Published by Pearson (August 25, 2014) © 2015
Incorporates Direct and Indirect Practice Interventions - This title describes more than 100 techniques and guidelines that social workers use when servicing clients. Students will learn how these techniques are used to provided both direct and indirect services during the five phases of the planned change process: intake and engagement, data collections and assessment, planning and contracting, intervention and monitoring, and termination and evaluation.
Divides Pedagogy into Five Parts - The book is broken into several parts to help students better understand the connections between social work theory and practice.
Parts I - II provide a synthesis of prerequisite knowledge, values, and competencies for effective social work practice.
Parts III - V contain 154 clear and readable descriptions of practice techniques presented in a handbook format for convenient accessibility of information. Each item (technique or guideline) includes discussion of the practice tool and, when appropriate, useful illustrations of its application.
Sensitizes Readers to Special Issues - Chapter 15 describes approaches specifically tailored for social workers serving 23 different client populations or specific issues. Another 12 guidelines are described for strengthening and sustaining one’s successful social work practice. This helps sensitize students and new workers to special issues and situations they may encounter.
NEW TO THIS EDITION
Please note that the “*” symbol denotes new techniques discussed in the eText version
Chapter 2
Chapter 6
Chapter 8
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Chapter 13
Chapter 14
Chapter 15
Chapter 16
In this Section:
I) Brief Table of Contents
II) Detailed Table of Contents
I) Brief Table of Contents
PART I - SOCIAL WORK AND THE SOCIAL WORKER
Chapter 1. The Domain of the Social Work Profession
Chapter 2. Merging Person with Profession
Chapter 3. Merging The Person’s Art With The Profession’s Science
PART II - THE BUILDING BLOCKS OF SOCIAL WORK PRACTICE
Chapter 4. The Roles And Functions Of Social Workers
Chapter 5. Guiding Principles For Social Workers
Chapter 6. Practice Frameworks For Social Work
Chapter 7. Using Evidence In The Change Process
PART III Techniques Common to All Social Work Practice
Chapter 8. Basic Communication And Helping Skills
Chapter 9. Basic Skills For Agency Practice
PART IV - TECHNIQUES AND GUIDELINES FOR PHASES OF THE PLANNED CHANGE PROCESS
Chapter 10. Intake And Engagement
Chapter 11. Data Collection And Assessment
Chapter 12. Planning And Contracting
Chapter 13. Intervention And Monitoring
Chapter 14. Evaluation And Termination
PART V - Specialized Techniques and Guidelines for Social Work Practice
Chapter 15. Guidelines For Working With Vulnerable Client Groups
Chapter 16. Techniques For Sustaining Social Work Practice
II) Detailed Table of Contents
PART I - SOCIAL WORK AND THE SOCIAL WORKER
Chapter 1. The Domain of the Social Work Profession
The Social Work Domain
An Overview of Social Work Practice
Chapter 2. Merging Person with Profession
Selecting Social Work as a Career
Establishing Oneself as a Social Worker
The Interplay of One’s Personal and Professional Lives
A Self-Care Program for the Social Worker
Having Fun in Social Work
Chapter 3. Merging The Person’s Art With The Profession’s Science
The Social Worker as Artist
The Social Worker as Scientist
PART II - THE BUILDING BLOCKS OF SOCIAL WORK PRACTICE
Chapter 4. The Roles And Functions Of Social Workers
Identifying Professional Roles
Chapter 5. Guiding Principles For Social Workers
Principles That Focus on the Social Worker
Principles That Guide Practice Activities
Chapter 6. Practice Frameworks For Social Work
Requirements of a Practice Framework
Guidelines for Selecting a Practice Framework
Selected Practice Frameworks
Chapter 7. Using Evidence In The Change Process
Conducting Evidence-Based Practice
Critical Thinking When Making Practice Decisions
Guiding the Planned Change Process
The Context of Planned Change
Identifying the Actors in Planned Change
Phases of the Planned Change Process
Conclusion
Selected Bibliography
PART III Techniques Common to All Social Work Practice
Chapter 8. Basic Communication And Helping Skills
8.1 Creating an Effective Helping Relationship
