International Management: Managing Across Borders and Cultures,Text and Cases, Global Edition, 10th edition

Published by Pearson (October 14, 2022) © 2023

  • Helen Deresky Professor Emerita, State University of New York-Plattsburgh
  • Stewart R. Miller Durham University (UK)
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For courses in international business, international management, and general management.

Companies that operate overseas conduct business across a multitude of different cultures, languages, traditions, and a range of economic, political, and technological landscapes. With this in mind, International Management: Managing Across Borders and Cultures, 10th Edition explores the challenges managers may face along with how they can adapt their leadership and business' strategies and operations to thrive in these evolving global environments. By examining effective strategic, interpersonal, and organisational skills, the text prepares readers for the complicated yet fascinating discipline of international and global management.

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Features

  • Part end cases help students to recognise, to provide analysis, and make and implement decisions in complex situations experienced by real companies.
  • Chapter end cases help students to recognise and apply the chapter concepts in a specific situation.
  • The popular Integrative Term Project has been retained, providing the opportunity for students to pull together the concepts and management decisions and actions covered in the book. This end-term project challenges students to create teams that take on the role of top management in a situation that requires applying the entire content of the course.
  • Comparative Management in Focus - Allows the students to apply chapter concepts to a specific country or region to gain further insight into comparative management. These provide in-depth comparative applications of chapter topics in a broad range of specific countries or regions, thus helping the students to understand cultural differences - what applies in one culture may need a different approach elsewhere.
  • Management in Action - Helps the students understand through real examples of managing regarding the concepts in the chapter. These examples, often gleaned from the press, demonstrate to students what managers actually do to address the kinds of situations and challenges in the chapter.

New to this edition

  • Integrative case: A new comprehensive case in the Integrative section 'IKEA's Challenges in Russia'
  • Comprehensive cases: All the comprehensive cases are new
  • Chapter-end case studies: There are nine new chapter-end case studies. These help the students to refocus on the salient, important, and key contents of the chapter in a real worldscenario.
  • Chapter-opening profiles: There are nine new opening profiles, which draw the student's attention to the chapter contents with a short example, such as 'The Impact of Social Media on Global Business,' and 'SHEIN: Conquering Global Fashion through Social Media'
  • All of the 'Comparative Management in Focus' sections have been revised and updated.For example, 'Global Companies Take Advantage of Growth Opportunities in Africa' now examines all of Africa rather than just South Africa.
  • All of the 'Management in Action' boxes have been replaced or updated.
  • Coverage on geopolitical developments, such as Brexit and the tariff war with China, and their effects on strategy has been added throughout this edition. Such discussions highlight the dynamic nature of the global manager's job.
  • Part 1: Understanding the Business Landscape Facing Global Managers
  • 1. Evaluating the Global Business Environment
  • 2. Corporate Social Responsibility, Ethics, and Sustainability
  • Comprehensive Case 1: Eliminating Modern Slavery From Supply Chains: Can Nestle Lead the Way?
  • Comprehensive Case 2: Enrich Not Exploit: Can the New CSR Strategy Help The Body Shop Regain Its Glory? 
  • PART 2: Managing across Cultures
  • 3. How Cultural Factors Affect Management
  • 4. Cross-Cultural Communication
  • 5. Decision-Making and Negotiating across Cultures
  • Comprehensive Case 3: Cross-Cultural Challenges for a Singaporean Expatriate in Zurich
  • Comprehensive Case 4: Anju Pathak Returns to India  
  • PART 3: Strategic Planning and Implementation for Cross-Border Operations
  • 6. Developing Strategy
  • 7. Implementing Strategy
  • 8. Organizing for Global Operations
  • Comprehensive Case 5: Amazon in China: Can Elaine Chang Crack the Chinese Market?
  • Comprehensive Case 6: uq.com and the Battle for the Future of E-Commerce in the MENA Region
  • Comprehensive Case 7: Coming to America: A Successful Japanese Acquisition in Global Business 
  • PART 4: Managing Global Human Resources
  • 9. International Human Resource Management
  • 10. Developing Global Managers and Teams
  • 11. Motivating and Leading
  • Comprehensive Case 8: Daimler China: Facing a Media Firestorm
  • Comprehensive Case 9: Cirque de Soleil's Global Human Resources Practices
  • Integrative Section
  • Integrative Term Project
  • Comprehensive Case 10: IKEA's Challenges in Russia (Russia)
 

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