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Learning Team Skills, 2nd edition

Published by Pearson (February 12, 2010) © 2011

  • Arthur H. Bell
  • Dayle M. Smith University of San Francisco

eTextbook

$59.99

$42.66

  • "Your Turn" exercises scattered throughout the text give the reader a chance to insert his or her own reactions, opinions, and examples in the text.
  • "Insight" feature boxes highlight key ideas as students read through the body of the text and offer readers engaging, high-interest materials.
  • End of chapter summaries reiterate key chapter points, helping students to retain information, organize their learning, and study for exams.
  • NEW - variety of new instruments that measure team effectiveness located throughout the text allows readers to make empirical judgments about the actual teams he or she has served on or led in the past.
  • NEW - Best practices for virtual teams covered in Chapter 4 guide readers on how to maximize the value of teams separated by distance, culture, and time zones.
  • NEW - New discussion of team member motivation and an instrument for measuring team motivation in Chapter 2 and 5 allow readers to evaluate the willingness of team members to carry through with team assignments.
  • NEW - Added material on cultural considerations when building a strong team helps readers grasp and apply insights for forming teams that mix a number of different cultures – as has become more common in today's global corporate world.
  • NEW - A thorough analysis of Millennial workers as team members and leaders in Chapter 10helps the reader identify and make provisions for the distinct work habits of the newest generation of employees.
  • NEW - A list of online resources involving building and managing teams allow readers to continue honing their team skills outside of the classroom.

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      Chapter 1         Why Teams?

                              Teams and Buy-In

                              Teams and Censorship, Pro and Con

                              Teams and Cross-Training

                              Teams and Follow-Up Responsibilities

                              Teams and the Social Aspect of Enterprise

       

      Chapter 2         Assessing Your Team Experience and Insights

       

       

      Chapter 3         Building a Balanced Team

                              The Importance of Balance

                              Causes of Team Imbalance

                              How and When to Plan for Balance

                              The Limits of Personality Tests

                              Making the Most of Gender Balance

                              Characteristics of Men’s and Women’s Communication Habits

       

      Chapter 4         Becoming a Team Member and a Team Leader

                              How to Know If Your Organization Needs Teams

                              Putting Together Your Case for a Team

                              A Sample Communication to Management Regarding Team Formation

                              Preparing for Team Membership

                              Preparing to Lead a Team

                              Activities for the First Team Meeting

                              Writing an Informal Agenda for Team Meetings

                              Taking Notes or Minutes for Team Meetings

                              Keeping the Team Informed Between Meetings

                              Virtual Teams

       

      Chapter 5         Observing Team Leadership Skills at Work

                              Welcome to the New Employee Orientation Team

                              The Meeting Begins

       

      Chapter 6         Observing Team Member Skills at Work

                              Welcome Back to the New Employee Orientation Team

                              The Meeting Begins Again

       

      Chapter 7         Understanding and Resolving Team Problems

                              A Case History of a Troubled Team

                              Teaching People How to Be Team Members

                              Five Common Team Problems and Tools for Repair and Prevention

                              How People Indicate That a Team Is in Trouble

                              A Lighter Look at the Challenge of Managing a Team

       

      Chapter 8         Motivating Team Members and Leaders

                              Eight Motivators for Productive Teams

       

      Chapter 9         Completing Collaborative Projects Through Teamwork

                              Why Teams Often Have Trouble with Collaborative Projects

                              Why Collaborative Projects Are Good for Teams and Good for Business

                              Steps in the Collaborative Process for Documents and Presentations

                              Guidelines for the Team Leader of a Collaborative Project

       

      Chapter 10       Developing Intercultural Teams

                              Shared Information Without a Shared Culture

                              What’s at Stake in Understanding Cultural Differences

                              Grasping the Deeper Aspects of Cultural Difference

                              Communication in the Intercultural Team Meeting

       

      Arthur H. Bell is Executive Director of MBA Programs and Professor of Management Communication in the School of Business and Professional Studies at the University of San Francisco.  He holds his Ph.D. from Harvard University and is the author of 51 books on management, communication, language, and literature topics.  Art is an avid cyclist and a jazz pianist in his spare time.  Together, books by Bell and Smith have been translated into 16 languages.

      Dayle M. Smith is Director of the Honors Program and Professor of Management in the school of Business and Professional Studies at the University of San Francisco.  She has written 12 books on a variety of management topics, ranging from employee motivation to the challenges for women in the workplace to leadership development.  Dayle is a club tennis player and an active community leader.

      We encourage you to visit this Blog at www.learningteamskills2epearson.blogspot.com.  The authors will be answering student and faculty questions here as well as adding interesting articles and other pieces on team skills.

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