Operations Management: Sustainability and Supply Chain Management, Global Edition, 13th edition

Published by Pearson (March 23, 2021) © 2021

  • Jay Heizer Texas Lutheran University
  • Barry Render Graduate School of Business, Rollins College
  • Chuck Munson Carson College of Business, Washington State University
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  • A print copy
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Features

  • Worked examples
  • 7 business analytics modules
  • End-of-chapter reviews
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A broad introduction to operations, reinforced with extensive practice problems

Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Solved problems and worked examples found in the 13th Edition provide ample support - to help readers better understand concepts important to today's operations management professionals.

  • PART I: INTRODUCTION TO OPERATIONS MANAGEMENT
  • 1. Operations and Productivity
  • 2. Operations Strategy in a Global Environment
  • 3. Project Management
  • 4. Forecasting
  • PART II: DESIGNING OPERATIONS
  • 5. Design of Goods and Services
  • 6. Managing Quality
  • 7. Process Strategies
  • 8. Location Strategies
  • 9. Layout Strategies
  • 10. Human Resources, Job Design, and Work Measurement
  • PART III: MANAGING OPERATIONS
  • 11. Supply Chain Management
  • 12. Inventory Management
  • 13. Aggregate Planning and S&OP
  • 14. Material Requirements Planning (MRP) and ERP
  • 15. Short-Term Scheduling
  • 16. Lean Operations
  • 17. Maintenance and Reliability
  • PART IV: BUSINESS ANALYTICS MODULES
  • Module A: Decision-Making Tools
  • Module B: Linear Programming
  • Module C: Transportation Models
  • Module D: Waiting-Line Models
  • Module E: Learning Curves
  • Module F: Simulation
  • Module G: Applying Analytics to Big Data in Operations Management

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