Information Systems Today: Managing in the Digital World, 9th edition

Published by Pearson (January 1, 2021) © 2022

  • Joseph S Valacich University of Arizona
  • Christoph Schneider City University of Hong Kong
  • Matthew Hashim University of Arizona

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For introductory courses in Management Information Systems.

A modern, case study-based exploration of MIS

Information Systems Today: Managing the Digital World opens each chapter with a case study so students can quickly understand how and why information systems are essential in today's evolving business landscape. The authors provide cases that highlight real-world companies, technologies, and issues that illuminate chapter topics.

Aligning major concepts with the latest trends, the 9th Edition expands its exploration of the ways digital density and the API economy, mobile and cloud computing, social media, artificial intelligence, and the Internet of Things impact information systems.

Hallmark features of this title

Organized for learning

  • Each chapter begins with clear learning objectives, anchored by opening and closing real-world case studies.
  • Chapters features short pedagogical elements that illustrate the broader organizational and societal implications of key topics, such as Green IT, which highlights environmental issues tied to IS use.
  • A recurring When Things Go Wrong feature explores responses to IS breakdowns, while an Ethical Dilemma feature examines contemporary ethical business dilemmas.
  • The Who's Going Mobile feature analyzes the impact of mobile devices on IS, while recurring Industry Analysis discusses adapting to the new rules of the digital world.
  • The Coming Attractions feature investigates innovations likely to impact organizations and society.

New and updated features of this title

  • NEW and UPDATED: A new Digital Density feature dives into opportunities and threats from increasing digital density worldwide, while the Security Matters feature now covers industrial espionage and cyberterrorism.
  • UPDATED: 2 updated real-world cases at the end of each chapter feat. well-known companies, reinforce lessons, and better illustrate the complexities of the digital world.
  • REVISED end-of-chapter activities (e.g., key terms, study questions, and exercises) align with content changes and new material.

Key coverage updates

  • UPDATED API economy  coverage includes new content on prototyping and agile methodologies; innovation and innovative business models  coverage includes platform-based business models and the lean startup approach; business intelligence and advanced analytics coverage includes content on machine learning, predictive modeling, AI, unstructured data analytics, and spatial decision support.
  • NEW and UPDATED content covers fintech, content marketing, voice commerce, and e-commerce for the end consumer; emerging concepts in supply chain management (e.g., blockchain), and business-to-business e-commerce coverage is expanded.
  • REVISED IoT technologies content in the Technology Briefing provides a strong foundation for Ch. 3 topics intended for more technical courses.

Features of MyLab MIS for the 9th Edition

  • MIS Decision-Making Sims put students in professional roles and give them the opportunity, through real-world business challenges, to apply course concepts and develop decision-making skills.
  • Excel and Access Grader Projects use proven, field-tested technology to help you seamlessly integrate Microsoft Excel and Access content into your course without having to manually grade spreadsheets.
  • MIS video exercises pair videos illustrating MIS concepts with brief quizzes.
  1. Managing in the Digital World
  2. Gaining Competitive Advantage Through Information Systems
  3. Managing the Information Systems Infrastructure and Services
  4. Enabling Business-to-Consumer Electronic Commerce
  5. Enhancing Organizational Communication and Collaboration Using Social Media
  6. Enhancing Business Intelligence Using Big Data and Analytics
  7. Enhancing Business Processes Using Enterprise Information Systems
  8. Strengthening Business-to-Business Relationships via Supply Chain and Customer Relationship Management
  9. Developing and Acquiring Information Systems
  10. Securing Information Systems

Technology Briefing Foundations of Information Systems Infrastructure

About our authors

Joseph (Joe) Valacich is the Eller Professor of MIS within the Eller College of Management at the University of Arizona, and a co-founder, Chairman, and Chief Science Officer (CSO) of Neuro-ID, Inc. He was previously on the faculty at Indiana University, Bloomington, and Washington State University, Pullman. He has had visiting faculty appointments at City University of Hong Kong, Buskerud College (Norway), the Helsinki School of Economics and Business, the Norwegian University of Life Sciences, and Riga Technical University (Latvia). He received a PhD degree from the University of Arizona (MIS) and MBA and BS (Computer Science) degrees from the University of Montana. Prior to his academic career, Dr. Valacich worked in the software industry in Seattle in both large and start-up organizations.

