Management, 14th edition

Published by Pearson (January 9, 2017) © 2018

  • Stephen P. Robbins San Diego State University
  • Mary A. Coulter Missouri State University
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About the book

Prepare your students for the job market

  • NEW! Workplace Confidential feature that addresses common frustrations and challenges that employees face in the workplace, has been added to every chapter, providing value to both management and non-management students.
  • UPDATED! Let’s Get Real boxes that feature actual managers’ responses to problem scenarios have been included.
  • EXPANDED! A focus on skills and careers. Throughout the text, the authors emphasize the work skills that both future managers and successful employees will need.
    • It's Your Career chapter openers describe critical work skills including managing time, being self aware, being a pro at giving feedback, being change ready, and more. Students can watch videos of real managers discussing these topics and test their understanding of each skill in MyLab™ Management.
    • Future Vision boxes examine how management and organizations might change over the next 15 to 20 years, helping to prepare students for the future.
    • Leader Making a Difference boxes describe global executives whose knowledge and skills significantly influenced organizational outcomes.

Facilitate learning

  • A focus on stories and experiences theory helps readers see the connection between management theories, research, and implications for practice.
  • A conversational writing style and concise, brief format allows for:
    • Considerable flexibility in assigning supporting materials and projects.
    • Balanced topic coverage of all necessary management topics.
    • Direct, to the point text so that students can absorb the info they need without distractions.
  • UPDATED! Contemporary global issues have been integrated into topic discussions.
  • NEW! Dedicated chapter on entrepreneurship includes expanded discussion of entrepreneurship, new end-of-chapter applications, and acknowledgement of the importance of entrepreneurship (Chapter 10).
  • EXPANDED! Chapter 7 on managing change has been expanded to include a discussion of disruptive innovation as an important driver of change.
  • NEW! Chapters 10 and 11 on organizational design have been merged into one chapter (Chapter 11) in response to comments by users and reviewers. Key concepts that students need to know have been retained.
  • REVISED! The material has been extensively revised to include the newest research, relevant discussion, and new exhibits on current issues--including the Internet of things, disruptive innovation, real-time feedback, choosing appropriate communication media, and more--of all aspects of management.
  • NEW! Examples, illustrating management practices and challenges in start-ups, have been added throughout the text to relate the concepts to real life.
  • Information on dealing with job enrichment, bonuses, effective feedback, and alternative work arrangements ensures students are prepared for the workforce.
  • The importance of social relationships at work and its relation to job satisfaction and motivation is emphasized.
  • Emerging literature on functional conflict, dysfunctional conflict, and conflict management is included.

Also available with MyLab Management

MyLab™ Management is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts.

