Leading Holistic Improvement with Lean Six Sigma 2.0, 2nd edition

Published by Pearson FT Press (May 30, 2018) © 2018

  • Ron D. Snee
  • Roger Hoerl

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Leading Holistic Improvement with Lean Six Sigma 2.0 distills all that’s been learned about Six Sigma over the past three decades, helping readers build and execute on modern holistic strategies to radically improve processes and performance. It’s the definitive modern guide to Lean Six Sigma for executives, champions, Black Belts, Green Belts, and every stakeholder concerned with performance improvement. In addition, it notes the limitations of Lean Six Sigma and explains how to broaden deployments to true holistic improvement, integrating multiple improvement methodologies.
Renowned experts Ronald Snee and Roger Hoerl help readers launch or accelerate comprehensive “Lean Six Sigma 2.0” initiatives, integrating modern techniques to improve customer satisfaction, employee engagement, growth, and profitability across your organization. They introduce important recent advances in Lean Six Sigma theory and practice, and offer new case studies illuminating opportunities for holistic improvement. With an ideal mix of fundamental concepts and real-world case studies, the authors help readers broaden their portfolio of improvement methodologies, integrating systems for process management, control, and risk management.
  • How to initially deploy a Lean Six Sigma plan that reflects your unique organization, and key lessons learned from the world's best implementations to date.
  • How to avoid the common pitfalls that cause so many organizations to struggle with improvement initiatives.
  • Every facet of Lean Six Sigma leadership including: strategy, goal setting, metrics, training, roles/responsibilities, processes, reporting, rewards, and ongoing management review.
  • How to evolve a Lean Six Sigma deployment to true Holistic Improvement, the next level of improvement involving the whole organization and utilizing a diverse array of improvement methodologies, including Big Data analytics.
  • How to use a focus on improvement as a leadership development tool.

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  • Chapter 1  A New Paradigm Is Needed
  • Chapter 2  What Is Holistic Improvement?
  • Chapter 3  Key Methodologies in a Holistic Improvement System
  • Chapter 4  Case Studies in Holistic Improvement   
  • Chapter 5  How to Successfully Implement Lean Six Sigma 2.0
  • Chapter 6  Launching the Initiative 
  • Chapter 7  Managing the Effort   
  • Chapter 8  Sustaining Momentum and Growing 
  • Chapter 9  The Way We Work  
  • Chapter 10  Final Thoughts for Leaders
  • Appendix A  Ensuring Project and Initiative Success    
  • Appendix B  Glossary
  • Appendix C  Acronyms 
  • Index
Ronald Snee, PhD, Founder and President of Snee Associates, LLC, has 25+ years of experience in process improvement, strategic planning, quality, management, training system design and delivery, and statistics. Prior to this role, he was employed by the DuPont Company for 24 years in a variety of assignments.
Roger Hoerl, PhD, Associate Professor of Statistics at Union College, formerly led the Applied Statistics Laboratory at GE Global Research. Co-authors of several books, Snee and Hoerl are each recipients of one of the American Society for Quality’s highest honors, the Shewhart Medal.

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