Pearson+

Introduction to Hospitality, 9th edition

  • John R. Walker
  • , Josielyn T. Walker

  • Study simpler and faster
    Study simpler and faster

    Use flashcards and other study tools in your eTextbook

  • Watch and learn
    Watch and learn

    Videos & animations bring concepts to life

  • Listen on the go
    Listen on the go

    Learn how you like with full eTextbook audio

  • Find it fast
    Find it fast

    Quickly navigate your eTextbook with search

  • Stay organized
    Stay organized

    Access all your eTextbooks in one place

Introduction to Hospitality is a lively, comprehensive survey of hospitality, the world's largest industry, designed for tomorrow's leaders. You'll explore the vibrant inner workings of each hospitality segment, including lodging, restaurants, tourism, recreation, attractions, clubs and managerial areas.

A core goal of this text is to help you advance your hospitality career. In that spirit, Author John Walker offers you lively material and interesting features to facilitate the learning process.

The 9th Edition maintains its five-part organization and features an all-new chapter on cruising. All chapters are updated to include COVID-19 implications, as well as What do you think? critical-thinking discussion questions.

Published by Pearson (December 19th 2023) - Copyright © 2025

ISBN-13: 9780137838097

Subject: Culinary Arts & Hospitality Management

Category: Introduction to Hospitality

PART I: INTRODUCING HOSPITALITY AND LODGING

  1. Introducing Hospitality
  2. The Hotel Business
  3. Rooms Division
  4. Hotel Food and Beverage

PART II: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES

  1. Beverages
  2. The Restaurant Business
  3. Restaurant Management
  4. Managed Services

PART III: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING

  1. Tourism
  2. Recreation, Attractions, and Clubs
  3. Gaming Entertainment
  4. Cruising

PART IV: ASSEMBLIES, EVENTS, ATTRACTIONS, LEADERSHIP, AND MANAGEMENT

  1. Meetings, Conventions, and Expositions
  2. Events
  3. Leadership, Management, and Marketing

PART V: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY

  1. Planning
  2. Organizing
  3. Communication and Decision-Making
  4. Control