Fundamentals of Human Resource Management, 4th edition

Published by Pearson (January 9, 2015) © 2016

  • Gary Dessler Florida International University

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Fundamentals of Human Resource Management features:

This text provides full coverage of human resource management in a lively and manageable 14-chapter text. This text is the perfect fit for an instructor that wants to cover the full range of HR topics within the constraints of a tight semester timeline. The new 4th edition helps students become stronger and more effective managers.

  • NEW! Employee Engagement Guide for Managers Employee engagement refers to being psychologically involved in, connected to, and committed to getting one’s jobs done. Recent surveys show that about 70% of employees are disengaged at work.The author uses new Employee Engagement Guide for Managers sections in Chapters 3–14 to show how managers use human resource activities to improve employee engagement. For example, Chapter 3’s Guide shows how Kia Motors (UK) improved employee engagement, Chapter 6’s Guide shows how Toyota uses a total selection program to improve engagement, and Chapter 12’s Guide shows how “Great Companies to Work For” like Google and SAS develop the positive employee relations that help foster employee engagement.
  • NEW! Building Positive Employee Relations Most human resource management survey books include Employee Relations as a section or chapter heading, but don’t actually show how companies develop and maintain positive employee relations.The author expanded Chapter 12 (Maintaining Positive Employee Relations) to do so. 
  • NEW! Building Your Management Skills Building Your Management Skills features throughout the book show students and managers how to apply what they’ve learned, for example, conducting an effective employment interview, creating an actual pay scale/pay plan for a company, and disciplining an employee.
  • NEW! Know Your Employment Law The new Know Your Employment Law sections in most chapters show the practical implications of the employment laws that apply to that chapter’s topics, such as the laws relating to recruitment (Chapter 5), selection (Chapter 6), training (Chapter 7), and safety (Chapter 14).
  • NEW! HR in Practice Company Illustrations Students and instructors will find many more actual company examples in this edition. The 3rd edition had several boxed HR in Practice feature, and the author added more of these in this 4th edition, to show how companies such as Zappos (strategic HR management) and Honda (selecting employees) actually implement their HR practices.

The new Fundamentals text includes section about current trends in HR learning:

  • NEW! Sustainability and HRM In a world where sea levels are rising, glaciers are crumbling, and increasing numbers of people view financial inequity as outrageous, more and more people say that businesses can't just measure "performance" in terms of maximizing profits. This 4th edition contains all-new material on sustainability and on the roles of HR management in implementing companies’ sustainability efforts.
  • NEW! Treatment of Global HR, and Small Business HR Management In the previous 3rd edition, two end-of-book modules--Managing HR Globally and Managing HR in Small and Entrepreneurial Firms--contained most of the material on both global and small business HR management. In this new 4th edition, the author moved much of that material from the modules to newboxed features throughout the book. The modules remain in the 4th edition, but now focus more on strictly supportive and supplementary material, such as how international cultural differences influence global human resource management.

In the new edition of the text, all 14 chapters include rewritten, expanded and reworked material. New in-practice and real-world examples have been included, and new features have been worked into every chapter. Features include:

o      NEW! Diversity Counts

o      NEW! HR Management Tools for Line Managers and Small Businesses

o      NEW! Employee Engagement Guide for Managers

o      NEW! Building Your Management Skills

o      NEW! Social Media and HR

o      NEW! HR Practices around the Globe

o      NEW! HR in Practice

o      NEW! Know Your Employment Law

New textbook modules are included in the fourth edition. Those modules include:

  • NEW! Module A: Managing HR Globally: Moved much of the 3rd edition's applied material from this module to the HR around the Globe features in the chapters.
  • NEW! Module B: Managing Human Resources in Small and Entrepreneurial Firms:  Moved much of the 3rd edition’s applied material from this module to the new HR Tools for Line Managers and Small Businesses features in chapters.

