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Intercultural Competence: Interpersonal Communication Across Cultures, 8th edition

Published by Pearson (July 27, 2017) © 2018

  • Myron W. Lustig San Diego State University
  • Jolene Koester California State University, Northridge
  • Rona Halualani

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Dynamic content designed for the way today's students read, think, and learn brings concepts to life
  • Integrated within the narrative, interactives empower students to engage with concepts and take an active role in learning. Revel's unique presentation of media as an intrinsic part of course content brings the hallmark features of Pearson's bestselling titles to life. Revel's media interactives have been designed to be completed quickly, so students stay focused and on task.
  • End-of-chapter quizzing affords students opportunities to check their understanding before moving on.
  • The Revel mobile app lets students read, practice, and study — anywhere, anytime, on any device. Content is available both online and offline, and the app syncs work across all registered devices automatically, giving students great flexibility to toggle between phone, tablet, and laptop as they move through their day. The app also lets students set assignment notifications to stay on top of all due dates.
  • Revel’s writing functionality enables educators to introduce writing — among the best ways to foster and assess critical thinking — into the course without significantly impacting their grading burden. Self-paced Journaling Prompts throughout the narrative encourage students to express their thoughts without breaking stride in their reading. Assignable Shared Writing Activities direct students to share written responses with classmates, fostering peer discussion.
  • Highlighting, note taking, and a glossary let students read and study however they like. Educators can add notes for students, too, including reminders or study tips.

New and updated content ensures the most current learning experience
  • NEW! New co-author Rona Halualani lends a fresh voice and steady presence that is evident throughout the text.
  • UPDATED! Extensively revised data and research citations underlying information and ideas at the end in the Notes section, where they are available to the interested reader without intruding on the flow of the ideas.
  • UPDATED! Updated discussion questions and further reading suggestions in the end-of-chapter and end-of-text materials.
  • UPDATED! Substantial updates to Culture Connections boxes, examples used to illustrate important ideas, photographs, and illustrations and other graphic materials.

Expanded coverage emphasizes issues of increasing importance
  • UPDATED! Emphasis on the impact of technology on intercultural communication. From Chapter 1 on the technological imperative for intercultural communication that challenges us to be interculturally competent, to Chapter 12, which analyzes the perils and possibilities for living in an intercultural world, and throughout each of the intervening chapters, this edition is focused on the new information technologies and their effects on intercultural communication.
  • REVISED! Increased emphasis on current technologies and social media that affect intercultural communication.
  • REVISED! Revised “imperatives” for learning to be interculturally competent.
  • NEW! Unique links to larger historical and societal contexts that highlight institutions of power (as in government, legal, and educational sources) and how these intermingle with issues of culture and intercultural communication competence.
  • REVISED! Revised information on the taxonomies of cultural patterns.
  • NEW! Discussions of stereotype threat, microaggressions, and cultural identity biases.
  • NEW! Explication of the fundamental “building blocks” of all interpersonal relationships.
  • UPDATED! Substantially updated material on health care, education, and business contexts.
  • REVISED! Improved ideas on the perils and prospects for intercultural competence.
  • The significance and importance of cultural patterns as the lens through which all interactions are interpreted is explored thoroughly in Chapters 4 and 5.

A conversational style balances theory and application
  • An easy-to-read, student-friendly style, praised consistently by students for its clarity and readability.
  • Combining a healthy blend of the practical and the theoretical, of the concrete and the abstract, the text offers both a thorough grounding in the conceptual ideas and an applied orientation that makes those ideas tangible.
  • Culture Connections boxes provide emotional connections:
    • These boxes exemplify and integrate important concepts while providing access to the affective dimension of intercultural competence.
    • They also illustrate the lived experiences of intercultural communicators, and have been chosen carefully to enable students to “feel” some aspect of intercultural competence.
  • A strong grounding in theory and research:
    • Intercultural communication theories and their supporting research give students powerful ways of viewing and understanding intercultural communication phenomena.
    • The authors link the presentation of theories to numerous illustrative examples. These conceptual underpinnings to intercultural communication have been updated in the Seventh Edition, with ideas incorporated from hundreds of new sources across a wide spectrum of inquiry.
    • These sources form a solid bibliography for those interested in pursuing specific topics in greater depth. Citations appear at the end of the text, where they appear in detailed endnotes that are unobtrusive but available to interested readers.
  • A consideration of topics not normally emphasized in intercultural communication texts:
    • Provides a careful elaboration of the nature of differing logical systems, or preferred reasoning patterns, as well as a discussion of the consequences for intercultural communication when the expectations for the language-in-use are not widely shared.
    • Explores the dynamic processes of establishing and developing relationships between culturally different individuals, including an elaboration of issues related to “face” in interpersonal relationships.
  • Pedagogical features enhance student retention and involvement:
    • Discussion questions and writing suggestions can be used to guide in-class conversations or serve as the basis for short, focused assignments conclude each chapter.
    • Various check-tests and mini-quizzes throughout each chapter provide the beginning student with additional access into that chapter’s ideas.

