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International Management: Managing Across Borders and Cultures, Text and Cases, 10th edition

Published by Pearson (November 11, 2020) © 2021

  • Helen Deresky Professor Emerita, State University of New York-Plattsburgh
  • Stewart R. Miller Durham University (UK)

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For IB, and international and general management courses.

Management around the world: business strategies and interpersonal skills

Companies that operate overseas conduct business across a multitude of different cultures, languages and traditions, not to mention economic, political and technological landscapes. International Management: Managing Across Borders and Cultures explores these challenges and explains how managers can adapt their leadership, strategies and operations to thrive in these evolving global environments.

The 10th Edition examines the latest and effective strategic, interpersonal and organizational skills, preparing readers for a career in global management.

Hallmark features of this title

Real research and coverage of global developments

  • Material on important issues helps educate students and engage them in international business. This includes global strategic positioning, entry strategies and alliances, effective cross-cultural understanding and management, and developing and retaining an effective global management team.
  • Examples using companies from around the world provide students with clarity and currency by reflecting recent events.

Hands-on learning

  • Part-Ending Cases help students analyze and make decisions in complex situations experienced by real companies.
  • Chapter-Ending Cases have students apply the chapter's concepts to a specific situation.
  • Interactive Cases challenge students by covering a range of topics from the entire text.

New and updated features of this title

Student-focused features

  • NEW and UPDATED: Under the Lens boxes give readers an in-depth look at important aspects of subjects covered in the chapter.
  • REVISED and UPDATED: Comparative Management in Focus sections provide in-depth comparative applications of chapter topics in a broad range of specific countries or regions.
  • NEW and UPDATED: Management in Action boxes show students real-life management procedures, practices and guidelines in play in the workforce.

PART 1: THE GLOBAL MANAGER'S ENVIRONMENT
1. Assessing the Environment: Political, Economic, Legal, Technological
2. Managing Interdependence: Social Responsibility, Ethics, Sustainability

Comprehensive Cases
Case 1: Eliminating Modern Slavery From Supply Chains: Can Nestle Lead the Way? (Africa/prize winning)
Case 2: Enrich Not Exploit: Can the New CSR Strategy Help The Body Shop Regain Its Glory? (Global)

PART 2: THE CULTURAL CONTEXT OF GLOBAL MANAGEMENT
3. Understanding the Role of Culture
4. Communicating Across Cultures
5. Cross-Cultural Negotiation and Decision Making

Comprehensive Cases
Case 3: Cross-Cultural Challenges for a Singaporean Expatriate in Zurich (Singapore/Switzerland)
Case 4: Anju Pathak Returns to India (India) 

PART 3: FORMULATING AND IMPLEMENTING STRATEGY FOR INTERNATIONAL AND GLOBAL OPERATIONS
6. Formulating Strategy
7. Implementing Strategy: Strategic Alliances, Small Businesses, Emerging Economy Firms
8. Organization Structure and Control Systems

Comprehensive Cases
Case 5: Amazon in China: Can Elaine Chang Crack the Chinese Market? (China/Global)
Case 6: Coming to America: A Successful Japanese Acquisition in Global Business (Japan)
Case 7: Souq.com and the Battle for the Future of eCommerce in the MENA (Global/MENA)

PART 4: GLOBAL HUMAN RESOURCES MANAGEMENT
9. Staffing, Training, and Compensation for Global Operations
10. Developing a Global Management Cadre
11. Motivating and Leading

Comprehensive Cases
Case 8: Daimler Chrysler: Facing a Media Firestorm (Germany/Global)
Case 9: Cirque de Soleil's Global Human Resources Practices (Global)

Integrative Section
Integrative Term Project
Case 10: IKEA's Challenges in Russia (Russia)

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