The author addresses today’s business environment in the following sections:

  • Diversity Counts features provide practical insights for managing a diverse workforce, for instance, regarding gender bias in selection decisions, bias in performance appraisal, and “hidden” gender bias in some bonus plans.
  • Social Media and HR features in each chapter demonstrate how employers use social media to improve their human resource processes.
  • Improving Performance through HRIS features demonstrate how managers use human resource technology to improve performance.
  • HR as a Profit Center features provide actual examples of human resource management practices that cut costs and improve performance.
  • Managing HR in Challenging Times Feature. Due to the current economic recession and this text’s goal to provide the most useful and current information to students, this edition has added the new Managing HR in Challenging Times feature. This feature highlights managers that are adjusting their human resource pay, promotion, selection, and other practices to improve performance in economically challenging times.
  • HR Apps 4 U feature. This new in-text feature reflects the latest issues in HR today–addressing topics like how managers can use iPhone-type applications to carry out human resource tasks such as record keeping and testing.
  • Guidelines from the Society of Human Resource Management. This text was written to comply closely with the new guidelines set forth by the Society of Human Resource Management (SHRM). These guidelines advocate building curriculums around modules with three interrelated components:
    • HR Content
    • Personal Competencies
    • Applications of Business

Other Features of the Fundamentals text include:

  • Strategic Human Resource Management: Chapter 1 introduces and Chapter 3 presents the concepts and techniques of human resource strategy. Each opener contains a continuing model that shows how those chapters’ HR policies and practices produce the employee skills and behaviors that a company needs to improve its performance.
  • End-of-Chapter Exercises. Two boxed features from the previous edition–Personal Competencies and Business Knowledge–have been converted into end-of-chapter exercises. Now readers can easily concentrate on the chapter’s content and then test their understanding when the chapter is complete.
  • The Talent Management Process. The talent management process is at the very core of the material. It’s not enough for students to simply think about personnel planning, recruiting, selecting, training, appraising, and compensating as isolated topics–they need to see how these topics work together for the overall benefit of the company.

Also available with MyManagementLab®

MyManagementLab is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts.

MyManagementLab allows you to engage your students in the course material before, during, and after class with a variety of activities and assessments.

BEFORE CLASS

The Chapter Warm-up helps you hold your students accountable for learning key concepts in each chapter before coming to class. The assignment consists of basic questions related to topics in the text, and gives students the chance to access their eText to read about the topics in question. Grading and item analysis in the assignment allow you to see what students know and don’t know. 

Enhanced eText: Engagement in lecture is essential to student success, and continuing that engagement outside of class is just as critical. The new Enhanced eText found within Pearson’s MyLab keeps students engaged in learning on their own time, while helping them achieve greater conceptual understanding of course material.

Just as a great instructor brings course material to life, the Enhanced eText brings reading to life—with animations, interactive tutorials, and more. In the Enhanced eText, immediate practice suited to a variety of learning styles is just a click away.

DURING CLASS

Learning Catalytics™ is an interactive, student response  tool that uses students’ smartphones, tablets, or laptops to engage them in more sophisticated tasks and thinking. Now included with MyLab  with eText, Learning Catalytics enables you to generate classroom discussion, guide your lecture, and promote peer-to-peer learning with real-time analytics. Instructors, you can:

  • Pose a variety of open-ended questions that help your students develop critical thinking skills
  • Monitor responses to find out where students are struggling
  • Use real-time data to adjust your instructional strategy and try other ways of engaging your students during class
  • Manage student interactions by automatically grouping students for discussion, teamwork, and peer-to-peer learning

Business Today: Bring current events alive in your classroom with videos that illustrate current and topical business concepts.        

Reporting Dashboard: View, analyze, and report learning outcomes clearly and easily, and get the information you need to keep your students on track throughout the course with the new Reporting Dashboard. Available via the MyLab Gradebook and fully mobile-ready, the Reporting Dashboard presents student performance data at the class, section, and program levels in an accessible, visual manner.                                                                                        

AFTER CLASS

Branching, Decision-Making Simulations: Decision-making simulations put your students in the role of manager as they make a series of decisions based on a realistic business challenge. The simulations change and branch based on their decisions, creating various scenario paths. At the end of each simulation, students receive a grade and a detailed report of the choices they made with the associated consequences included.


Video Exercises: These engaging videos explore a variety of business topics related to the theory students are learning in class. Quizzes assess students’ comprehension of the concepts covered in each video.

Writing Space: Better writers make great learners—who perform better in their courses. Designed to help you develop and assess concept mastery and critical thinking, the Writing Space offers a single place to create, track, and grade writing assignments, provide resources, and exchange meaningful, personalized feedback with students, quickly and easily.

Thanks to auto-graded, assisted-graded, and create-your-own assignments, you decide your level of involvement in evaluating students' work. The auto-graded option allows you to assign writing in large classes without having to grade essays by hand. And because of integration with Turnitin®, Writing Space can check students’ work for improper citation or plagiarism.

Quizzes and Tests: Pre-built quizzes and tests allow you to quiz students without having to grade the assignments yourself.

