Human Resource Management, 15th edition

Published by Pearson (January 6, 2016) © 2017

  • Gary Dessler Florida International University

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About the Book

A Student-Centric Approach to the Evolution of HR Management

Engaging Pedagogical Features Introduce New Trends in the HR Field

  • NEW! Trends Shaping HR features appear in each chapter to connect students with emerging technologies, social media sources, and sciences that help HR departments vet and pursue new talent, align company and employee goals, and more.
  • NEW! The Strategic Context features are integrated with chapter openers to show how actual HR managers adjusted their actions to achieve company goals, relating new skills and technologies to the real world.
  • NEW! Employee Engagement Guide for Managers features demonstrate how real managers use human resource activities to improve employee engagement.
  • Improving Performance features present students with tangible management tools and practices that HR managers use to improve performance, with accompanying questions also available in MyManagementLab.
    • Improving Performance: HR as a Profit Center features demonstrate how HR departments increase performance by reducing costs and boosting revenues.
    • Improving Performance: HR Tools for Line Managers and Small Businesses features offer specific tools that line managers and entrepreneurs can use when implementing HR tactics.
    • Improving Performance: HR Practice Around the Globe features take a global look at HR management, exploring the different tools used and challenges faced in departments around the world.
    • Improving HR through HRIS features demonstrate how HR leaders use technology to improve performance.
  • Know Your Employment Law Box features list the practical implications of employment law that apply to chapter topics, such as those related to recruitment, selection, and training.
  • Diversity Counts features provide tips and insights for managing a diverse workforce, dealing with issues such as gender bias in selection decisions, performance appraisal, and bonus plans.

A Strategic Approach to Human Resources Allows Students to Apply Techniques to Real-Life Settings

  • Fully Integrated Strategy Case and Strategy Maps provide the most comprehensive coverage of strategic human resource management in any HR survey text.
    • NEW! Chapters 1 and 3 introduce the concepts and techniques of human resource strategy.
    • NEW! The Hotel Paris Case is a continuing case study that appears in each chapter starting with chapter 3. It helps students connect with strategic human resource management by showing how a hotel company’s HR director creates policies and procedures that improve employee morale, and therefore its services, to achieve business goals.
      • NEW! A Hotel Paris Case Strategy Map in the back of the book helps students understand the hotel’s decisions step by step.
      • NEW! Eiffel Tower Callouts in every chapter remind students to relate what they’ve learned back to the case study.

Coverage of SHRM Topics Prepares Students for the Certification Exam

  • UPDATED! Chapter 14: Building Positive Employee Relations covers this topic more comprehensively to prepare students for the SHRM exam.

Chapter Content Keeps Up-to-date with the Latest Trends in HR

  • UPDATED! Chapter 10: Managing Careers focuses more on career management practices and employee retention techniques than previous editions based on the addition of a new Employee Engagement Guide for Managers feature in most chapters.
  • NEW! Information on HR’s increasing responsibility to implement company-wide sustainability efforts is covered throughout the text.


Also Available with MyManagementLab®

MyManagementLab is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts.

Now fully integrated into the text, MyManagementLab offers the following:

