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Operations Management: Sustainability and Supply Chain Management, 13th edition

Published by Pearson (September 15, 2020) © 2020

  • Jay Heizer Texas Lutheran University
  • Barry Render Graduate School of Business, Rollins College
  • Chuck Munson Carson College of Business, Washington State University

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ISBN-13: 9780135662083
Operations Management: Sustainability and Supply Chain Management
Published 2020

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ISBN-13: 9780135173626
Operations Management: Sustainability and Supply Chain Management
Published 2019

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ISBN-13: 9780135225912
MyLab Operations Management with Pearson eText for Operations Management: Sustainability and Supply Chain Management
Published 2019

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Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner. It also offers the largest, most diverse collection of issues on the market.

Updated problems found in the 13th Edition contain ample support in the book's solved-problems and worked examples. Together, these help you better understand concepts important to today's OM professionals.

PART I: INTRODUCTION TO OPERATIONS MANAGEMENT

  1. Operations and Productivity
  2. Operations Strategy in a Global Environment
  3. Project Management
  4. Forecasting

PART II: DESIGNING OPERATIONS

  1. Design of Goods and Services
    • Supplement 5: Sustainability in the Supply Chain
  2. Managing Quality
    • Supplement 6: Statistical Process Control
  3. Process Strategies
    • Supplement 7: Capacity and Constraint Management
  4. Location Strategies
  5. Layout Strategies
  6. Human Resources, Job Design, and Work Measurement

PART III: MANAGING OPERATIONS

  1. Supply Chain Management
    • Supplement 11: Supply Chain Management Analytics
  2. Inventory Management
  3. Aggregate Planning and S&OP
  4. Material Requirements Planning (MRP) and ERP
  5. Short-Term Scheduling
  6. Lean Operations
  7. Maintenance and Reliability

PART IV: BUSINESS ANALYTICS MODULES

  • Module A: Decision-Making Tools
  • Module B: Linear Programming
  • Module C: Transportation Models
  • Module D: Waiting-Line Models
  • Module E: Learning Curves
  • Module F: Simulation
  • Module G: Applying Analytics to Big Data in Operations Management

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