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Performance Management Playbook, The: 15 Must-Have Conversations To Motivate and Manage Your People, 1st edition

Published by Pearson Business (August 6, 2021) © 2022

  • Hedda Bird

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The Performance Management Playbook takes the stress out of managing people. This practical book coversthe must-have conversations from daily feedback to annual pay reviews; from dealingwith poor performance to setting challenging expectations.

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Section 1 – Focus your team on what really matters
1. Why bother with performance management?    
2. How to move from annual appraisals to regular performance conversations all year round
3. How to shape and define your team's purpose
4. WHAT really matters? How to turn strategy into action for each employee 
5. HOW to use values, behaviours and competencies to improve employee performance  

Section 2 – Maximise the talent of your team 
6. Motivating your team
7. The employee experience: what else can you use to drive high performance? 

Section 3 – Deliver results   
8. Performance conversations – the skills to make them brilliant  
9. How to use data to empower your employees to own their performance  
10. Maintaining momentum and success 
Hedda Bird is Founder and Managing Director of 3C Performance Management Specialists, which has grown from start-up about 18 years ago, to become a leading specialist in performance management, with a client list ranging from Global Financial Services, FTSE 100 Business, Universities, Central and Local Government, the NHS and many more. 

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