Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) Foundation Learning Guide (CCNP Collaboration Exam 300-075 CIPTV2), 3rd edition
Published by Cisco Press (March 22, 2016) © 2016
- William Alexander Hannah
- Akhil Behl
- A print text (hardcover or paperback)Â
- Free shipping
- Also available for purchase as an ebook from all major ebook resellers, including InformIT.com
- Developed with the Cisco certification team, creators of the newest CIPTV exams and courses
- Brings together complete skills for implementing a Cisco Unified Collaboration solution in a multisite environment
- For anyone preparing for CCNP Collaboration certification or simply seeking a better understanding of Cisco collaboration network technologies
   Introduction xxi
Chapter 1 Cisco Collaboration Solution Multisite Deployment Considerations 1
   Multisite Deployment Issues Overview 2
       Voice and Video Call Quality Issues 5
       Bandwidth Challenges 7
       Availability Challenges 10
       Dial Plan Challenges 12
       Overlapping Numbers 12
       Nonconsecutive Numbers 13
       Variable-Length Numbering 13
       Direct Inward Dialing (DID) Ranges and E.164 Addressing 14
       Optimized Call Routing 15
       Various PSTN Requirements 16
       Scalability 17
       Fixed Versus Variable-Length Numbering Plans 17
       Detection of End of Dialing in Variable-Length Numbering Plans 20
       Optimized Call Routing and PSTN Backup 22
       PSTN Requirements 23
       Issues Caused by Different Methods of PSTN Dialing 24
       Dial Plan Scalability Issues 26
       NAT and Security Issues 27
   Summary 29
   References 30
   Review Questions 30
Chapter 2 Understanding Multisite Deployment Solutions 33
   Multisite Deployment Solution Overview 34
       Quality of Service 36
       QoS Advantages 37
       Overview of Solutions for Bandwidth Challenges 39
       Low-Bandwidth Codecs and RTP Header Compression 41
       Codec Configuration in CUCM 42
       Disabling the Annunciator for Remote Branches 43
       Local Versus Remote Conference Bridges 44
       Transcoders 44
       Leading Practices for Transcoder Design 45
       Mixed Conference Bridge 46
       Multicast MOH from the Branch Router Flash 47
       An Example of Multicast MOH from the Branch Router Flash 49
       An Example of Multicast MOH from the Branch Router Flash Cisco IOS Configuration 51
       Alternatives to Multicast MOH from Remote Site Router Flash 52
       Preventing Too Many Calls by CUCM Call Admission Control 52
       Availability 53
       PSTN Backup 55
       MGCP Fallback 55
       Fallback for IP Phones: SRST, CME SRST, or SIP SRST 56
       Using CFUR to Reach Remote Site Cisco IP Phones During WAN
       Failure 58
       Using CFUR to Reach Users of Unregistered Software IP Phones on
       Other Devices 58
       AAR and CFNB 59
       Mobility Solutions 60
       Overview of Dial Plan Solutions 61
       NAT and Security Solutions 62
       CUBE in Flow-Through Mode 62
       Cisco Expressway C and Cisco Expressway E As a Solution to NAT and
       Security Issues in a Multisite Environment 63
   Summary 64
   References 65
   Review Questions 65
Chapter 3 Overview of PSTN and Intersite Connectivity Options 69
   Overview of Multisite Connection Options 70
       CUCM Connection Options Overview 71
       Cisco IOS Gateway Protocol Functions Review 72
   SIP Trunk Characteristics 73
   H.323 Trunk Overview 74
   Trunk Implementation Overview 76
       Gatekeeper-Controlled ICT and H.225 Trunk Configuration 77
       Trunk Types Used by Special Applications 78
   Dial Plan Requirements for Multisite Deployments with Distributed Call Processing 79
   Implementing Site Codes for On-Net Calls 81
       Digit-Manipulation Requirements When Using Access and Site Codes 82
       Access and Site Code Requirements for Centralized Call-Processing Deployments 83
   Implementing PSTN Access in Cisco IOS Gateways 84
       PSTN Access Example 85
       Transformation of Incoming Calls Using ISDN TON 85
       ISDN TON Example: Calling Number Transformation of Incoming Call 87
   Implementing Selective PSTN Breakout 88
       Configuring IP Phones to Use Local PSTN Gateway 88
   Implementing PSTN Backup for On-Net Intersite Calls 90
       Digit-Manipulation Requirements for PSTN Backup of On-Net Intersite Calls 90
   Implementing TEHO 92
       TEHO Example Without Local Route Groups 93