Superior assignability and tracking tools help educators make sure students are completing their reading and understanding core concepts
  • Revel’s assignment calendar allows educators to indicate precisely which readings must be completed on which dates. This clear, detailed schedule helps students stay on task by eliminating any ambiguity as to which material will be covered during each class. When they understand exactly what is expected of them, students are better motivated to keep up.
  • Revel’s performance dashboard empowers educators to monitor class assignment completion as well as individual student achievement. Actionable information, such as points earned on quizzes and tests and time on task, helps educators intersect with their students in meaningful ways. For example, the trending column reveals whether students' grades are improving or declining, helping educators to identify students who might need help to stay on track.
  • Revel’s Blackboard Learn™ integration provides institutions, instructors, and students easy access to their Revel courses. With single sign-on, students can be ready to access Revel’s interactive blend of authors' narrative, media, and assessment on their first day. Flexible, on-demand grade synchronization capabilities allow educators to control exactly which Revel grades should be transferred to the Blackboard Gradebook.
Dynamic content designed for the way today's students read, think, and learn brings concepts to life
  • Integrated within the narrative, interactives empower students to engage with concepts and take an active role in learning. Revel's unique presentation of media as an intrinsic part of course content brings the hallmark features of Pearson's bestselling titles to life. Revel's media interactives have been designed to be completed quickly, so students stay focused and on task.
  • End-of-chapter quizzing affords students opportunities to check their understanding before moving on.
  • The Revel mobile app lets students read, practice, and study — anywhere, anytime, on any device. Content is available both online and offline, and the app syncs work across all registered devices automatically, giving students great flexibility to toggle between phone, tablet, and laptop as they move through their day. The app also lets students set assignment notifications to stay on top of all due dates.
  • Revel’s writing functionality enables educators to introduce writing — among the best ways to foster and assess critical thinking — into the course without significantly impacting their grading burden. Self-paced Journaling Prompts throughout the narrative encourage students to express their thoughts without breaking stride in their reading. Assignable Shared Writing Activities direct students to share written responses with classmates, fostering peer discussion.
  • Highlighting, note taking, and a glossary let students read and study however they like. Educators can add notes for students, too, including reminders or study tips.
New and updated content ensures the most current learning experience
  • New co-author Rona Halualani lends a fresh voice and steady presence that is evident throughout the text.
  • UPDATED! Extensively revised data and research citations underlying information and ideas at the end in the Notes section, where they are available to the interested reader without intruding on the flow of the ideas.
  • UPDATED! Updated discussion questions and further reading suggestions in the end-of-chapter and end-of-text materials.
  • UPDATED! Substantial updates to Culture Connections boxes, examples used to illustrate important ideas, photographs, and illustrations and other graphic materials.
Expanded coverage emphasizes issues of increasing importance
  • UPDATED! Emphasis on the impact of technology on intercultural communication. From Chapter 1 on the technological imperative for intercultural communication that challenges us to be interculturally competent, to Chapter 12, which analyzes the perils and possibilities for living in an intercultural world, and throughout each of the intervening chapters, this edition is focused on the new information technologies and their effects on intercultural communication.
  • REVISED! Increased emphasis on current technologies and social media that affect intercultural communication.
  • REVISED! Revised “imperatives” for learning to be interculturally competent.
  • Unique links to larger historical and societal contexts that highlight institutions of power (as in government, legal, and educational sources) and how these intermingle with issues of culture and intercultural communication competence.
  • REVISED! Revised information on the taxonomies of cultural patterns.
  • Discussions of stereotype threat, microaggressions, and cultural identity biases.
  • Explication of the fundamental “building blocks” of all interpersonal relationships.
  • UPDATED! Substantially updated material on health care, education, and business contexts.
  • REVISED! Improved ideas on the perils and prospects for intercultural competence.
Superior assignability and tracking tools help educators make sure students are completing their reading and understanding core concepts
