Police Administration: Structures, Processes, and Behaviors, 10th edition

Published by Pearson (March 20, 2021) © 2022

  • Charles R. Swanson
  • Leonard J. Territo
  • Robert W. Taylor University Texas at Dallas
  • John R. Liederbach University Texas at Dallas

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For courses in police organization, management and administration.

Best-selling introduction to police organization and administration

Police Administration presents the complex procedures, politics and human relations issues confronting today's police supervisors and administrators. Devoted to providing a contemporary account, the authors make a strong yet balanced case regarding recent and significant changes in policing. Their decades of experience in law enforcement, training and teaching lend unique first-hand insight to their analyses.

The 10th Edition weighs the impact of a range of current issues on policing, including COVID-19 and social unrest aimed at police officers' use of deadly force.

Hallmark features of this title

A strong yet balanced case

  • The overall flow is captured between the first and final chapters. It is chronicled, first, in how we got where we are today and, then, how we move beyond the here and now. Chapters are grouped into four parts, generally moving from broader topics to more specific ones.
  • Numerous case studies based on the authors' own experiences help learners consider the practical application of the theories discussed in the text.

Active-learning opportunities

  • Critical thinking exercises in each chapter can be assigned to individual students or groups or used to stimulate class discussion.
  • Chapter review questions, with answers included, promote recall and understanding. They can be used as the basis of classroom discussions and short-essay exam questions.

New and updated features of this title

Current events and their impact on policing

  • REVISED: Many new and revised sections cover, for example, failed police leadership, supplemental budgets, a new discussion on Suicide by Cop (SbC), and new information on evidence-based policing.
  • NEW: Important developments and their implications include closer scrutiny of police officers' use of deadly force, new laws presented to curb police brutality, and the death of George Floyd and the subsequent protests and social unrest.
  • NEW: The impact of the COVID-19 pandemic on policing is discussed in a new section of Chapter 1 and in the “Economy and Police Budgets” section of Chapter 12.

Pedagogical aids

  • UPDATED: A new and updated format for the book features a full-color design.
  • EXPANDED: Quick Fact boxes in each chapter are short, interesting supplements that illuminate the narrative without disrupting the flow of the chapter. For example, a biographical sketch of August Vollmer is summarized in a Quick Fact box in Chapter 1.
  • EXPANDED: Box items in each chapter provide detailed information supplementing chapter topics. For example, a highlighted box item features a discussion of the Camden County Police Department in New Jersey, following its dramatic reformation in 2012.

PART 1: FOUNDATION

  1. The Evolution of Police Administration
  2. Policing Today
  3. Intelligence, Terrorism, and Homeland Security
  4. Politics and Police Administration

PART 2: THE ORGANIZATION AND THE LEADER

  1. Organizational Theory
  2. Organizational Design
  3. Leadership
  4. Planning and Decision Making
  5. Human Resource Management

PART 3: THE MANAGEMENT OF POLICE ORGANIZATIONS

  1. Organizational and Interpersonal Communication
  2. Labor Relations
  3. Financial Management

PART 4: THE MANAGEMENT OF POLICE ORGANIZATIONS

  1. Stress and Police Personnel
  2. Legal Aspects of Police Administration
  3. Organizational Change

About our authors

Charles R. “Mike” Swanson enlisted in the Marine Corps at the age of 17, after which he was a uniformed officer and detective with the Tampa Police Department. As deputy director of Florida, Governor Kirk's Council on Law Enforcement and Criminal Justice, he led a central and seven public safety regional offices to innovations in service delivery and, in addition, advised the governor on policy issues.

Subsequently, he taught criminal justice courses for a year at East Carolina University and then joined the University of Georgia's Carl Vinson Institute of Government, working full-time with Georgia law enforcement agencies in solving practical problems and conducting agency assessments. In more than 200 seminars, he also trained more than 10,000 police officers from over 40 states in topics ranging from advanced homicide investigation to organizational theory. Mr. Swanson also designed and led training in China's Shanghai Municipal Institute for senior governmental officials and was a consultant to agencies in the United States, ranging from Elizabeth, New Jersey, to the Multnomah Department of Public Safety in Portland, Oregon. He wrote more than 100 consulting reports.

