Retail Management, Global Edition, 13th edition

Published by Pearson (September 8, 2017) © 2018

  • Barry R. Berman Hofstra University
  • Joel R. Evans Hofstra University
  • Patrali M. Chatterjee Montclair State University
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This product is expected to ship within 10-12 business days for New Zealand customers.

For courses in Retail Management.

A contemporary text that helps students thrive in today’s retailing industry

Retail Management: A Strategic Approach is built on the fundamental principle that retailers have to plan for and adapt to a complex, changing environment. Without a pre-defined and well-integrated strategy, retailers may flounder and be unable to cope with the environment that surrounds them. This text helps readers become good retail planners and decision makers. The 13th Edition incorporates updated data that reflects the current world economic climate, extensive coverage of omnichannel retailing, and many new vignettes, questions, and cases, so that students can thrive in today’s retailing industry.

  • 1. An Introduction to Retailing
  • 2. Building and Sustaining Relationships in Retailing
  • 3. Strategic Planning in Retailing
  • 4. Retail Institutions by Ownership
  • 5. Retail Institutions by Store-Based Strategy Mix
  • 6. Web, Nonstore-Based, and Other Forms of Nontraditional Retailing
  • 7. Identifying and Understanding Consumers
  • 8. Information Gathering and Processing in Retailing
  • 9. Trading-Area Analysis
  • 10. Site Selection
  • 11. Retail Organization and Human Resource Management
  • 12. Operations Management: Financial Dimensions
  • 13. Operations Management: Operational Dimensions
  • 14. Developing Merchandise Plans
  • 15. Implementing Merchandise Plans
  • 16. Financial Merchandise Management
  • 17. Pricing in Retailing
  • 18. Establishing and Maintaining a Retail Image
  • 19. Promotional Strategy
  • 20. Integrating and Controlling the Retail Strategy
  • Appendix: Careers in Retailing

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