  • NEW! MediaShare for Business: Consisting of a curated collection of business videos tagged to learning outcomes and customizable, auto-scored assignments, MediaShare for Business now helps students understand why they are learning key concepts and how they will apply those in their careers.
  • PIA (Personal Inventory Assessments) is a collection of online exercises designed to promote self-reflection and engagement in students, enhancing their ability to connect with management concepts. Assessments are assignable by instructors who can then track students’ completions. Student results include a written explanation and graphic display that shows how their results compare to the class as a whole, and can be used to promote classroom discussion.
  • UPDATED! Decision-Making Mini-Simulations put your students in the role of manager as they make a series of decisions based on a realistic business challenge. The simulations change and branch based on their decisions, creating various scenario paths. At the end of each simulation, students receive a grade and a detailed report of the choices they made with the associated consequences included. Fully re-written, decision-making mini-simulations are now available with an updated design and workflow.
  • The Enhanced eText keeps students engaged in learning on their own time, while helping them achieve greater conceptual understanding of course material. The worked examples, animations, and interactive tutorials bring learning to life, and algorithmic practice allows students to apply the very concepts they are reading about. Combining resources that illuminate content with accessible self-assessment, MyLab Management with Enhanced eText provides students with a complete digital learning experience--all in one place.
    • And with the Pearson eText 2.0 mobile app (available for select titles) students can now access the Enhanced eText and all of its functionality from their computer, tablet, or mobile phone. Because students’ progress is synced across all of their devices, they can stop what they’re doing on one device and pick up again later on another one--without breaking their stride.
  • Writing Space. Better writers make great learners--who perform better in their courses. Designed to help you develop and assess concept mastery and critical thinking, the Writing Space offers a single place to create, track, and grade writing assignments, provide resources, and exchange meaningful, personalized feedback with students, quickly and easily. Thanks to auto-graded, assisted-graded, and create-your-own assignments, you decide your level of involvement in evaluating students' work. The auto-graded option allows you to assign writing in large classes without having to grade essays by hand. And because of integration with Turnitin®, Writing Space can check students’ work for improper citation or plagiarism.
  • The Chapter Warm-up helps you hold your students accountable for learning key concepts in each chapter before coming to class. The assignment consists of basic questions related to topics in the text, and gives students the chance to access their eTexts to read about the topics in question. Grading and item analysis in the assignment allow you to see what students know and don’t know.  
  • Dynamic Study Modules help students study effectively on their own by continuously assessing their activity and performance in real time. Here's how it works: students complete a set of questions with a unique answer format that also asks them to indicate their confidence level. Questions repeat until the student can answer them all correctly and confidently. Once completed, Dynamic Study Modules explain the concept using materials from the text. These are available as graded assignments prior to class, and accessible on smartphones, tablets, and computers. NEW! Instructors can now remove questions from Dynamic Study Modules to better fit their course.
  • Learning Catalyticshelps you generate class discussion, customize your lecture, and promote peer-to-peer learning with real-time analytics. As a student response tool, Learning Catalytics uses students’ smartphones, tablets, or laptops to engage them in more interactive tasks and thinking.
    • NEW! Upload a full PowerPoint® deck for easy creation of slide questions.
    • NEW! Team names are no longer case sensitive.
    • Help your students develop critical thinking skills.
    • Monitor responses to find out where your students are struggling.
    • Rely on real-time data to adjust your teaching strategy.
    • Automatically group students for discussion, teamwork, and peer-to-peer learning.
  • Reporting Dashboard: View, analyze, and report learning outcomes clearly and easily, and get the information you need to keep your students on track throughout the course with the new Reporting Dashboard. Available via the MyLab Management Gradebook and fully mobile-ready, the Reporting Dashboard presents student performance data at the class, section, and program levels in an accessible, visual manner.
  • Video Exercises: These engaging videos explore a variety of business topics related to the theory students are learning in class. Quizzes assess students’ comprehension of the concepts covered in each video.
  • Quizzes and Tests: Pre-built quizzes and tests allow you to quiz students without having to grade the assignments yourself.
  • Learning Management System (LMS) Integration: You can now link from Blackboard Learn, Brightspace by D2L, Canvas, or Moodle to MyLab Management. Access assignments, rosters, and resources, and synchronize grades with your LMS Gradebook. For students, single sign-on provides access to all the personalized learning resources that make studying more efficient and effective.

About the book

Prepare your students for the job market

  • Workplace Confidential feature that addresses common frustrations and challenges that employees face in the workplace, has been added to every chapter, providing value to both management and non-management students.
  • Let’s Get Real boxes that feature actual managers’ responses to problem scenarios have been included.
  • A focus on skills and careers. Throughout the text, the authors emphasize the work skills that both future managers and successful employees will need.
    • It's Your Career chapter openers describe critical work skills including managing time, being self aware, being a pro at giving feedback, being change ready, and more. Students can watch videos of real managers discussing these topics and test their understanding of each skill in MyLab™ Management.
    • Future Vision boxes examine how management and organizations might change over the next 15 to 20 years, helping to prepare students for the future.
    • Leader Making a Difference boxes describe global executives whose knowledge and skills significantly influenced organizational outcomes.