Mr. Swanson had extensive experience in police promotional systems. Notably, as an expert, he led a state patrol agency out of federal district court, designing and administering the new promotional system he developed for some 10 years. The commissioner of the state patrol described it as “Our agency's most important development in human resource management in the last 50 years.” None of the approximately 14 agencies for which he designed promotional systems has been successfully sued. Mr. Swanson had extensive experience in job analysis and test validation, developing and administering more than 100 written tests, and exercises for oral, boards and assessment centers. He also trained assessment center assessors from more than 20 states.

Rising through the ranks to retire as the interim director of the Vinson Institute, Mr. Swanson led its 183 faculty and staff members in a statewide program of technical assistance, training and research for state and local units of government in Georgia.

Among his other publications are several other co-authored books: Terrorism, Intelligence and Homeland Security (1st edition, 2015), Criminal Investigation (12th edition in preparation), The Police Personnel Selection Process (1980), Introduction to Criminal Justice (1979) and Court Administration: Issues and Responses (1980). Both Police Administration and Criminal Investigation were previously translated into Mandarin.

The Georgia Association of Chiefs of Police twice recognized Mr. Swanson's contributions to the association. He received the first award for 20 years of service to the association and other contributions and later was named their first honorary chief of police. Mr. Swanson was the recipient of the Academy of Criminal Justice Sciences' O. W. Wilson Award for distinguished police research. The University of Georgia twice granted him Distinguished Service awards and a Walter Bernard Hill Award for Distinguished Achievement in Public Service. The governors of Florida, Kentucky and Georgia have issued proclamations recognizing his contributions to law enforcement in their states.

Mr. Swanson held a BS and MS in criminology from Florida State University and a PhD in political science with an emphasis in public administration from the University of Georgia.

Sadly, on June 29, 2020, Mike Swanson passed away, leaving behind his wonderful wife of 18 years, Paige Mercer Cummings, and two daughters, Traci and Kellie. Mike Swanson loved his family, his church, being a Marine and a former Tampa cop, and the Georgia Bulldogs.

Robert W. Taylor is currently a professor in the Criminology program at The University of Texas at Dallas. Before this position, he was the director of the Executive Masters in Justice Administration and Leadership Program and the former program head for the Public Affairs Program at UT-Dallas. Both are academic programs integrating the traditions of management, governmental affairs, policy analysis and decision science in the public sector. The program hosted one of the largest graduate degree programs on campus, including doctoral (PhD) and master's degrees in Public Affairs and Public Administration.

From January 2008 through 2010, Dr. Taylor was the executive director of the W.W. Caruth Jr. Police Institute at Dallas (CPI). The Institute was established through a $9.5 million grant from the Communities Foundation of Texas. Dr. Taylor was a principle party to the development of the Institute and was appointed the founding director by the University of North Texas System. The primary mission of the Institute is to provide direction and coordination of major training and research projects for the Dallas Police Department. The Institute represents a national “think tank” on policing strategies focused on major urban cities in the United States. From 1996 to 2008, Dr. Taylor was professor and chair of the Department of Criminal Justice at the University of North Texas. He served in this capacity for 13 years, and under his direction, the Department gained national prominence.

For the past 40 years, Dr. Taylor has studied criminal justice administration and specifically police responses to crime and terrorism, focusing on issues in the Middle East. He has traveled extensively throughout the Middle East, meeting several heads of state in that region. He has acted as a consultant to numerous federal, state and local agencies, and since September 11, 2001, Dr. Taylor was a consultant to the U.S. Department of Justice working with the Institute for Intergovernmental Research (IIR). He has also worked extensively throughout the Middle East, especially in the countries of Turkey, United Arab Emirates, Bahrain and Lebanon. He has been an instructor for the U.S. Department of State and Anti-Terrorism Assistance (ATA Program) (2001-2006) and has taught internationally in the Executive Seminar on Cyber Terrorism presented to executives of foreign governments. Dr. Taylor has also worked extensively with the U.S. intelligence community. He held appropriate top secret national security clearances through the JPASS system (currently archived).

