Introduction to Hospitality, 8th edition

Published by Pearson (July 14, 2021) © 2020

  • John R. Walker University of South Florida
  • Josielyn T. Walker

eTextbook on Pearson+

ISBN-13: 9780137496020 (2021 update)
per month
Pay monthly or
pay undefined one-time
Buy nowOpens in a new tab
Instant access

eTextbook rental includes

  • Instant access to eTextbook
  • Search, highlight, and notes
  • Create flashcards
Products list
$101.32

Price Reduced From: $126.65

Details

  • Loose-leaf, 3-hole-punched pages
Products list
$99.99
Buy accessOpens in a new tab
14 day temporary access available

Access details

  • Instant access once purchased
  • Anytime, anywhere learning via mobile app
  • Register via course invite or LMS link (Blackboard™, Canvas™, Moodle or D2L®)

Features

  • All-in-one digital learning platform
  • Integrated videos and rich multimedia
  • Immediate feedback on tests and quizzes
  • Highlighting, notetaking and study tips
  • App syncs progress across devices

Introduction to Hospitality is an engaging introduction to hospitality, for tomorrow's managers. It's a lively, comprehensive survey of the world's largest industry: hospitality. You'll explore the vibrant inner workings of each hospitality segment, including lodging, restaurants, tourism, recreation, attractions, clubs and gaming.

The 8th Edition is updated with current issues shaping hospitality, as well as new case studies and updated interviews with hospitality professionals. A Technology Spotlights features examines technological processes, systems and products used in hospitality. Corporate profiles showcase the practices, growth and scope of leading organizations. With application activities throughout, you can check and apply your knowledge as you go.

PART 1: INTRODUCING HOSPITALITY AND LODGING
1. Introducing Hospitality
2. The Hotel Business
3. Rooms Division
4. Hotel Food and Beverage

PART 2: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
5. Beverages
6. The Restaurant Business
7. Restaurant Management
8. Managed Services

PART 3: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING
9. Tourism
10. Recreation, Attractions, and Clubs
11. Gaming Entertainment

PART 4: ASSEMBLIES, EVENTS, AND ATTRACTIONS
12. Meetings, Conventions, and Expositions
13. Special Events

PART 5: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
14. Leadership and Management
15. Planning
16. Organizing
17. Communication and Decision Making
18. Control

This publication contains markup to enable structural navigation and compatibility with assistive technologies. Images in the publication are fully described. The publication supports text reflow, is screen-reader friendly, and contains no content hazards known to cause adverse physical reactions.

Need help? Get in touch