Quality, 6th edition

Published by Pearson (July 14, 2021) © 2018

  • Donna C. S. Summers University of Dayton
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due today
Buy nowOpens in a new tab

In this eTextbook — More ways to learn

  • More flexible. Start learning right away, on any device.
  • More supportive. Get AI explanations and practice questions (select titles).
  • More interactive. Bring learning to life with audio, videos, and diagrams.
  • More memorable. Make concepts stick with highlights, search, notes, and flashcards.
  • More understandable. Translate text into 100+ languages with one tap.
$54.96
monthly payments or
pay undefined one-time
Instant access

In this eTextbook — More ways to learn

  • More flexible. Start learning right away, on any device.
  • More supportive. Get AI explanations and practice questions (select titles).
  • More interactive. Bring learning to life with audio, videos, and diagrams.
  • More memorable. Make concepts stick with highlights, search, notes, and flashcards.
  • More understandable. Translate text into 100+ languages with one tap.

Table of contents

1. Quality Basics
2. Quality Advocates
3. Quality Systems: ISO 9000, Supplier Certification Requirements, the Malcolm Baldrige National Quality Award, Six Sigma
4. Quality Improvement: Problem Solving
5. Statistics
6. Variable Control Charts
7. Process Capability
8. Other Variable Control Charts
9. Probability
10. Quality Control Charts for Attributes
11. Reliability
12. Advanced Topics in Quality
13. Quality Costs
14. Product Liability
15. Benchmarking and Auditing

Author bios

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