Dr. Taylor has authored or coauthored more than 200 articles, books and manuscripts. Most of his publications focus on police administration and management, police procedures, international and domestic terrorism, drug trafficking and criminal justice policy. His articles appear in numerous journals, including Defense Analysis (University of Oxford, England Press), the ANNALS (American Academy of Political and Social Sciences), Police Quarterly, Crime and Delinquency and the Police Chief (International Association of Chiefs of Police). Dr. Taylor is senior author of four best-selling textbooks, Terrorism, Intelligence and Homeland Security (Upper Saddle River, NJ: Pearson Publishing, 2019); Cyber Crime and Cyber Terrorism (Pearson, 2019); Juvenile Justice: Policies, Practices and Programs (New York: McGraw-Hill, 2020); and Police Patrol Allocation and Deployment (Pearson, 2011). He is also the coauthor of two truly landmark textbooks, Police Administration: Structures, Processes, and Behaviors (Pearson Publishing, 2021) and Criminal Investigation (McGraw-Hill, 2021). These texts are used in more than 700 universities, colleges and police departments throughout the United States, Europe, the Middle East, Latin America and China, and continue to be developed into new editions.

Dr. Taylor has an extensive background in academic and professional criminal justice, having taught at four major universities and as a sworn police officer and major crimes detective (lateral rank of sergeant) in Portland, Oregon, for over six years. In 1984, he was appointed as a research fellow at the International Center for the Study of Violence at the University of South Florida, Tampa, Florida, conducting various studies involving international and domestic terrorism, police training and management, public violence and homicide, computerized mapping and international drug trafficking. He continues to conduct research in these areas and is the recipient of numerous grants and contracts (over $18 million in funded projects). His latest work has concentrated in four areas: (1) police use of force and improved tactical/strategic improvement through advanced training, decision-making, leadership and management practices, particularly addressing areas of officer-involved shootings; (2) international terrorism, especially Middle Eastern terrorist groups, and the spread of radical Islam; (3) evaluation of community policing, evidence-based policing and other predictive policing strategies in the United States; and (4) police corruption and misconduct, including police sexual violence (PSV), focusing on organizational coverup and the police subculture.

In 2004, Dr. Taylor was asked by the International Justice Mission in Washington, DC, to assist in the training of the Cambodian National Police on child sex slavery and human trafficking as part of a large project funded through the U.S. Department of State ($1 million). His interest and research in this area has led to a leadership role in designing and developing training efforts in the United States aimed at raising awareness of the human trafficking tragedy for American law enforcement officers, funded in part through the U.S. Department of Justice. Dr. Taylor focuses on the nexus between human trafficking, drug trafficking and the financing of terrorist incidents internationally and domestically.

In 2003, Dr. Taylor was awarded the University of North Texas, Regent's Lecture Award for his work in the Middle East. In March 2008, the Academy of Criminal Justice Sciences presented Dr. Taylor with the prestigious O.W. Wilson Award “in recognition of his outstanding contribution to police education, research and practice.”

Dr. Taylor was a consultant to the U.S. Army and the U.S. Marine Corp, the U.S. Department of Homeland Security, the U.S. Department of Treasury, Federal Law Enforcement Training Center, the U.S. Secret Service, the Bureau of Alcohol, Tobacco, and Firearms, the U.S. Department of Justice, the Federal Bureau of Investigation, the Drug Enforcement Administration, agencies within the U.S. intelligence community, the Police Foundation, the Police Executive Research Forum (PERF), the International Association of Chiefs of Police, and numerous state and local municipalities and private corporations. He has also conducted significant training in the United States protectorates of the U.S. Virgin Islands, Guam and Saipan, and the countries of Canada, England, France, Switzerland, Thailand, Cambodia, Barbados, Northern Cyprus, Bahrain, Venezuela, Russia, Finland, United Arab Emirates, Kenya, Singapore and Turkey. He is an active member of the Academy of Criminal Justice Sciences (elected National Chair of the ACJS Police Section 2002) and the American Society of Criminology.

Dr. Taylor is a graduate of Michigan State University (Master of Science 1973) and Portland State University (Doctor of Philosophy 1981).

