Why your performance management strategy needs language learning

Samantha Ball
Two business people both looking at a computer screen, gesturing and smiling.

The modern workplace is constantly evolving and undergoing a paradigm shift in performance management. The focus is now on fostering a culture of continuous learning and development, rather than merely holding employees accountable. It is particularly important to prioritize this shift when it comes to enhancing language and communication skills within your team.

It is important to connect performance management with language learning goals, as English skills are highly valued by both employees and businesses.

Performance management strategies and language learning
Play
Privacy and cookies

By watching, you agree Pearson can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Identifying a gap

So, you have identified a lack of English language proficiency within your team, and want to implement a performance management plan for the professional development of your staff. Now let’s look at how you can use your performance management system to effectively address this gap and support employees in their career advancement.

1. Map individual learning goals to business needs

It is important to understand your business's needs and aims before setting language learning goals. You need to determine whether you want to improve skills like technical written English for documents, spoken English for customer service, or prepare your team for a new market.

By aligning individual language learning goals with business priorities, your performance management plan becomes a strategic tool that benefits both employees and the overall business.

Example: Make your customer service more effective by improving the team’s spoken English.

2. Understand employees' language learning needs

To get an idea about your team's current language proficiency and personal preferences, you can conduct surveys and individual interviews. By gathering information about their confidence levels, preferred learning styles, and objectives, you can create a customized language learning plan that motivates them to achieve their goals. This approach ensures that your team members actively participate in shaping their language development. One way to evaluate language proficiency is by using assessments such as Versant tests.

Example: Build your employees’ confidence when doing workplace tasks, such as presenting in English, by expanding their business English vocabulary.

3. Fair performance management

An effective performance management system is crucial for achieving success in any organization. It is essential that managers possess the necessary tools and expertise to provide unbiased appraisals. In the context of language learning, this means ensuring that all employees have equal access to opportunities for developing their Workplace English skills.

A positive and supportive work culture encourages managers to conduct appraisals that contribute to the growth and development of all team members.

Example: Offer Business English skills development to every employee.

4. Regularly monitor progress

Language skills require consistent practice, making continuous feedback essential. Conduct baseline skill assessments using tools like Versant by Pearson and complement them with interactive language learning platforms like Mondly by Pearson. Establish a continuous feedback loop to monitor progress and set realistic goals for employees, using each performance review as an opportunity to review and refine language learning objectives.

Example: Improve your team’s language retention with daily practice in the Mondly by Pearson app.

Workplace language program checklist

Use this checklist to ensure that progress is being measured effectively and that the corporate language program is suited to the business and your employees’ language needs.

  1. Are individual language learning goals aligned with business priorities?
  2. Do managers feel equipped and supported to deliver fair and effective appraisals?
  3. Is suitable and progressive learning technology in place to support the learning process?
  4. Is progress monitored and assessed all year round?

Integrating language learning into your performance management system is a strategic investment. It benefits both your employees' development and the success of your business. By aligning individual goals with business needs, understanding your team's preferences, ensuring fairness in appraisals, and maintaining continuous monitoring, you can create a performance management system. This system addresses language skills gaps and also fosters a culture of perpetual learning and improvement.

Not sure where to start for your organization? Pearson offers language learning solutions for work to help boost your employee's language skills.

Want to learn more? Read the long-form article for more or explore our language learning and assessment tools for businesses.

More blogs from Pearson

  • Teacher and primary school students colouring

    Planning effective ESL lessons for the upcoming year: Tips and ideas for teachers

    By Sam Colley
    Reading time: 4 minutes

    As the new year approaches, it's the perfect time to reflect on our teaching practices and plan engaging, effective lessons for our English as a Second Language (ESL) students. Thoughtfully crafted lesson plans can make a significant difference in the learning outcomes and engagement levels of your students. Whether you're teaching young children, teenagers, or adults, the principles of effective lesson planning remain consistent. Here are some ideas, hints and tips to help you create dynamic and successful ESL lessons for students of all ages.

    Start with clear learning objectives

    Begin each lesson with clear, achievable objectives. What do you want your students to learn by the end of the lesson? Objectives provide a roadmap for both you and your students, ensuring that everyone is focused and aware of the goals. For example, an objective might be "Students will be able to use past tense verbs to describe their weekend activities." Clear objectives provide direction and help you measure student progress.

    Incorporate a variety of activities

    To cater to different learning styles and keep students engaged, incorporate a mix of teaching methods and activities. Here are a few ideas:

    • Listening: Use audio recordings, songs, or podcasts to improve listening skills.
    • Speaking: Organize pair or group discussions, role-plays, or presentations to enhance speaking abilities.
    • Reading: Provide a variety of texts such as articles, short stories, or dialogues.
    • Writing: Assign tasks like journal entries, essays, or creative writing exercises.
    • Homework activities: For something outside of the classroom, a nature walk or a recipe can be used to help learn specific vocabulary.

