The value of language skills in the workplace

Claire Chettiar
Three business people walking through a hallway smilng

Language skills have become increasingly important in the workplace as the world becomes more globalized and connected. Having the ability to communicate effectively in more than one language is very valuable, and with English being a leading lingua franca for businesses across the world, language skills sit at the heart of business success.

Here we highlight four top reasons why language skills are so valuable in the workplace.

Enhanced communication

Effective communication is the number one soft skill that employers look for, according to LinkedIn. Having strong language skills enables better communication with clients and colleagues, and also helps to work effectively with people from different cultures. It builds solid relationships and reduces frustration where customers or colleagues may otherwise feel that they are not understood or listened to.

Career opportunities

Having different languages on your CV can really help to stand out among other candidates. For some industries it is essential, such as tourism, where it is necessary to serve clients from different countries, and this is also true where companies serve clients in international markets.

Where businesses are increasingly moving to hybrid working practices that can include teams spread across different countries and timezones, it is also becoming more of an expectation and advantage to be able to connect through a central language, such as English.

Furthermore, having English language skills can provide employees with better networking opportunities, in particular through conferences, trade shows and social media platforms such as LinkedIn.

Cultural awareness

Learning a language opens you up to understanding more about other countries and cultures and being able to sensitively apply this in your interactions with others. This is critical in today’s diverse workplaces and is also a central part of the DE&I agenda of many companies. Read more in our post 'Ways language learning can energize your organization’s DE&I strategy'

Personal growth

Learning a new language can be a very enriching experience that enhances personal growth and skills development. Language learning doesn't just impact communication skills; it's also been noted that learning a language helps the brain process and remember information more efficiently[1], as well as developing new cognitive and problem-solving skills.

Learning a new language requires discipline, dedication, and patience, which are qualities that can be applied to other areas of work and life.

To summarise, language skills are highly valuable in the workplace and can open up new career opportunities for employees, as well as adding tangible benefits to businesses. Investing in language skills can increase an employee's value, and this can help them succeed in today's ever-evolving work landscape.

Want to improve business language skills for your organization?

Check out Mondly by Pearson

References

More blogs from Pearson

  • A group of women celebrating with confetti

    The Global Scale of English: A decade of innovation in language education

    By Pearson Languages
    Reading time: 4 minutes

    This month marks 10 years since the launch of the Global Scale of English (GSE) and what a journey it has been. As we celebrate this important milestone, it’s time to reflect on everything that has been achieved over the past decade and to take pride in the work that has contributed to the advancement of language learning, teaching and assessment around the world.  

  • business people in a board room with a graph on the wall behind

    Language proficiency and succession planning: Developing future leaders

    By Berenice Lopez
    Reading time: 7 minutes

    In today’s fast-paced business landscape, proactive succession planning is essential for HR professionals. Preparing the next generation of leaders is a business-critical initiative, to ensure organizational continuity, agility and long-term success.

    Succession planning is often high up on the HR agenda, as it also promotes progression, reduces business disruption, and attracts top talent. There are many components to effective succession planning, including skills development, but one skill that’s often overlooked in this process is communication. One often overlooked yet highly influential component of effective succession planning is language proficiency.

    At Pearson ELL, we believe strongly in the power of language and have designed our succession planning strategy with this in mind. The focus is on creating multilingual leaders who are not only proficient in their respective fields but also have a deep understanding of global culture and market dynamics.

    In this blog post, we explore how communication skills and specifically language proficiency plays a pivotal role in succession planning and the development of future leaders. We’ll also provide actionable insights for HR professionals and managers on integrating language development into their succession strategies. As well as some insights from our very own ELL HR team.

  • Two coworkers discussing some sticky notes on a class window

    Local to global: How English skills unlock a career in leadership

    By Samantha Yates
    Reading time: 4 minutes

    Of the 1.5 billion English speakers in the world, over half learned it as a second or additional language.

    The “language of business”, English has become a foundational skill for anyone looking to work in an international business or at a leadership level, and many English as a Second Language (ESL) speakers find themselves working in English on a daily basis.

    But working in your second or third language comes with a unique set of challenges and opportunities.

    We spoke to five global leaders about the role English has played in their careers, the challenges of being an ESL speaker, and how businesses can create a culture where everyone has a voice.