  • Revel’s assignment calendar allows educators to indicate precisely which readings must be completed on which dates. This clear, detailed schedule helps students stay on task by eliminating any ambiguity as to which material will be covered during each class. When they understand exactly what is expected of them, students are better motivated to keep up.
  • Revel’s performance dashboard empowers educators to monitor class assignment completion as well as individual student achievement. Actionable information, such as points earned on quizzes and tests and time on task, helps educators intersect with their students in meaningful ways. For example, the trending column reveals whether students' grades are improving or declining, helping educators to identify students who might need help to stay on track.
  • Revel’s Blackboard Learn™ integration provides institutions, instructors, and students easy access to their Revel courses. With single sign-on, students can be ready to access Revel’s interactive blend of authors' narrative, media, and assessment on their first day. Flexible, on-demand grade synchronization capabilities allow educators to control exactly which Revel grades should be transferred to the Blackboard Gradebook.
1. Introduction to Intercultural Competence
2. Culture and Intercultural Communication
3. Intercultural Communication Competence
4. Cultural Patterns and Communication: Foundations
5. Cultural Patterns and Communication: Taxonomies
6. Cultural Identity and Cultural Biases
7. Verbal Intercultural Communication
8. Nonverbal Intercultural Communication
9. The Effects of Code Usage in Intercultural Communication
10. Intercultural Competence in Interpersonal Relationships
11. Episodes, Contexts, and Intercultural Interactions
12. The Potential for Intercultural Competence
Dr. Myron W. (Ron) Lustig is a renowned teacher, writer, scholar, and researcher. After receiving his Ph.D. from the University of Wisconsin, he had a distinguished career as a professor of communication at San Diego State University (SDSU). He is now an emeritus professor at SDSU, a past president of the Western States Communication Association (WSCA), and a recent recipient of WSCA’s Distinguished Service Award, its highest honor. He is a former editor of Communication Reports and is currently on the editorial boards of several intercultural communication journals. His teaching and research interests include intercultural, group, and interpersonal communication theories, methods, and processes. Dr. Lustig has written 9 books or book revisions, over 30 scholarly research articles, and numerous conference papers. During several recent spring semesters, he has gained additional practical and theoretical lessons about Intercultural Competence while teaching intercultural communication to undergraduate and graduate students at Shanghai International Studies University.
Dr. Jolene Koester was president of California State University, Northridge, one of the largest and most diverse campuses in the 23-campus California State University system, from 2000–2011. Under her leadership, the University improved graduation and retention rates, created a user-friendly campus, strengthened connections with the community, and increased fundraising. She also worked to make the University more learning-centered and focused on student success. Known nationally for her leadership in higher education, she currently serves on the board of directors of NAFSA, an association of international educators. She is also a past chair of the Board of Directors for the American Association of State Colleges and Universities, a former president of the Western States Communication Association, and remains active in issues related to higher education access and leadership. After earning a Ph.D. in speech communication from the University of Minnesota, she began her academic career as a professor of communication studies at California State University, Sacramento, and served in a variety of administrative positions there, including provost and vice president for academic affairs, prior to her appointment as president of Cal State Northridge.
Dr. Rona Tamiko Halualani is a Full Professor of Language, Culture, and Intercultural Communication in the Department of Communication Studies at San Jose State University. She received her Ph.D. in Intercultural Communication from Arizona State University. Dr. Halualani is the outgoing Editor-in-Chief of the national disciplinary journal Journal of International and Intercultural Communication (JIIC), which she led from 2013 through 2016. She also previously served as the Vice Chair of National Communication Association’s International and Intercultural Communication Division (IICD) and Western States Communication Association’s Intercultural Communication Division. Dr. Halualani has published 2 books (one single-authored scholarly monograph, a co-edited handbook), 23 scholarly journal articles, 8 peer-reviewed chapters, and 4 invited essays in handbooks and encyclopedias. Her teaching and research interests focus on critical intercultural communication, intercultural contact, identity and culture, and Pacific Islander identities and communities.

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