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Introduction to Operations and Supply Chain Management, 5th edition

Published by Pearson (August 1, 2021) © 2019

  • Cecil B. Bozarth North Carolina State University
  • Robert B. Handfield North Carolina State University
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Introduction to Operations and Supply Chain Management is a unified, comprehensive introduction to both operations and supply chain management. The text remains engaging and brief while integrating all of the major concepts of both subjects in one cohesive source.

The 5th Edition contains updated content and thorough coverage of analytical tools and techniques that you'll apply to your career. It explores these topics in an interesting and relatable manner, providing you with real-world examples and easy-to-understand material.

PART I: CREATING VALUE THROUGH OPERATIONS AND SUPPLY CHAINS

  1. Introduction to Operations and Supply Chain Management
  2. Operations and Supply Chain Strategies

PART II: ESTABLISHING THE OPERATIONS ENVIRONMENT

  1. Process Choice and Layout Decisions in Manufacturing and Services
  2. Business Processes
  3. Managing Quality
  4. Managing Capacity

PART III: ESTABLISHING SUPPLY CHAIN LINKAGES

  1. Supply Management
  2. Logistics

PART IV: PLANNING AND CONTROLLING OPERATIONS AND SUPPLY CHAINS

  1. Forecasting
  2. Sales and Operations Planning (Aggregate Planning)
  3. Managing Inventory throughout the Supply Chain
  4. Managing Production across the Supply Chain
  5. JIT / Lean Production

PART V: PROJECT MANAGEMENT AND PRODUCT/SERVICE DEVELOPMENT

  1. Managing Projects
  2. Developing Products and Services

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