Improving your business English vocabulary for the workplace

Charlotte Guest
Business people sat at a table together, two of them shaking hands.
Reading time: 5 minutes

So, you’re thinking about brushing up on your business English and learning new business vocabulary. In today’s corporate world, having a good handle on basic business terms and business lingo can really set you apart. It’s not just about sounding smart in meetings or crafting the perfect email, though that’s part of it. It’s about feeling more confident and fitting in seamlessly with your colleagues and clients from around the globe. Plus, knowing the right words and phrases can help you navigate tricky situations, negotiate better deals, and make a great impression on customers.

Whether you’re attending business meetings, writing emails, or networking with colleagues, a strong grasp of business English vocabulary can set you apart and open doors to new opportunities.

So, let’s dive in and explore some ways to improve your business English vocabulary.

What business English should you learn?
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Why business English vocabulary is important

Having a broad business English vocabulary is beneficial for several reasons:

  • Professionalism: Using appropriate and precise language showcases your professionalism and competence.
  • Business English expressions: Familiarity with common expressions, including idioms and jargon, is essential for fluency in corporate communication.
  • Clarity: Clear communication helps avoid misunderstandings and ensures your messages are understood.
  • Efficiency: Knowing the right terms can make your communication more concise and to the point.
  • Networking: Engaging in business discussions with the correct vocabulary helps build relationships and expand your professional network.

A good grasp of this is crucial for effective business conversations, helping you make a lasting impression on colleagues and clients.

Key areas to focus on in the business environment

Improving your business English vocabulary involves focusing on several key areas relevant to the workplace:

1. Common business terms

Understanding common business terms is fundamental. These include words and phrases used in meetings, negotiations and general business communication.

Examples of essential business vocabulary

To help you get started, here are some important examples of corporate vocabulary across different categories:

  • Agenda: A list of items to be discussed at a meeting.
  • Benchmark: A standard or point of reference against which things may be compared.
  • Stakeholder: A person with an interest or concern in a business.
  • ROI (Return on Investment): A measure of the profitability of an investment.
  • Balance sheet: A financial document that provides a snapshot of the company's financial status at a specific point in time.
  • Consensus: General agreement among a group of people. Example: "We need to reach a consensus before proceeding with the project."
  • Synergy: The combined effect greater than the sum of individual efforts. Example: "The merger will create synergies that benefit both companies."
  • New business: A business in its first few months or years of trading, often associated with entrepreneurship and potential for significant growth.

These terms are often part of the widely accepted corporate speak, which includes overused words and phrases in professional settings.

2. Industry-specific vocabulary

Different industries have their own jargon and specialized terms. Familiarise yourself with the vocabulary specific to your field. Here are a few examples.

Marketing

  • Conversion rate: The percentage of visitors to a website who take a desired action. Example: "Our new campaign improved the conversion rate significantly."
  • Customer journey: The complete experience a customer goes through when interacting with a company. Example: "Mapping the customer journey helps identify points of improvement."
  • Demographic segmentation: This includes variables such as age, gender, income, education and occupation. Example: "We tailored our marketing strategy to target millennials and Gen Z through social media platforms."

Finance

  • Diversification: Spreading investments to reduce risk. Example: "Diversification of the portfolio can protect against market volatility."
  • Depreciation: The reduction in the value of an asset over time. Example: "We need to account for depreciation when calculating annual profits."
  • Cash flow: The movement of cash in and out of a company. Example: "A positive cash flow is crucial for the financial stability of the business."

Technology

  • Big Data: Large volumes of data that can be analyzed for insights. Example: "Big data analytics can reveal trends that drive business strategy."
  • Blockchain: A digital ledger used for recording transactions securely. Example: "Blockchain technology is revolutionizing supply chain management."
  • Internet of Things (IoT): The interconnection via the internet of computing devices embedded in everyday objects, enabling them to send and receive data. Example: "IoT technology will revolutionize our inventory management systems."

3. Formal and informal language

Understanding when to use formal and informal language is crucial. Formal language is often used in official documents and professional settings, while informal language may be used in casual conversations or internal communications.

Teams need to be on the same page to ensure effective communication and avoid misunderstandings.

Giving feedback:

Formal: "I would appreciate it if you could review the proposal and share your feedback."

Informal: "Please take a look at the proposal and let me know what you think."

Requesting information:

Formal: "Could you kindly provide the sales figures for Q3 by the end of the day?"

Informal: "Can you send me the sales numbers for Q3 by today?"

4. Phrasal verbs

Phrasal verbs are phrases that consist of a verb combined with a preposition or adverb (or both), which creates a meaning different from the original verb on its own. These constructions are widespread in business English and other forms of communication. For example, the verb "bring" combined with the preposition "up" forms "bring up".