Facilitate learning

  • Contemporary global issues have been integrated into topic discussions.
  • Dedicated chapter on entrepreneurship includes expanded discussion of entrepreneurship, new end-of-chapter applications, and acknowledgement of the importance of entrepreneurship (Chapter 10).
  • Chapter 7 on managing change has been expanded to include a discussion of disruptive innovation as an important driver of change.
  • Chapters 10 and 11 on organizational design have been merged into one chapter (Chapter 11) in response to comments by users and reviewers. Key concepts that students need to know have been retained.
  • The material has been extensively revised to include the newest research, relevant discussion, and new exhibits on current issues--including the Internet of things, disruptive innovation, real-time feedback, choosing appropriate communication media, and more--of all aspects of management.
  • Examples, illustrating management practices and challenges in start-ups, have been added throughout the text to relate the concepts to real life.

Also available with MyLab Management

MyLab™ Management is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts.

  • MediaShare for Business: Consisting of a curated collection of business videos tagged to learning outcomes and customizable, auto-scored assignments, MediaShare for Business now helps students understand why they are learning key concepts and how they will apply those in their careers.
  • Decision-Making Mini-Simulations put your students in the role of manager as they make a series of decisions based on a realistic business challenge. The simulations change and branch based on their decisions, creating various scenario paths. At the end of each simulation, students receive a grade and a detailed report of the choices they made with the associated consequences included. Fully re-written, decision-making mini-simulations are now available with an updated design and workflow.

Part 1: Introduction to Management

1. Managers and You in the Workplace 

Management History Module 

2. Making Decisions 

Part 1: Management Practice

Part 2: Basics of Managing in Today’s Workplace

3. Managing the External Environment and the Organization’s Culture

4. Managing in a Global Environment 

5. Managing Diversity 

6. Managing Social Responsibility and Ethics 

7. Managing Change and Disruptive Innovation 

Part 2: Management Practice 

 

Part 3: Planning

8. Planning Work Activities 

9. Managing Strategy 

10. Entrepreneurial Ventures

Part 3: Management Practice 

 

Part 4: Organizing

11. Designing Organizational Structure

12. Managing Human Resources 

13. Creating and Managing Teams

Part 4: Management Practice 

 

Part 5: Leading

14. Managing Communication 

15. Understanding and Managing Individual Behavior

16. Motivating Employees 

17. Being an Effective Leader 

Part 5: Management Practice 

 

Part 6: Controlling

18. Monitoring and Controlling

Planning and Control Techniques Module 

Managing Operations Module 

Part 6: Management Practice 

 

 

STEPHEN P. ROBBINS received his PhD from the University of Arizona. He previously worked for the Shell Oil Company and Reynolds Metals Company and has taught at the University of Nebraska at Omaha, Concordia University in Montreal, the University of Baltimore, Southern Illinois University at Edwardsville, and San Diego State University. He is currently professor emeritus in management at San Diego State.

Dr. Robbins’s research interests have focused on conflict, power, and politics in organizations, behavioral decision making, and the development of effective interpersonal skills. His articles on these and other topics have appeared in such journals as Business Horizons, the California Management Review, Business and Economic Perspectives, International Management, Management Review, Canadian Personnel and Industrial Relations, and The Journal of Management Education.

Dr. Robbins is the world’s best-selling textbook author in the areas of management and organizational behavior. His books have sold more than 76 million copies and have been translated into 20 languages. His books are currently used at more than 1,500 US colleges and universities, as well as hundreds of schools throughout Canada, Latin America, Australia, New Zealand, Asia, Europe, and the Arab world.

Dr. Robbins also participates in masters track competition. Since turning 50 in 1993, he’s won 23 national championships and 14 world titles. He was inducted into the US Masters Track & Field Hall of Fame in 2005.

MARY COULTER received her PhD from the University of Arkansas. She held different jobs including high school teacher, legal assistant, and city government program planner before completing her graduate work. She has taught at Drury University, the University of Arkansas, Trinity University, and Missouri State University. She is currently professor emeritus of management at Missouri State University. In addition to Management, Dr. Coulter has published other books with Pearson including Fundamentals of Management (with Stephen P. Robbins), Strategic Management in Action, and Entrepreneurship in Action.

When she’s not busy writing, Dr. Coulter enjoys puttering around in her flower gardens, trying new recipes, reading all different types of books, and enjoying many different activities with husband Ron, daughters and sons-in-law Sarah and James, and Katie and Matt, and most especially with her two grandkids, Brooklynn and Blake, who are the delights of her life!

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