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Five Star Service: How To Deliver Exceptional Customer Service, 3rd edition

Published by Pearson Business (September 17, 2015) © 2016

  • Michael Heppell Michael is one of the UK's leading business consultants, trainers and speakers. He has a who's who list of clients and is the author of the bestsellin

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ISBN-13: 9781292100203
Five Star Service
Published 2015

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