8.2 Verbal Communication Skills
8.3 Nonverbal Communication Skills
8.4 Helping Skills
8.5 Enhancing Client Motivation
8.6 Understanding Emotions and Feelings
8.7 Responding to Defensive Communication
8.8 Applying Cultural Competence to Helping
Chapter 9. Basic Skills For Agency Practice
9.1 Written Reports and Correspondence
9.2 Effective Telephone Communication
9.3 Using Information Technology
9.4 Client Records and Documentation
9.5 Dealing with Ethical Issues
9.6 Managing Time and Workload
9.7 Elements of Professional Behavior
PART IV - TECHNIQUES AND GUIDELINES FOR PHASES OF THE PLANNED CHANGE PROCESS
Chapter 10. Intake And Engagement
Section A Techniques and Guidelines for Direct Practice
10.1 Making the First Telephone Contact
10.2 Conducting the First Face-to-Face Meeting
10.3 Clarifying the Client’s Problem, Concern, or Request
10.4 Making a Referral
10.5 Obtaining, Protecting, and Releasing Client Information
10.6 Conducting an In-Home Interview
10.7 Engaging the Mandated Client
10.8 Responding to the Manipulative Client
10.9 Increasing Personal Safety in Dangerous Situations
10.10 Clarifying Roles and Responsibilities
10.11 Addressing Power Differentials with Clients
Section B Techniques and Guidelines for Indirect Practice
10.12 Orienting Yourself to Your Agency
10.13 Selecting and Orienting New Staff and Volunteers
10.14 Orienting Yourself to Your Community
Chapter 11. Data Collection And Assessment
Section A Techniques and Guidelines for Direct Practice
11.1 Assessing a Client's Social Functioning
11.2 The Meaning of Work in Social Functioning
11.3 The Social Assessment Report
11.4 Mapping Client Conditions
11.5 Expanding a Client’s Vision of Changes That Are Possible
11.6 Identifying Client Strengths
11.7 Assessing a Client’s Social Support
11.8 Assessing a Client’s Coping Strategies and Ego Defenses
11.9 Assessing a Client’s Role Performance
11.10 Assessing a Client’s Self-Concept
11.11 Assessing a Client’s Needed Level of Care
11.12 Using Questionnaires, Checklists, and Vignettes
11.13 Identifying Developmental Delays in Young Children
11.14 Assessing a Client’s Mental Status
11.15 Using the DSM and PIE Assessment Tools
11.16 Assessing a Child’s Need for Protection
11.17 Mandated Reporting of Abuse and Neglect
11.18 Referral for Psychological Testing
11.19 Assessing Family Functioning
11.20 Understanding the Family Life Cycle
11.21 Assessing Small-Group Functioning
11.22 Accessing Evidence-Based Information
Section B Techniques and Guidelines for Indirect Practice
11.23 Assessing Agency Structure
11.24 Assessing Human Services Needs
11.25 Community Decision-Making Analysis
11.26 Analyzing Social Policy Implications
11.27 Conducting a Community Assets Assessment
Chapter 12. Planning And Contracting
Section A Techniques and Guidelines for Direct Practice
12.1 Selecting Target Problems and Goals
12.2 The Problem Search
12.3 The Client Needs List
12.4 Formulating Intervention Objectives
12.5 Written Service Contracts
12.6 Making Use of Informal Resources
12.7 Family Group Conferencing
12.8 The Small Group as a Resource
Section B Techniques and Guidelines for Indirect Practice
12.9 Establishing and Changing Organizations
12.10 Agency Planning Processes
12.11 Selecting Change Issues for Advocacy
12.12 Project Planning and Evaluation
12.13 Planning a Primary Prevention Program
12.14 Participatory Action Planning
Chapter 13. Intervention And Monitoring
Section A Techniques and Guidelines for Direct Practice
13.1 Preparing for an Interview
13.2 Information, Advice, and Persuasion
13.3 Reinforcement and Related Behavioral Techniques
13.4 Behavioral Rehearsal
13.5 Behavioral Contracting
13.6 Role Reversal
13.7 Managing Self-Talk
13.8 Building Self-Esteem
13.9 Confrontation and Challenge
13.10 Reframing
13.11 Helping Clients Make Difficult Decisions
13.12 Helping Clients with Harmful Habits
13.13 Helping Clients with Financial Problems
13.14 Helping Clients in Crisis
13.15 Homework Assignments
13.16 The Feelings List
13.17 Client Advocacy
13.18 Client Empowerment
13.19 Resolving Conflict through Counseling and Mediation
13.20 Providing Support for Caregivers
13.21 Indirect Discussion of Self in Small Groups
13.22 Programming in Group Work
Section B Techniques and Guidelines for Indirect Practice