Dr. Valacich has served on various national task forces designing model curricula for the information systems discipline, including IS 97,IS 2002, andIS 2010: The Model Curriculum and Guidelines for Undergraduate Degree Programs in Information Systems, where he was co-chairperson. He also served on the task force that designed MSIS 2000and2006: The Master of Science in Information Systems Model Curriculum. He served on the executive committee, funded by the National Science Foundation, to define the IS Program Accreditation Standards and served on the board of directors for CSAB (formally the Computing Sciences Accreditation Board) representing the Association for Information Systems (AIS). He was the general conference co-chair for the 2003 International Conference on Information Systems (ICIS) and the 2012 Americas Conference on Information Systems (AMCIS); both were held in Seattle. He is the Honorary Conference Chair for ICIS 2021 in Austin, Texas.

Dr. Valacich has conducted numerous corporate training and executive development programs for organizations, including AT&T, Boeing, Dow Chemical, EDS, Exxon, FedEx, General Motors, Microsoft, and Xerox. He has served in a variety of editorial roles within various academic journals and conferences. His primary research interests include human-computer interaction, deception detection, technology-mediated collaboration, mobile technologies, and e-business. He is a prolific scholar, having published more than 250 scholarly articles in numerous prestigious journals and conferences, including: MIS QuarterlyInformation Systems Research, Management ScienceAcademy of Management Journal, The Accounting Review, Journal of MIS, Decision SciencesJournal of the AIS, Communications of the ACM, coauthor of the leading textbooks Modern Systems Analysis and Design (9th edition) and Information Systems Project Management: A Process Approach (2nd edition).

Dr. Valacich has multiple issued and pending patents focusing on the analysis of fine-grained human-computer interaction data to infer user intent, confidence, and emotional state. Software based on this work, commercialized by Neuro-ID, is being used by many of the world's leading online platforms, processing millions of customer interactions per month. He is a Senior Member of the National Academy of Inventors (2020), a Distinguished Alumnus of the University of Montana (2012), and a Fellow of the Association for Information Systems (2009). In 2016, Dr. Valacich was awarded the University of Arizona, Tech Launch Arizona, Innovation & Impact Award for Information Technology discovery. Throughout his career, he has also won numerous teaching, service, and research awards.

Christoph Schneider is an Assistant Professor in the Department of Information Systems at IESE Business School in Barcelona, Spain. He previously held faculty appointments at Boise State University and City University of Hong Kong. He earned a Swiss Higher Diploma in Hotel Management at the University Centre César Ritz in Brig, Switzerland, a BA in Hotel and Restaurant Administration at Washington State University, and a PhD in Business Administration (Management Information Systems) at Washington State University. His teaching interests include organizational transformation, the management of information systems, digital marketing, and web design.

Dr. Schneider is an active researcher. His primary research interests include human-computer interaction, electronic commerce, and computer-mediated collaboration. His research has appeared in peer-reviewed journals, such as Information Systems Research, Management Information Systems Quarterly, Management Science, and IEEE Transactions on Professional Communication; further, he has presented his research at various international conferences, such as the International Conference on Information Systems, the European Conference on Information Systems, and the Hawaii International Conference on System Sciences. He serves as a member of the International Steering Committee of the International Conference on Information Systems Development (ISD) and as senior editor at Information Systems Journal. He is a coauthor of the leading textbook Information Systems Project Management: A Process Approach (2nd edition).

Matthew (Matt) Hashim is an Associate Professor in the Department of Management Information Systems within the Eller College of Management at the University of Arizona. He received his PhD in Management (MIS) from Purdue University, MBA (MIS) from California State University, Fresno, and BS in MIS and Accounting from California Polytechnic State University, San Luis Obispo. Prior to pursuing his academic career, Dr. Hashim worked in both large and start-up organizations in the Silicon Valley and Central California. Students and college administrators have recognized his efforts in the classroom with several teaching awards. His teaching interests include information security, the management of information systems, and systems analysis and design.

Dr. Hashim is primarily interested in research contexts that shed light on the intersection of information security problems and human behavior. Topic areas include information privacy, digital piracy, password security, and social engineering problems. He uses methods such as experimental and behavioral economics to understand and manipulate security behaviors in these contexts. He also uses econometric techniques to explore the economic effects of information technologies. His research has been published in peer-reviewed journals such as Information Systems ResearchJournal of Management Information Systems, and Decision Support Systems. His work has been presented at major conferences and workshops such as the Workshop on Experimental and Behavioral Economics in Information Systems, Workshop on Information Systems and Economics, Workshop on Information Technologies and Systems, Workshop on the Economics of Information Security, INFORMS Conference on Information Systems and Technology, and the Hawaii International Conference on System Sciences. He co-founded the Workshop on Experimental and Behavioral Economics in Information Systems and has served in various leadership roles with the INFORMS eBusiness Section.

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