Learning these can help you understand and participate in conversations in business contexts more effectively:

  • Bring up: To mention or introduce a topic.
  • Carry out: To perform or complete a task.
  • Turn down: To reject or refuse an offer.
  • Get the ball rolling: To start a meeting or initiate an activity.
  • Fill out: To complete a form or document. Example: "Please fill out the application form and submit it by Monday."
  • Go over: To examine or review something. Example: "Let's go over the quarterly results before the meeting."
  • Put off: To delay or postpone. Example: "We decided to put off the launch date until further notice."

Keep practicing and working on it

Improving your business English vocabulary is a valuable investment in your professional development and helps you navigate the business world with greater ease and proficiency.

By focusing on key areas, employing effective strategies and practicing regularly, you can enhance your communication skills and boost your confidence in the workplace. Remember, consistency is key—make it a habit to learn and use new words and vocabulary daily.

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    Valentine’s Day is a time to share kind words, sweet messages and warm feelings. If you are learning English, this is also a great time to learn new love-related words. Many of these words have interesting histories. Some come from Old English, others arrived from Latin or French. When you know where a word comes from, it can be easier to remember and use it.

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    Core Valentine and love words

    Valentine

    From Latin "Valentinus", based on "valens", meaning “strong” or “healthy.” The day is named after Saint Valentine. A “valentine” can be the card you send or the person you love.

    Love

    One of the oldest English words. In Old English, it was "lufu". It is related to German "Liebe" and Dutch "liefde". It has always meant strong feeling and care.

    Heart

    From Old English "heorte". The heart is a symbol of emotion. The heart shape in art comes from medieval ideas about feeling, not the real organ’s shape.

    Romance

    From Old French "romans". It first meant stories in Romance languages (from Latin). Later, it became linked with love stories and strong feelings.

    Cupid

    From Latin Cupido, meaning “desire.” In Roman myth, Cupid is the god who makes people fall in love with his arrows. Today, he is a friendly symbol on cards.

    Terms of affection and relationships

    Sweetheart

    Made from two old words: "sweet" + "heart". It appeared in Middle English from Old English roots. English often creates new ideas by joining simple words.

    Darling

    From Old English "deorling", meaning “dear little one” or “beloved.” Today, it is a soft, caring way to speak to someone you love.

    Beau

    From French "beau", meaning “handsome.” In English, a beau is a boyfriend or a male admirer, often in an older or formal style. It is pronounced “boh”. Plural: beaux or beaus.

    Fiancé/fiancée

    From French. Traditionally, "fiancé" is male and "fiancée" is female, but many people now use fiancé for anyone engaged to marry. The accent marks show the French origin.

    Paramour

    From Old French "par amour", “through love.” In English, a paramour is a lover, often secret. It shows how words can carry both romance and mystery.

    Dating and romantic behavior

    Date

    In the 19th century, American English started using "date" for a social meeting. The idea comes from marking a day on a calendar. To date means to spend romantic time together.

    Adore

    From Latin "adorare", through French. To adore means to love deeply and to respect. You can adore a person or a song.

    Smitten

    From the verb "smite", Old English smitan, “to strike.” If you are smitten, love has “struck” you. This is a strong, playful way to say you fell in love.

    Flirt

    Probably from a word meaning “to flick” or “to move quickly.” Over time, it came to mean playful romantic behavior. The exact origin is not certain, which makes it an interesting mystery word.

    Tryst

    A Scots word for a fixed meeting or appointment. Today, a tryst is a secret or private romantic meeting. It keeps the feeling of “an agreed time to meet.”

    Serenade

    From Italian "serenata", “an evening song,” from a word meaning “calm, clear.” To serenade is to sing or play music to someone you love, often at night.

    Gifts, beauty and attraction

    Bouquet

    Another French word, meaning “a bunch of flowers.” A bouquet of roses is a classic Valentine’s gift. You can also use a bouquet for birthdays and celebrations.

    Glamour

    From a Scottish form of "grammar". Long ago, grammar also meant learning and sometimes “magic.” Glamour became the word for a special, almost magical beauty or charm.

    Chivalry

    From Old French "chevalerie", related to cheval, “horse.” It first meant the way of knights on horseback. Later, it became the idea of polite, noble behavior, especially toward others in romance.

    Marriage and commitment

    Wedding, bride, and (bride)groom

    Wedding comes from Old English "weddian", “to pledge.” Bride is from Old English bryd. Groom, in bridegroom, was once "guma", an old word for “man.” Over time, it changed to the familiar groom.

    Troth and betrothed

    Troth comes from Old English "treowth", meaning “truth,” “faith,” or “loyal promise.” To “plight one’s troth” means “to promise to marry.” Betrothed means “engaged to marry,” from be- + troth.

    Honeymoon

    "Sweet" + "moon". "Honey" suggests the sweet time after the wedding, and "moon" suggests a month. Long ago, some couples drank honey wine (mead) in the first month of marriage. Today, a honeymoon is the trip after the wedding.

    Now you know some new Valentine’s words and where they come from. Use them to share feelings, write messages, and enjoy the season. Make sure to practice: put each word into a simple sentence and practice saying it aloud. You can also make small flashcards and review them for a few minutes each day.