Understanding and Managing Diversity: Readings, Cases and Exercises, 7th edition

SECTION 1: UNDERSTANDING PERSPECTIVES OF DIVERSITY: AWARENESS, PRIVILEGE, STEREOTYPES, LANGUAGE, CONFLICT, LEADERSHIP, AND LEGAL ISSUES

1. Diversity Awareness Quiz
2. I AM . . .
3. Body Ritual Among the Nacirema
4. Increasing Multicultural Understanding: Uncovering Stereotypes
5. Terminology, Acronyms, and Language: What did you say and what does it mean?
6. Are You Privileged?
7. The Advantage of Privilege
8. The Emotional Connection of Distinguishing Differences and Conflict
9. Systemic Discrimination, Enforcement, and Initiatives
10. Inclusive Leadership: A Leadership Style for a Diverse Workplace
11. Exploring Diversity in Your Organization
12. Doing Diversity: Legal Issues Carol P. Harvey

SECTION 2: UNDERSTANDING THE PRIMARY DIMENSIONS OF DIVERSITY: RACE, COLOR, ETHNICITY, AND NATIONAL ORIGIN

13. Navigating Multicultural Environments
14. Intercultural Communication in Today's Workplace
15. Being an Only: A Field Assignment
16. Race and Color in the 21st Century Workplace
17. Understanding and Creating an Inclusive Workplace for Native Americans
18. Asian Americans in the Workplace
19. Hispanics, Latinos/as, and Latinx in the American Workforce
20. 21st Century Immigration in the US
21. Immigration Interview
22. Jane Elliott: A Class Divided Exercise
23. A View of Cultural Diversity

SECTION 3: UNDERSTANDING THE PRIMARY DIMENSIONS OF DIVERSITY: AGE, GENDER, SEXUAL ORIENTATION, AND INTELLECTUAL AND PHYSICAL DISABILITIES

24. How Old Should You Be to Drive a Bus? Exploring Ageism
25. Ageism in the Workplace
26. Exploring the Gender Gap: What Are the Issues?
27. Women in Professional Sports: Can the Inequity Be Fixed?
28. The Vertigo of Masculinity: Toward a Gender Democracy & Democratic Manhood
29. Allying with and Empowering the LGBTQ+ Community in the Workplace
30. Is This Sexual Harassment?
31. Understanding Neurodiversity: Building a More Inclusive Workplace
32. Letter From a Neurodivergent Employee
33. Accessibility for Everyday and Beyond Christian Williams

SECTION 4: UNDERSTANDING THE SECONDARY DIMENSIONS OF DIVERSITY: SOCIAL CLASS, RELIGION, AND MILITARY SERVICE

34. Does Social Class Make a Difference?
35. Social Class Diversity
36. Religion as a Part of US Work Life
37. Understanding and Including Military-connected Employees
38. Still Fighting for Equal Opportunity: Women's Changing Roles in the US Military
39. Evolving Work-Life Balance Issues
40. Social Class Exercise

SECTION 5: CURRENT ISSUES IN DIVERSITY

41. The Ethics of Workplace Diversity
42. Marketing in the US Economy: Does Diversity Sell Products and Services?
43. Can't Weight to See How You Look in that Outfit! Body Image and Appearance in the US Workplace
44. One Workplace Bully is One Too Many: The Four Faces of Bullying
45. Doing Diversity: Current Issues
46. Exercise: How Well Does a Website Communicate DEI?

SECTION 6: CASES

THE HISTORICAL CONTEXT OF WORKPLACE DIVERSITY THE EARLY YEARS

47. The Coca-Cola Company: Then and Now
48. The Cracker Barrel Restaurants
49. The Culture of the US Air Force and Its Impact on a Mobile Training Team Case
50. Chick-Fil-A, The Media, and The Continuing Story

THE VALUING DIVERSITY ERA

51. When Women do Lead: Gender Bias and Bullying in the 21st Century
52. The Six Sigma Case: Promotion at The Western Company

THE THIRD ERA DIVERSITY, EQUITY, & INCLUSION

53. The Path to Inclusion: The Business Case for Diversity at Ocean Spray
54. The Pitney Bowes Case: A Legacy of Diversity and Inclusion Management Doing the Right Thing, the Right Way

THE NEXT ERA - DIVERSITY, EQUITY, INCLUSION, BELONGING

55. Immigrant Case Study: St Claire Medical Center
56. An Immigrant Case at JoyTech
57. Building Diversity, Equity, and Inclusion: The Docents and The Art Institute of Chicago
58. Black Women's Wealth Alliance: Creating Pathways to Prosperity and Agency
59. Wellesley College and the Admission Policy Case
60. Caring for Others: Work-Life Balance
61. A Case Study: Enrique Pablo
62. "I Just Didn't Know What to Do”: Helping Bystanders' Respond to Bullying Of LGBTQ+ Employees
63. The Association of Zoos and Aquariums San Antonio Zoo: A Model for Diversity, Equity, and Inclusion

SECTION 7: CAPSTONE EXPERIENCES AND INTEGRATIVE QUESTIONS

64. Creating a Case to Better Understand and Manage Diversity
65. Video Presentation: This I Believe…
66. Evaluating Diversity Management: Conducting a Diversity Audit
67. Cultural Appropriation vs. Cultural Appreciation: Designing a Policy and Procedures Plan
68. Service-Learning Project
69. Employee Resource Group Infographic
70. Going to the Movies
71. Assessing Group Diversity Process and Conflict Resolution for Team Projects
72. Integrative Questions