Operations Management: Processes and Supply Chains, 13th edition

Published by Pearson (September 8, 2021) © 2022

  • Lee J. Krajewski University of Notre Dame
  • Manoj K Malhotra Case Western Reserve University

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ISBN-13: 9780136860631 (2021 update)
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Operations Management: Processes and Supply Chains offers a comprehensive framework for addressing operational process and supply chain issues, in an easy-to-understand format. Using a systemized approach, the text focuses on real-life practices and issues of current interest. It also provides you with ample opportunities to experience the role of a manager through hands-on problems, cases and exercises.

These resources along with other examples and videos in the 13th Edition show you how businesses can respond when faced with an unexpected disaster, such as the COVID-19 coronavirus. With this, you'll be better prepared in your role as an operations professional.

  1. Using Operations to Create Value
    • Supplement A: Decision Making

PART 1: MANAGING PROCESSES

  1. Process Strategy and Analysis
  2. Quality and Performance
  3. Lean Systems
  4. Capacity Planning
    • Supplement B: Waiting Lines
  5. Constraint Management
  6. Project Management

PART 2: MANAGING CUSTOMER DEMAND

  1. Forecasting
  2. Inventory Management
    • Supplement C: Special Inventory Models
  3. Operations Planning and Scheduling
    • Supplement D: Linear Programming
  4. Resource Planning

PART 3: MANAGING SUPPLY CHAINS

  1. Supply Chain Design
  2. Supply Chain Logistic Networks
  3. Supply Chain Integration
  4. Supply Chain Sustainability

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