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Human Resource Management, 16th edition

Published by Pearson (February 1, 2019) © 2020

  • Gary Dessler Florida International University

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For courses in management.

Modern human resources: technology, social media, and management

Human Resource Management introduces students to the daily tools and skills they'll need to function as successful managers, in both HR and business in general. Using a practical approach, the text explores the evolution of the field, highlighting the introduction of revolutionary new technologies and social media platforms.

With a heavy focus on emerging industry trends and the positive impacts of technology on HR, the 16th Edition prepares students with everything they need to be effective managers and HR personnel in the 21st century.

Hallmark features of this title

Management skills development

  • How to... boxes equip students to perform daily management responsibilities, such as writing a job description.
  • A continuing Hotel Paris Case and Map show students how a hotel's HR director creates policies and procedures to achieve business goals.
  • An Employee Engagement Guide for Managers demonstrates how real managers use HR activities to improve worker engagement.

New trends in HR

  • Know Your Employment Law boxes list the implications of employment law that apply to recruitment, selection, training and safety.
  • Diversity Counts boxes provide tips and insights on managing a diverse workforce, performance appraisals, etc.

New and updated features of this title

Management skills development

  • NEW: Chapter-Opening Strategic Context features show how actual HR managers adjusted their actions to achieve company goals, relating new skills and technologies to the real world.
  • 7 NEW and UPDATED: End-of-Chapter Cases feature real-life companies such as Starbucks, Tesla and Uber. They connect chapter concepts to real settings, making the material relevant to students.

New trends in HR

  • UPDATED: New material has been embedded in chapter topics, practical examples, and research insights, all accompanied by hundreds of new endnotes from 2015 to 2018.
  • UPDATED: Trends Shaping HR boxes connect students with emerging technologies, social media sources, and sciences that help HR departments vet and pursue new talent and align company and employee goals.
  • NEW: HR in Action and the Gig Economy boxes show how companies are managing gig workers' HR needs (e.g., how to recruit, screen, train, appraise and manage the safety of gig workers).

Ample opportunity to apply management knowledge

  • UPDATED: Improving Performance boxes examine the challenges facing HR departments and the strategies and tools they use to solve them.

Highlights of the DIGITAL UPDATE for MyLab Management (available for Spring 2022 classes)

  • NEW: Videos help students understand why they're learning key concepts and how to apply them in their careers. New assignments have been added to all chapters.
  • NEW: Case Assignments help students to think critically and make optimal decisions in complex situations. New assignments examine diversity and fidelity, finding solutions for a hostile work environment, preparing workers for management roles, social media marketing, and more.

Features of MyLab Management for the 16th Edition; published 2019

  • Chapter Warm-up Assessments help you hold your students accountable for reading and demonstrating their knowledge on key concepts in each chapter before coming to class.
  • NEW: Pearson eText is an easy-to-use digital textbook, available with MyLab. It lets students read, highlight and take notes all in one place, even when offline.
  • Mini Sims put students in professional roles where they can apply course concepts and develop decision-making skills through real-world business challenges.
  • Personal Inventory Assessments is a collection of online exercises designed to promote self-reflection and engagement in students.

PART 1: INTRODUCTION

  1. Introduction to Human Resource Management
  2. Equal Opportunity and the Law
  3. Human Resource Management Strategy and Performance

PART 2: RECRUITMENT, PLACEMENT, AND TALENT MANAGEMENT

  1. Job Analysis and the Talent Management Process
  2. Personnel Planning and Recruiting
  3. Employee Testing and Selection
  4. Interviewing Candidates

PART 3: TRAINING AND DEVELOPMENT

  1. Training and Developing Employees
  2. Performance Management and Appraisal
  3. Managing Careers and Retention

PART 4: COMPENSATION

  1. Establishing Strategic Pay Plans
  2. Pay for Performance and Financial Incentives
  3. Benefits and Services

PART 5: ENRICHMENT TOPICS IN HUMAN RESOURCE MANAGEMENT

  1. Building Positive Employee Relations
  2. Labor Relations and Collective Bargaining
  3. Safety, Health, and Risk Management
  4. Managing Global Human Resources
  5. Managing Human Resources in Small and Entrepreneurial Firms

APPENDICES

  1. HRCI PHR® and SPHR® Certification Body of Knowledge
  2. About the Society for Human Resource Management (SHRM) Body of Competency and Knowledgeâ„¢ Model and Certification Exams
  3. Comprehensive Cases

About our author

Gary Dessler

Readers worldwide use Gary Dessler's Fundamentals of Human Resource Management, Human Resource Management, and Framework for Human Resource Management in a total of more than 10 languages and international editions, including Russian, Spanish, French, Arabic, Thai, Greek and Chinese.

Dr. Dessler's other books include Winning Commitment: How to Build and Keep a Competitive Workforce, and Management: Modern Principles and Practices for Tomorrow's Leaders. He has published articles on employee commitment, leadership, supervision, human resource management practices in China, and quality improvement in journals including the Academy of Management Executive, SAM Advanced Management Journal, Supervision, Personnel Journal, and International Journal of Service Management.

Dr. Dessler served for many years as a Founding Professor in Florida International University's College of Business teaching courses in human resource management, strategic management, and management. For the past few years, he has focused on his textbook writing, research, and consulting and on giving lectures, seminars and courses around the world on modern human resource management methods, maintaining positive employee relations and employee engagement, strategic management, leadership development, and talent management. Dr. Dessler has degrees from New York University, Rensselaer Polytechnic Institute, and the Baruch School of Business of the City University of New York.

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