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Supervision Today!, 9th edition

Published by Pearson (July 14, 2021) © 2019

  • Stephen P. Robbins San Diego State University
  • David A. DeCenzo Coastal Carolina University
  • Robert M. Wolter Indiana University-Purdue University Indianapolis
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Supervision Today! helps you build your supervisory skills through real-life concepts, examples and practice. The text's lively, conversational tone and full-color design engages readers and helps capture the responsibilities and challenges of a real supervisor's job. It covers the essentials of managing others with a strong focus on applied skills, all with a user-friendly approach.

Concentrating on the evolving role supervisors must embrace in the current work environment, the 9th Edition includes new info on employee recognition programs, global diversity and teleworking.

PART 1: DEFINING SUPERVISION AND SUPERVISORY CHALLENGES

  1. Supervision Fundamentals
  2. Supervision Challenges

PART 2: PLANNING, ORGANIZING, STAFFING, CONTROLLING, AND DECISION MAKING

  1. Planning and Goal Setting
  2. Organizing
  3. Staffing and Recruiting
  4. Controlling
  5. Problem Analysis and Decision Making

PART 3: MOTIVATING, LEADING, COMMUNICATING, AND DEVELOPING

  1. Motivating Followers
  2. Leading Followers
  3. Communicating Effectively
  4. Developing Groups

PART 4: APPRAISAL, SAFETY, NEGOTIATION, CHANGE, AND LABOR RELATIONS

  1. Performance Appraisal
  2. Workplace Health and Safety
  3. Conflict, Politics, Discipline, and Negotiation
  4. Change Management
  5. Supervision and Labor
  • Postscript: Personal Development
  • Answers to Comprehension Checks and Crossword Puzzles

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