13.23 Working with a Governing or Advisory Board
13.24 Conducting Effective Staff Meetings
13.25 Building Interprofessional Teamwork and Cooperation
13.26 Leading Small-Group Meetings
13.27 The RISK Technique
13.28 The Nominal Group Technique (NGT)
13.29 Chairing a Formal Committee
13.30 Problem Solving by a Large Group
13.31 Brainstorming
13.32 Class Advocacy
13.33 Teaching and Training
13.34 Preparing a Budget
13.35 Marketing and Fund-Raising for Human Services
13.36 Developing Grant Applications
13.37 Organizing Neighborhoods and Communities
13.38 Influencing Legislators and Other Decision Makers
Chapter 14. Evaluation And Termination
Section A Techniques and Guidelines for Direct Practice
14.1 Measuring Change with Frequency Counts
14.2 Measuring Change with Individualized Rating Scales
14.3 Measuring Change with Standardized Rating Scales
14.4 The Service Plan Outcome Checklist (SPOC)
14.5 Task Achievement Scaling (TAS)
14.6 Goal Attainment Scaling (GAS)
14.7 Single-Subject Designs (SSDs)
14.8 Termination of Service
Section B Techniques and Guidelines for Indirect Practice
14.9 Program Evaluation
14.10 The Client Satisfaction Questionnaire (CSQ)
14.11 Agency Evaluation
PART V - Specialized Techniques and Guidelines for Social Work Practice
Chapter 15. Guidelines For Working With Vulnerable Client Groups
15.1 The Client Experiencing Poverty
15.2 The Client Who Is a Child
15.3 The Client Who Is an Adolescent
15.4 The Client Who Is a Parent or Grandparent
15.5 The Client Who Is an Older Person
15.6 The Client Who Is Experiencing Domestic Violence
15.7 The Client Who Is at Risk of Suicide
15.8 The Client with an Intellectual Disability
15.9 The Client with Brain Injury
15.10 The Client with a Serious Physical Disability
15.11 The Client Who Is Chemically Dependent
15.12 The Client with Serious Mental Illness
15.13 The Client with a Personality Disorder
15.14 The Client on Psychotropic Medication
15.15 The Client Who Is Gay, Lesbian, Bisexual, or Transgender
15.16 The Client with an Eating Disorder
15.17 The Client Experiencing Grief or Loss
15.18 The Client with Concerns Related to Spirituality and Religion
15.19 The Client Who Is Impacted by the Criminal Justice System
15.20 The Client or Family Affected by War
15.21 The Client or Family Experiencing an Adoption
15.22 The Client Who Is an Immigrant or Refugee
15.23 The Client or Community Experiencing an Emergency or Disaster
Chapter 16. Techniques For Sustaining Social Work Practice
16.1 Getting a Social Work Job
16.2 Preparing for Social Work Competency Exams
16.3 Developing Self-Awareness
16.4 Avoiding Compassion Fatigue and Stress Management
16.5 Dealing with Sexual Misconduct
16.6 Avoiding Malpractice Suits
16.7 Testifying in Court
16.8 Providing and Receiving Supervision
16.9 Building and Maintaining Mentoring Relationships
16.10 Consuming and Contributing to Social Work Knowledge
16.11 Improving the Social Work Image
16.12 Becoming a Leader
Brad Sheafor is Professor Emeritus of Social Work at Colorado State University where he taught a wide variety of courses in both the BSW and MSW programs. He also served in administrative positions including Director of the social work program, Associate Dean for Research and Interim Dean of the umbrella college that includes social work, Associate Director of the Human Factors Research Laboratory, and Co-Director of the Family and Youth Institute. Dr. Sheafor received Colorado State University’s Distinguished Service Award and the University Alumni Association’s Distinguished Faculty Award.
Charles Horejsi is currently Professor Emeritus at the University of Montana having served that university for a number of years as a faculty member teaching primarily child welfare and social work practice courses, as well as being involved with the Department of Social Work’s field instruction program. licensed clinical social worker, Dr. Horejsi had practice experience in marriage and family counseling, child welfare, and juvenile probation. He conducted agency staff training in more than a dozen states and received the Montana NASW’s “Social Worker of the Year” award recognizing his many contributions to strengthening the quality of social work in that state.
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