  • Employee Engagement Guide for Managers Employee engagement refers to being psychologically involved in, connected to, and committed to getting one’s jobs done. Recent surveys show that about 70% of employees are disengaged at work.The author uses new Employee Engagement Guide for Managers sections in Chapters 3—14 to show how managers use human resource activities to improve employee engagement. For example, Chapter 3’s Guide shows how Kia Motors (UK) improved employee engagement, Chapter 6’s Guide shows how Toyota uses a total selection program to improve engagement, and Chapter 12’s Guide shows how “Great Companies to Work For” like Google and SAS develop the positive employee relations that help foster employee engagement.
  • Building Positive Employee Relations Most human resource management survey books include Employee Relations as a section or chapter heading, but don’t actually show how companies develop and maintain positive employee relations.The author expanded Chapter 12 (Maintaining Positive Employee Relations) to do so. 
  • Building Your Management Skills Building Your Management Skills features throughout the book show students and managers how to apply what they’ve learned, for example, conducting an effective employment interview, creating an actual pay scale/pay plan for a company, and disciplining an employee.
  • Know Your Employment Law The new Know Your Employment Law sections in most chapters show the practical implications of the employment laws that apply to that chapter’s topics, such as the laws relating to recruitment (Chapter 5), selection (Chapter 6), training (Chapter 7), and safety (Chapter 14).
  •  HR in Practice Company Illustrations Students and instructors will find many more actual company examples in this edition. The 3rd edition had several boxed HR in Practice feature, and the author added more of these in this 4th edition, to show how companies such as Zappos (strategic HR management) and Honda (selecting employees) actually implement their HR practices.

The new Fundamentals text includes section about current trends in HR learning:

  • Sustainability and HRM In a world where sea levels are rising, glaciers are crumbling, and increasing numbers of people view financial inequity as outrageous, more and more people say that businesses can't just measure "performance" in terms of maximizing profits. This 4th edition contains all-new material on sustainability and on the roles of HR management in implementing companies’ sustainability efforts.
  • Treatment of Global HR, and Small Business HR Management In the previous 3rd edition, two end-of-book modules--Managing HR Globally and Managing HR in Small and Entrepreneurial Firms--contained most of the material on both global and small business HR management. In this new 4th edition, the author moved much of that material from the modules to newboxed features throughout the book. The modules remain in the 4th edition, but now focus more on strictly supportive and supplementary material, such as how international cultural differences influence global human resource management.

In the new edition of the text, all 14 chapters include rewritten, expanded and reworked material. New in-practice and real-world examples have been included, and new features have been worked into every chapter. Features include:

    • NEW! Diversity Counts
    • NEW! HR Management Tools for Line Managers and Small Businesses
    • NEW! Employee Engagement Guide for Managers
    • NEW! Building Your Management Skills
    • NEW! Social Media and HR
    • NEW! HR Practices around the Globe
    • NEW! HR in Practice
    • NEW! Know Your Employment Law

New textbook modules are included in the fourth edition. Those modules include:

  • NEW! Module A: Managing HR Globally: Moved much of the 3rd edition's applied material from this module to the HR around the Globe features in the chapters.
  • NEW! Module B: Managing Human Resources in Small and Entrepreneurial Firms:  Moved much of the 3rd edition’s applied material from this module to the new HR Tools for Line Managers and Small Businesses features in chapters.

Part 1: INTRODUCTION

1.     Managing Human Resources Today

2.     Managing Equal Opportunity and Diversity

3.     Human Resource Strategy and Analysis

 

Part 2: STAFFING: WORKFORCE PLANNING AND ENFORCEMENT

4.     Job Analysis and Talent Management

5.     Personnel Planning and Recruiting

6.     Selecting Employees

 

 

Part 3: TRAINING AND HUMAN RESOURCE DEVELOPMENT

7.     Training and Developing Employees

8.     Performance Management and Appraisal

9.     Managing Careers

 

Part 4: COMPENSATION AND TOTAL REWARDS

10.  Developing Compensation Plans

11.  Pay for Performance and Employee Benefits

 

Part 5: EMPLOYEE AND LABOR RELATIONS

12.  Maintaining Positive Employee Relations

13.  Labor Relations and Collective Bargaining

14.  Improving Occupational Safety, Health, and Risk Management

 

Part 6: SPECIAL ISSUES IN HUMAN RESOURCE MANAGEMENT

Module A: Managing HR Globally

Module B: Managing Human Resources in Small and Entrepreneurial Firms

 

Appendix A: PHR and SPHR Knowledge Base

Appendix B: Comprehensive Cases

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