Before Class

  • NEW! Personal Inventory Assessment (PIA) is a collection of online exercises designed to promote self-reflection and engagement in students, enhancing their ability to connect with management concepts. Assessments are assignable by instructors who can then track students’ completions. Student results include a written explanation and graphic display that shows how their results compare to the class as a whole, and can be used to promote classroom discussion.
  • NEW! Watch It feature recommends a video clip and can be assigned to students for outside classroom viewing or watched in the classroom. The video corresponds to the chapter material and is accompanied by multiple-choice questions that reinforce students' comprehension of chapter content.
  • NEW! Try It feature recommends a mini simulation that can be assigned to students as an outside activity or be done in the classroom. Students watch the simulation, are asked to make choices based on the scenario presented in the simulation, and then receive immediate feedback based on the answers they gave, reinforcing chapter concepts and students' comprehension of those concepts.
  • NEW! Talk About It discussion-type questions can be assigned as an activity.
  • NEW! Write It Assisted-Graded Writing Questions are broad-based, critical-thinking discussion questions that challenge students to assimilate information that they've read in the chapter.
  • The Chapter Warm-up helps you hold your students accountable for learning key concepts in each chapter before coming to class. The assignment consists of basic questions related to topics in the text, and gives students the chance to access their eText to read about the topics in question. Grading and item analysis in the assignment allow you to see what students know and don’t know.
  • Dynamic Study Modules help students study effectively on their own by continuously assessing their activity and performance in real time. Here's how it works: students complete a set of questions with a unique answer format that also asks them to indicate their confidence level. Questions repeat until the student can answer them all correctly and confidently. Once completed, Dynamic Study Modules explain the concept using materials from the text. These are available as graded assignments prior to class, and accessible on smartphones, tablets, and computers.
  • An Enhanced eText keeps students engaged in learning on their own time, while helping them achieve greater conceptual understanding of course material. The worked examples bring learning to life, and algorithmic practice allows students to apply the very concepts they are reading about. Combining resources that illuminate content with accessible self-assessment, MyManagementLab with Enhanced eText provides students with a complete digital learning experience—all in one place.
  • A chapter-specific Hotel Paris strategy map helps readers understand and follow the strategic implications of the hotel’s HR decisions.

During Class

  • Learning Catalyticsâ„¢ is an interactive, student response tool that uses students’ smartphones, tablets, or laptops to engage them in more sophisticated tasks and thinking. Now included with MyLab with eText, Learning Catalytics enables you to generate classroom discussion, guide your lecture, and promote peer-to-peer learning with real-time analytics.

Instructors, you can:

    • Pose a variety of open-ended questions that help your students develop critical thinking skills
    • Monitor responses to find out where students are struggling
    • Use real-time data to adjust your instructional strategy and try other ways of engaging your students during class
    • Manage student interactions by automatically grouping students for discussion, teamwork, and peer-to-peer learning
  • Reporting Dashboard: View, analyze, and report learning outcomes clearly and easily, and get the information you need to keep your students on track throughout the course with the new Reporting Dashboard. Available via the MyLab Gradebook and fully mobile-ready, the Reporting Dashboard presents student performance data at the class, section, and program levels in an accessible, visual manner.

                                                                                                                       

After Class

  • Branching, Decision-Making Simulations put your students in the role of manager as they make a series of decisions based on a realistic business challenge. The simulations change and branch based on their decisions, creating various scenario paths. At the end of each simulation, students receive a grade and a detailed report of the choices they made with the associated consequences included
  • Company Videos and Video Case Studies feature both large corporations and small businesses, showing students real-world applications. These videos are also supported with teaching notes, slides, and discussion and quiz questions.
  • Video Exercises explore a variety of business topics related to the theory students are learning in class. Quizzes assess students’ comprehension of the concepts covered in each video.
  • Writing Space. Better writers make great learners—who perform better in their courses. Designed to help you develop and assess concept mastery and critical thinking, the Writing Space offers a single place to create, track, and grade writing assignments, provide resources, and exchange meaningful, personalized feedback with students, quickly and easily. Thanks to auto-graded, assisted-graded, and create-your-own assignments, you decide your level of involvement in evaluating students' work. The auto-graded option allows you to assign writing in large classes without having to grade essays by hand. And because of integration with Turnitin®, Writing Space can check students’ work for improper citation or plagiarism.
  • Quizzes and Tests allow you to quiz students without having to grade the assignments yourself.

Other MyManagementLab Features

  • NEW! MediaShare for Business. Consisting of a curated collection of business videos tagged to learning outcomes and customizable, auto-scored assignments, MediaShare for Business helps students understand why they are learning key concepts and how they will apply those in their careers. Instructors can also assign favorite YouTube clips or original content and employ MediaShare’s powerful repository of tools to maximize student accountability and interactive learning, and provide contextualized feedback for students and teams who upload presentations, media, or business plans.

About the Book

A Student-Centric Approach to the Evolution of HR Management

Engaging Pedagogical Features Introduce New Trends in the HR Field

  • Trends Shaping HR features appear in each chapter to connect students with emerging technologies, social media sources, and sciences that help HR departments vet and pursue new talent, align company and employee goals, and more.
  • The Strategic Context features are integrated with chapter openers to show how actual HR managers adjusted their actions to achieve company goals, relating new skills and technologies to the real world.
  • Employee Engagement Guide for Managers features demonstrate how real managers use human resource activities to improve employee engagement.