    Use authentic materials

    Authentic materials—such as newspapers, menus, brochures and videos—expose students to real-world language and contexts. These materials can make lessons more interesting and relevant, helping students see the practical application of their language skills. Even better, they’re everywhere, so easy to find. Here are some more suggestions for how to select and use authentic materials in your English language teaching.

    Integrate technology

    Teachers are already used to leveraging technology to enhance lessons utilizing online resources, language learning apps and interactive platforms to create a dynamic learning environment. Why not take this a step further by using AI to create your own resources. Take a look at our blog on How to make the most of AI in the classroom for some more ideas.
     

  • Teacher sat at a desk smiling at her students

    Goal setting and planning with the GSE for the new year​

    By Leonor Corradi
    Reading time: 4 minutes

    How can teachers use the Global Scale of English (GSE) and AI to help students set and achieve language learning goals for the new year?

    As the new year rolls around, it’s the perfect time for students to set fresh language learning goals. But for teachers, it’s not just about inspiring students—it’s about giving them clear, measurable goals that they can actually achieve. That’s where the GSE, a very powerful tool, comes in. It can help teachers create personalized learning paths based on where students are right now and guide them toward their language goals throughout the year. Let’s dive into how the GSE can work to boost student progress.

    What makes the GSE such a valuable tool?

    The GSE is a precise framework that measures English proficiency with remarkable detail. Each score on the GSE aligns with specific speaking, listening, reading and writing competencies. For instance, a student with a GSE score of 50 might handle everyday conversations comfortably (B1 level), while a score of 75 indicates functioning at a more advanced level (C1).

    What sets the GSE apart is its granularity—it goes beyond general levels of "intermediate" or "advanced," allowing teachers to identify exactly what their students can do at any stage. This level of detail enables teachers to set targeted, skill-specific goals for every learner, ensuring personalized and purposeful progression.

    Assessing where students currently stand

    Before setting goals, it’s important to determine each student’s current standing. The GSE is an excellent tool for this because it provides a detailed breakdown of a student's skills. Teachers can use GSE-aligned assessments to pinpoint strengths and weaknesses, which gives a clearer picture than just knowing if a student is at an “intermediate” or “advanced” level.

    Once you know where students are, you can set a baseline. For instance, if a student’s reading score is 52, you’ll know that they are likely in the B1 range, and you can target specific skills (like improving vocabulary or understanding main ideas) to move them forward.

    Setting realistic, measurable goals

    Now that you know where each student stands, it's time to set some goals. These should be realistic, measurable and achievable based on their current level and the time span involved. The key is to pick goals that will push them to improve without overwhelming them. The GSE has detailed descriptions of what students can do at each level. You can pinpoint specific skills that need attention by looking at these descriptors. We know that large goals can feel intimidating, so break them into smaller, manageable chunks. Here, the GSE is an amazing resource, thanks to its granularity.

    Personalising learning with AI and the GSE

    Using the GSE Learning Objectives (LOs) in conjunction with an LLM (Large Language Model) opens up a world of possibilities for creating focused activities at the right level for each student. Here are some key points on how this combination enhances personalized learning:

    • Individualized content: LLMs can generate targeted prompts and exercises based on the specific GSE LOs relevant to each student's proficiency level. This ensures that learners engage with content that is appropriate and aligned with their language goals.
    • Tailored language practice: By incorporating an LLM into lessons, teachers can provide students with interactive language practice that adapts to their needs. ChatGPT can simulate conversations, allowing students to apply their language skills and receive immediate feedback in a supportive environment.

    By combining the GSE LOs and harnessing the power of an LLM like ChatGPT, teachers can create personalized activities that cater to individual students' language needs, promote active learning, and foster continuous improvement.

    What comes next?

    Setting goals is just the start—tracking progress and adjusting those goals as needed is just as important. Throughout the year, teachers should regularly check in with students to make sure they’re on track. How can we monitor and adjust? Here are some tips.

    Teachers should schedule regular one-on-one sessions with students to review their progress. The GSE can clearly show students their progress.

    If students are achieving their goals faster than expected, adjusting their targets is important to keep them challenged. If they’re struggling, the goals might need to be more achievable, with smaller, more gradual steps.

    Using the GSE can help students set clear, measurable goals and steadily progress throughout the year. By assessing where students are starting, setting specific GSE-based goals, creating personalized learning paths with AI, and continuously tracking progress, teachers can create a more dynamic and effective learning experience for their students. The new year is the perfect opportunity to help students improve their English and achieve their goals—and with these tools, teachers have everything they need to guide students toward success.

  • A teacher leaning over a desk in a classroom talking to her students, some who have their hands up in the air

    Educator wrapped 2024: A year in review for educators

    By Charlotte Guest
    Reading time: 3 minutes

    As the year comes to a close, it’s time to reflect on the highlights, achievements and innovations that shaped education in 2024. For educators everywhere, this has been a year of growth, adaptation and pushing boundaries to empower both students and teachers. Whether you’ve been focused on refining your teaching practices or adopting new educational technologies, there’s plenty to celebrate and learn from this year.

    Here’s a look back at some of the major Pearson Languages educator highlights in 2024.