4.0: Learning Objectives - Video Tutorials & Practice Problems
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<v ->In lesson three, we discussed the principles</v> of customer-centric product management. We covered multiple techniques for identifying who your customer is, and understanding your customer's biggest problem and opportunity. We discussed how to use the job-to-be-done concept for diving deep into customer needs and using this information to define IT products and services. This allows us to zero down on the right product to build. Now that we know what is the right product to build, how do we define it? How do we document it, scope it, prioritize it, estimate the work required and inform successful delivery? In lesson four, we will cover the topic of requirements gathering and maintenance. The concepts and techniques we will cover in this lesson, include Agile requirements elicitation and iterative delivery. We will talk about scope management in Agile versus Waterfall. We will cover product backlog, product backlog taxonomy, and refinement. We will talk about prioritization in Agile. And finish with user story mapping. And as usual, you will have a self-review exercise to validate your completion of this lesson.