Lean Six Sigma, 1st edition

Published by Pearson (July 14, 2010) © 2011

  • Donna C. S. Summers University of Dayton
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PROCESS IMPROVEMENT ESSENTIALS

Chapter 1            Lean Six Sigma Origins

Chapter 2            Leadership For Process Improvement

Chapter 3            Strategic Planning For Process Improvement

Chapter 4            Creating a Customer Focus

Chapter 5            Process Improvement Teams

 

COSTS: Defining Opportunities for Process Improvement

Chapter 6            Costs of Quality

Chapter 7            Process Performance Measures

Chapter 8            Managing Process Improvement Projects

Chapter 9            Problem-solving using Design, Measure, Analyze, Improve, Control

 

PRODUCTIVITY: Process Improvement Opportunities

Chapter 10          Value Stream Process Mapping

Chapter 11          Just-in-Time and Kanban

Chapter 12          Five S

Chapter 13          Kaizen and Error Proofing

Chapter 14          Work Optimization        

Chapter 15          Productive Maintenance

Chapter 16          Supply Chain Management

 

QUALITY: Variation Reduction Opportunities

Chapter 17          Statistics

Chapter 18          Variables Control Charts

Chapter 19          Process Capability

Chapter 20          Reliability

Chapter 21          Design of Experiments

Chapter 22          Failure Modes and Effects Analysis

Chapter 23          Lean Six Sigma

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