Understanding and Managing Diversity: Readings, Cases, and Exercises, 6th edition

For undergraduate and graduate courses in human resources.
A diverse approach to understanding and managing diversity.
Understanding and Managing Diversity uses applications to clarify the complexity of a diverse workforce, and explains how it can be used as an organizational asset. This text also provides students with a wide range of expertise–from the perspective of experienced interdisciplinary instructors (business, psychology, economics, theology, law, politics, history, etc.) to practitioners (diversity trainers, corporate managers, etc.).
Teaching and Learning Experience
This program will provide a better teaching and learning experience—for you and your students. Here’s how:

• Provide Students with an Accessible Format: Information is presented in a logical succession to help students learn that is in a way accessible to them.
• Present New and Timely Diversity Topics: Topics include Racial Identity, Work-Life Balance, Diversity Leadership, and Workplace Communication.
• Stimulate Critical Thinking about Managing Diversity: A Best Practices feature provides examples of successful innovations.

Provide Students with an Accessible Format

• Present the information in a logical succession: The progression of material in this edition helps students learn in a way that is accessible to them. This edition is organized into seven main sections. To provide additional linkages for learning, articles are placed with the exercises and cases that illustrate their topics.
  • Building the Foundation for Understanding Diversity
    Section I provides students with a foundation for the course. The goals here are to illustrate that diversity is still a workplace issue in the 21st century by providing students with basic information by challenging them to examine their own beliefs about differences.
  • Primary & Secondary Diversity
    • Sections II & III focus on understanding the primary dimensions of diversity: race, ethnicity, gender, age, physical/mental challenges and sexual orientation.
    • Section IV covers secondary aspects of diversity, such as social class, religion, appearance/ weight, communication/first language and the military experience.
  • Managing Diversity: Ethical, Legal, Media and Marketing Issues Section V - Explores contextual elements that impact diversity such as ethics, the laws in the U.S. and Canada, the media, and marketing opportunities.
  • Managing Organizational Change and Diversity: Current Issues
    • Section VI focuses on what organizations can do to improve the ways that they manage diversity and covers emerging issues. Topics include diversity leadership, employee resource groups, mentoring, flexible work arrangements, training, social responsibility, diversity awards, marketing opportunities, work-life balance, the flexible workplace, bullying, and the business case for diversity.
    • Section VII features three capstone assignments with grading rubrics that provide students with opportunities to synthesize their learning.

Present New and Timely Diversity Topics

• NEW! Cases that illustrate today’s important diversity issues:
  • Six Sigma (work-life balance)
  • Joy’s Dilemma (bullying)
  • Professor on Wheels, (physical challenge)
  • Chick-fil- A (sexual orientation, ethics and law)
  • Ocean Spray (the business case for diversity)
  • The U.S. Air Force in Central America (intercultural communication)
  • When Women Do Lead (gender harassment).
  • Additional cases are available in the Instructor’s Manual.
• NEW! Three capstone assignments - complete with grading rubrics: A case writing research project, the production of a diversity video, and the diversity audit assignments provide a broader selection of capstone course assignments.
• NEW! New material, significant revisions, and updates: In addition to new cases, articles and exercises we have substantially revised and updated fourteen articles and five exercises and added many additional Points of Law, Diversity on the Webs, Writing Assignments, Best Practices Boxes, etc.
• Legal Briefs: Short explanations of diversity related law inserted into relevant readings and cases. Additionally, this is one of the few texts with material from Peggy McIntosh (author of the seminal article White Privilege).

Stimulate Critical Thinking about Managing Diversity

• NEW! Global Notes that illustrate diversity issues in an international context.
• NEW! Rubrics for evaluating all of the capstone assignments.
• NEW! Linkages for Active Learning present an integrated approach to the organization of the book. Each section begins with an expanded introduction followed by an interactive exercise. Laws are placed within the context of their relevant topics. Each section concludes with a major case and integrative questions that synthesize readings and encourage critical thinking.
• NEW! Did You Know …? introductory features to capture students’ interest
• A Best Practices feature provides examples of successful innovations—intended to stimulate creative thinking about managing diversity.

Provide Students with an Accessible Format

• Present the information in a logical succession: The progression of material in this edition helps students learn in a way that is accessible to them. This edition is organized into seven main sections. To provide additional linkages for learning, articles are placed with the exercises and cases that illustrate their topics.
  • Building the Foundation for Understanding Diversity
    Section I provides students with a foundation for the course. The goals here are to illustrate that diversity is still a workplace issue in the 21st century by providing students with basic information by challenging them to examine their own beliefs about differences.
  • Primary & Secondary Diversity
    • Sections II & III focus on understanding the primary dimensions of diversity: race, ethnicity, gender, age, physical/mental challenges and sexual orientation.
    • Section IV covers secondary aspects of diversity, such as social class, religion, appearance/ weight, communication/first language and the military experience.
  • Managing Diversity: Ethical, Legal, Media and Marketing Issues Section V - Explores contextual elements that impact diversity such as ethics, the laws in the U.S. and Canada, the media, and marketing opportunities.
  • Managing Organizational Change and Diversity: Current Issues
    • Section VI focuses on what organizations can do to improve the ways that they manage diversity and covers emerging issues. Topics include diversity leadership, employee resource groups, mentoring, flexible work arrangements, training, social responsibility, diversity awards, marketing opportunities, work-life balance, the flexible workplace, bullying, and the business case for diversity.
    • Section VII features three capstone assignments with grading rubrics that provide students with opportunities to synthesize their learning.

Present New and Timely Diversity Topics

• NEW! Cases that illustrate today’s important diversity issues:
  • Six Sigma (work-life balance)
  • Joy’s Dilemma (bullying)
  • Professor on Wheels, (physical challenge)
  • Chick-fil- A (sexual orientation, ethics and law)
  • Ocean Spray (the business case for diversity)
  • The U.S. Air Force in Central America (intercultural communication)
  • When Women Do Lead (gender harassment).
  • Additional cases are available in the Instructor’s Manual.
• Three capstone assignments - complete with grading rubrics: A case writing research project, the production of a diversity video, and the diversity audit assignments provide a broader selection of capstone course assignments.
• New material, significant revisions, and updates: In addition to new cases, articles and exercises we have substantially revised and updated fourteen articles and five exercises and added many additional Points of Law, Diversity on the Webs, Writing Assignments, Best Practices Boxes, etc.

Stimulate Critical Thinking about Managing Diversity

• Global Notes that illustrate diversity issues in an international context.
• Rubrics for evaluating all of the capstone assignments.
• Linkages for Active Learning present an integrated approach to the organization of the book. Each section begins with an expanded introduction followed by an interactive exercise. Laws are placed within the context of their relevant topics. Each section concludes with a major case and integrative questions that synthesize readings and encourage critical thinking.
• Did You Know …? introductory features to capture students’ interest