Leonard Territo is a professor emeritus in the Department of Criminology, at the University of South Florida, Tampa, Florida, and was previously distinguished professor of criminal justice at Saint Leo University, Saint Leo, Florida. He also served first as a major and then chief deputy (undersheriff) with the Leon County Sheriff's Office, Tallahassee, Florida. As chief deputy, he was responsible for the daily operation of the office. While serving with the sheriff's office, he was a major homicide investigative advisor on the murders committed by Theodore Robert (Ted) Bundy on the Florida State University campus in Tallahassee. This investigation eventually led to the arrest, conviction and execution of Ted Bundy. He also served for almost nine years with the Tampa Florida Police Department and had assignments as a patrol officer; motorcycle officer; homicide, rape and robbery detective; internal affairs detective; and member of the police academy training staff. Dr. Territo is the former chairman of the Department of Police Administration and director of the Florida Institute for Law Enforcement at St. Petersburg Junior College (now St. Petersburg College), St. Petersburg, Florida.

He was selected for inclusion in “Who's Who” in American Law Enforcement, selected as Florida's "Outstanding Criminal Justice Educator" by the Florida Criminal Justice Educators Association, cited for 12 years of "Meritorious Service" by the Florida Police Chiefs Association, given the “Outstanding Teacher Award” by the College of Social and Behavioral Sciences, University of South Florida, Tampa, Florida, and cited for 25 years of teaching and meritorious service to the Tampa Florida Police Academy and awarded the Saint Leo University, Saint Leo, Florida Outstanding Publication Award.

He has also been qualified as a police policies and procedures expert in both federal and state courts in the following states: Alaska, Arizona, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Louisiana, Michigan, New Jersey, Ohio, Oregon, Pennsylvania, Tennessee, Virginia, Washington and Wisconsin as well as the District of Columbia.

Dr. Territo has served as a lecturer throughout the United States and has instructed a wide variety of police subjects to thousands of law enforcement officials. In addition to writing more than 50 articles, book chapters and technical reports, he has authored, coauthored or edited the following books: Criminal Investigation, 13th Edition (McGraw Hill, 2021), which is by far the bestselling book of its kind in the United States and has recently been translated into Chinese for use by the Chinese police and Chinese criminal justice students; International Sex Trafficking of Women and Children: Understanding the Global Epidemic, 3rd Edition (Looseleaf Law Publications, Inc. 2021); Stress Management in Law Enforcement, 4th Edition (Carolina Academic Press, 2019); Criminal Investigation of Sex Trafficking in America (CRC Press, 2014); The International Trafficking of Human Organs: A Multidisciplinary Perspective (CRC Press, 2012); Crime and Justice in America, 6th Edition (Prentice Hall, 2003); College Crime Prevention and Personal Safety Awareness (Charles C Thomas Publishers, 1989); Hospital and College Security Liability (Hanrow Press, 1987); Police Civil Liability (Hanrow Press, 1984); Stress and Police Personnel (Allyn & Bacon, 1980); and The Police Personnel Selection Process (Bobbs-Merrill Educational Publishing, 1977).

Dr. Territo has also coauthored a novel with Dr. George Kirkham titled Ivory Tower Cop (Carolina Academic Press, 2009), which is a mystery crime novel based on a true story. His books have been used in more than 1,000 colleges and universities in all 50 states, and he has had numerous articles published in nationally recognized law enforcement and legal journals. His books have been used and referenced by both academic and police departments in 16 countries, including Australia, Barbados, Belarus, Canada, Chile, China, Czech Republic, England, France, Germany, Israel, The Netherlands, Poland, Saudi Arabia, South Korea and Spain.

John Liederbach earned his PhD in criminal justice from the University of Cincinnati in 2002. He worked as an assistant professor in the Department of Criminal Justice at the University of North Texas from 2001 to 2007. Since 2007, he has worked in the Criminal Justice program at Bowling Green State University, where he was promoted to professor in 2017.

His primary research interest is police behavior, and the focus of his published research is on varieties of police behavior across community types, racial profiling, the processing of citizen complaints, police-media relations and police crime. He has also published research on white-collar crime, including studies focused on medical malpractice and the mortgage default crisis.

Dr. Liederbach has authored or coauthored 24 peer-reviewed journal articles and more than 20 additional scholarly publications. He has published in a variety of journals, including Justice Quarterly, Police Quarterly and Criminal Justice Policy Review. He is coauthor of Cyber Crime and Cyber Terrorism and Police Patrol Allocation and Deployment (Pearson). He teaches graduate courses on law enforcement, research methods, policy analysis and special topics, as well as undergraduate courses on policing, research methods and senior seminar.

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