Contact us - How can we help?

Please pick the best option below to be directed to the right area of the business.

Customer Support

For existing customers who have a problem or query with an existing product.

Example enquiries

  • Onboarding issues
  • Access codes
  • Order queries

Customer Support

Educator sales enquiries

For new customers who work in schools or colleges who would like to be contacted by a sales rep.

Example enquiries

  • What products to buy
  • How to buy products
  • Request a demo

Educator sales enquiries

Corporate sales enquiries

For new customers who work in HR, training or recruitment who would like to be contacted by a sales rep.

Example enquiries

  • Products for recruitment
  • Products for employee development
  • Request a demo

Corporate sales enquiries

Office address

Address: Pearson Japan K.K. 11F KANDA SQUARE, 2-2-1 Kanda-Nishiki-cho, Chiyoda-ku, Tokyo 101-0054

Tel: (+81) 3 4540 0380

Email: elt.jp@pearson.com

Business hours: 9:00-17:30 (except Saturday, Sunday and holidays)