Working with People: The Helping Process, 9th edition

INTRODUCES BASIC COMPONENTS OF WORKING WITH PEOPLE--OBSERVATION, ASSESSMENT, COMMUNICATION, AND INTERVENTION

• Emphasizes advocacy for clients, especially minority groups, preparing students to become active advocates. (ex. p. 76)
• Discusses changes in societal attitudes, philosophies, and politics towards those in need. (ex. p. 6)
• Includes material on feminist psychology and brief therapies. (ex. p. 50)
• Features tables with highlights of major personality theories so that students can see the distinctions between different theoretical approaches (Ch. 3).
• Includes an expansive section on the psychosocial impact of HIV/AIDS, diversity and hate crimes, natural and man-made disasters, and mental health issues for veterans and military families (Ch. 1).
• Discusses the impact of the Internet and related electronic information technologies on human service work (Ch 5).

IMPROVE CRITICAL THINKING

• Presents information about human service theory and practice in a format that encourages students to apply theory to case examples. (ex. p. 14)
• Students are encouraged to infer causes and consequences of environmental influences on the functioning of individuals and groups.  (ex. p. 89)
• Asks students to explain why interventions enable the human service workers to intervene with client populations. (ex. p. 134)
• Integrates theory and practice skills, assess values and make choices, and challenge their own attitudes through self- reflection and self - awareness.  (ex. p. 22)

ENGAGE STUDENTS

• Provides case examples,with an emphasis on diversity, throughout and provides students with an opportunity to put theory into practice. (ex. p. 77)
• Chapter reviews provide multiple choice and essay questions to assess student understanding of chapter content and development of knowledge, values, and skills related to CSHSE’s National Standards.  (ex. p. 37) 
• Topical assessment questions help students in preparing for national licensing and certification exams.

EXPLORE CURRENT ISSUES

• Updated information is included about diversity in the US based on latest US census data.   (ex. p. 65)
• Information about diversity and hate crimes is included. (ex. p. 6)
• Updated information about the HIV/AIDS epidemic is included. (ex. p. 7)
• Updated information about health care reform is included. (ex. p. 8)
• Information about the impacts of natural and human-made disasters is included. (ex. p. 10)
• Information about military mental health and the needs of military families is included. (ex. p. 13)

SUPPORT INSTRUCTORS

• Strong Supplements Package: Instructor’s Manual and Test Bank, Computerized Test Bank (MyTest), Blackboard Test Item File, WebCT Test Item File, and PowerPoint presentations.
• Create a Custom Text: For enrollments of at least 25, create your own textbook by combining chapters from best-selling Pearson textbooks and/or reading selections in the sequence you want.  To begin building your custom text, visit www.pearsoncustomlibrary.com. You may also work with a dedicated Pearson Custom editor to create your ideal text–publishing your own original content or mixing and matching Pearson content. Contact your Pearson Publisher’s Representative to get started.

Found in this Section:

1. Overview of Changes

2. Chapter-by-Chapter Changes

1. Overview of Changes

IMPROVE CRITICAL THINKING

• Presents information about human service theory and practice in a format that encourages students to apply theory to case examples.  (ex. p. 77)
• Students are encouraged to infer causes and consequences of environmental influences on the functioning of individuals and groups.  (ex. p. 89)
• Students are asked to explain why interventions enable the human service workers to intervene with client populations.  (ex. p. 134)
• Integrates theory and practice skills, assess values and make choices, and challenge their own attitudes through self- reflection and self-awareness.  (ex. p. 22)

ENGAGE STUDENTS

• Provides case examples with an emphasis on diversity throughout and provides students with an opportunity to put theory into practice. (ex. p. 77)
• Chapter reviews provide multiple choice and essay questions to assess student understanding of chapter content and development of knowledge, values, and skills related to CSHSE’s National Standards. (ex. p. 37) 
• Topical assessment questions help students in preparing for national licensing and certification exams.

EXPLORE CURRENT ISSUES

• Updated information is included about diversity in the US based on latest US census data.    (ex. p. 65)
• Information about diversity and hate crimes is included. (ex. p. 6)
• Updated information about the HIV/AIDS epidemic is included. (ex. p. 7)
• Updated information about health care reform is included. (ex. p. 8)
• Information about the impacts of natural and human-made disasters is included. (ex. p. 10)
• Information about military mental health and the needs of military families is included.  (ex. p. 13)

SUPPORT INSTRUCTORS

• Strong Supplements Package: Instructor’s Manual and Test Bank, Computerized Test Bank (MyTest), Blackboard Test Item File, WebCT Test Item File, and PowerPoint presentations.

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2. Chapter-by-Chapter Changes

Chapter 1

Expanded details on the psychosocial impact of HIV/AIDS are included.

Diversity and hate crimes is discussed.

Natural and man-made disasters are discussed.

A discussion of mental health issues for veterans and military families is included.

Chapter 3

Updated tables with highlights of major personality theories are included so that students can see the distinctions between different theoretical approaches.

Chapter 5

• The impact of the Internet and related electronic information technologies on human service work is discussed.