: Documenting Your Sources

Part II: Speaking

  • Chapter 14: What is Business Speaking?
  • Chapter 15: Using Good Techniques of Delivery
  • Chapter 16: Developing a Clear Structure
  • Chapter 17: Designing Visual Aids
  • Chapter 18: Giving a Presentation Using a Computer
  • Chapter 19: Rehearsing, Setting Up the Room, and Overcoming Nervousness
  • Chapter 20: Preparing an Annotated Presentation

Appendix A: Final Project: Learning Computer Techniques

Appendix B: Final Project: Creating Reports

Appendix C: Commonly Confused Words

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