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Supervision of Police Personnel, 9th edition

Published by Pearson (July 14, 2021) © 2020

  • Nathan F. Iannone
  • Marvin D. Iannone
  • Jeff Bernstein
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Supervision of Police Personnel is the oft-cited “bible of police supervision.” This longtime bestseller addresses the essential knowledge, skills and characteristics of the professional law enforcement supervisor and manager. It looks at key supervisory responsibilities such as training, coaching and counseling, as well as best practices for handling citizen complaints, problem employees, and tactical deployment of field forces in critical situations.

The 9th Edition features extensive revisions, including two new chapters: Legal Knowledge Every Supervisor and Manager Should Have (Ch. 14) and Other Important Supervisory and Management Topics (Ch. 15). It reflects current issues and challenges facing law enforcement supervisors and managers such as officer safety, coaching officers on street survival, and responding to individuals with behavioral health issues.

1. The Supervisor's Role
2. The Supervisor's Function in Organization, Administration, and Management
3. Leadership, Supervision, and Command Presence
4. The Training Function: Problems and Approaches to the Instructional Process
5. Interpersonal Communications
6. Principles of Employee Interviewing
7. Some Psychological Aspects of Supervision
8. Special Problems in Counseling and Remediation
9. Employee Dissatisfaction and Grievances
10. Discipline: Principles, Policies, and Practices
11. Personnel Complaint Investigation Procedures and Techniques
12. Personnel Evaluation Systems and Performance Rating Standards
13. Tactical Deployment of Field Forces
14. Legal Knowledge Every Supervisor and Manager Should Have
15. Other Important Supervisory and Management Topics

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