A Strategic Approach to Human Resources Allows Students to Apply Techniques to Real-Life Settings

  • Fully Integrated Strategy Case and Strategy Maps provide the most comprehensive coverage of strategic human resource management in any HR survey text.
    • Chapters 1 and 3 introduce the concepts and techniques of human resource strategy.
    • The Hotel Paris Case is a continuing case study that appears in each chapter starting with chapter 3. It helps students connect with strategic human resource management by showing how a hotel company’s HR director creates policies and procedures that improve employee morale, and therefore its services, to achieve business goals.
      • A Hotel Paris Case Strategy Map in the back of the book helps students understand the hotel’s decisions step by step.
      • Eiffel Tower Callouts in every chapter remind students to relate what they’ve learned back to the case study.

Coverage of SHRM Topics Prepares Students for the Certification Exam

  • UPDATED! Chapter 14: Building Positive Employee Relations covers this topic more comprehensively to prepare students for the SHRM exam.

Chapter Content Keeps Up-to-date with the Latest Trends in HR

  • UPDATED! Chapter 10: Managing Careers focuses more on career management practices and employee retention techniques than previous editions based on the addition of a new Employee Engagement Guide for Managers feature in most chapters.
  • Information on HR’s increasing responsibility to implement company-wide sustainability efforts is covered throughout the text.

Also Available with MyManagementLab®

MyManagementLab is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts.

Now fully integrated into the text, MyManagementLab offers the following:

Before Class

  • Personal Inventory Assessment (PIA) is a collection of online exercises designed to promote self-reflection and engagement in students, enhancing their ability to connect with management concepts. Assessments are assignable by instructors who can then track students’ completions. Student results include a written explanation and graphic display that shows how their results compare to the class as a whole, and can be used to promote classroom discussion.
  • Watch It feature recommends a video clip and can be assigned to students for outside classroom viewing or watched in the classroom. The video corresponds to the chapter material and is accompanied by multiple-choice questions that reinforce students' comprehension of chapter content.
  • Try It feature recommends a mini simulation that can be assigned to students as an outside activity or be done in the classroom. Students watch the simulation, are asked to make choices based on the scenario presented in the simulation, and then receive immediate feedback based on the answers they gave, reinforcing chapter concepts and students' comprehension of those concepts.
  • Talk About It discussion-type questions can be assigned as an activity.
  • Write It Assisted-Graded Writing Questions are broad-based, critical-thinking discussion questions that challenge students to assimilate information that they've read in the chapter. 

Other MyManagementLab Features

  • MediaShare for Business. Consisting of a curated collection of business videos tagged to learning outcomes and customizable, auto-scored assignments, MediaShare for Business helps students understand why they are learning key concepts and how they will apply those in their careers. Instructors can also assign favorite YouTube clips or original content and employ MediaShare’s powerful repository of tools to maximize student accountability and interactive learning, and provide contextualized feedback for students and teams who upload presentations, media, or business plans.

Part One: Introduction

1. Introduction to Human Resource Management

2. Equal Opportunity and the Law

3. Human Resource Management Strategy and Analysis

 

Part Two: Recruitment, Placement, and Talent Management

4. Job Analysis and the Talent Management Process

5. Personnel Planning and Recruiting

6. Employee Testing and Selection

7. Interviewing Candidates

 

Part Three: Training and Development

8. Training and Developing Employees

9. Performance Management and Appraisal

10. Managing Careers and Retention

 

Part Four: Compensation

11. Establishing Strategic Pay Plans

12. Pay for Performance and Financial Incentives

13. Benefits and Services

 

Part Five: Enrichment Topics in Human Resource Management

14. Building Positive Employee Relations

15. Labor Relations and Collective Bargaining

16. Safety, Health, and Risk Management

17. Managing Global Human Resources

18. Managing Human Resources in Small and Entrepreneurial Firms

 

Appendix A: HRCI PHR® and SPHR® Certification Body of Knowledge

Appendix B: About the Society for Human Resource Management (SHRM) Body of Competency and KnowledgeTM Model and Certification Exams

Appendix C: Comprehensive Cases

 

 

 

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