       TEHO Example with Local Route Groups 95
   Implementing Globalized Call Routing 96
       Globalized Call Routing: Number Formats 98
   Normalization of Localized Call Ingress on Gateways 102
       Normalization of Localized Call Ingress from Phones 104
   Localized Call Egress at Gateways 105
       Localized Call Egress at Phones 107
   Globalized Call Routing Example: Emergency Dialing 109
   Considering Globalized Call Routing Interdependencies 112
       Globalized Call Routing and TEHO Advantages 113
   Globalized Call Routing TEHO Example 113
   Summary 115
   References 116
   Review Questions 116
Chapter 4 URI-Based Dial Plan for Multisite Deployments 119
URI Dialing Overview 120
   URI Endpoint Addressing Overview 123
   URI Partitions and Calling Search Spaces 125
   URI Call Sources Overview 126
   Blended Addressing 127
   FQDNs in Directory URIs 128
   URI Call Routing 129
   Non-Numeric URI Call Routing Process 132
   Numeric URI Call Routing Process 134
       Routing URI Calls over SIP Trunks 134
   Summary 136
   References 137
   Review Questions 137
Chapter 5 Remote Site Telephony and Branch Redundancy Options 141
   Cisco Unified Communications Manager Express 141
   Cisco Business Edition 143
   Survivable Remote Site Telephony 144
   SRST and E-SRST Configuration 146
   SRST IOS Dial Plan 148
   CUCM SRST Configuration 149
   Multicast Music on Hold in SRST 150
   MGCP Fallback 153
   Cisco Call Forward Unregistered 154
   Summary 156
   References 156
   Review Questions 156
Chapter 6 Cisco Collaboration Solution Bandwidth Management 159
   Bandwidth Management Options 159
   Voice and Video Codecs 161
   Codec Selection 162
       Media Resource Group and Media Resource Group List 166
   Multicast Music on Hold 168
       Multicast MOH IP Address and Port Considerations 172
   Local Conference Bridge 172
   Transcoder 176
   Summary 179
   References 180
   Review Questions 180
Chapter 7 Call Admission Control (CAC) Implementation 183
   Call Admission Control Characteristics 184
   CUCM Call Admission Control 184
   Location-Based CAC 185
   Location Bandwidth Manager 187
   Enhanced Location-Based CAC 189
   Resource Reservation Protocol 196
       RSVP Configuration 198
       RSVP SIP Preconditions 199
   Automated Alternate Routing 202
   IOS Call Admission Control 204
       Local CAC 204
       Reservation-Based CAC 205
       Measurement-Based CAC 206
   Summary 206
   References 206
   Review Questions 207
Chapter 8 Implementing Cisco Device Mobility 209
   Device Roaming Overview 210
       Issues with Roaming Devices 210
   Using Device Mobility to Solve Roaming Device Issues 212
   Device Mobility Overview 213
       Device Mobility: Dynamic Phone Configuration Parameters 213
       Device Mobility Dynamic Configuration by Location-Dependent Device Pools 216
   Device Mobility Configuration Elements 217
       Relationship Between Device Mobility Configuration Elements 218
   Device Mobility Operation 220
       Device Mobility Operation Flowchart 221
       Device Mobility Considerations 224
       Review of Line and Device CSSs 225
       Device Mobility and CSSs 225
       Examples of Different Call-Routing Paths Based on Device Mobility Groups and Tail-End Hop-Off 226
   Device Mobility Interaction with Globalized Call Routing 228
       Advantages of Using Local Route Groups and Globalized Call Routing 229
       An Example of Globalized Call Routing That Is Not Configured with a Different Device Mobility Group 230
       An Example of Globalized Call Routing That Is Not Configured with the Same Device Mobility Group 231
       An Example of Globalized Call Routing 232
   Device Mobility Configuration 233
   Summary 236
   References 237
   Review Questions 237
Chapter 9 Cisco Extension Mobility 241
   Overview of Roaming Between Sites 241
       Challenges with Roaming Users 242
   CUCM Extension Mobility Overview and Characteristics 243
       Extension Mobility: Dynamic Phone Configuration Parameters 244
       Extension Mobility with Dynamic Phone Configuration by Device Profiles 245
   CUCM Extension Mobility Operation 245
       Cisco Extension Mobility and CSSs 247
   CUCM Extension Mobility Device Profile Overview 248
       Relationship Between Extension Mobility Configuration Elements 249
       Default Device Profile and Feature Safe 251
   CUCM Extension Mobility Configuration 252
   Summary 257
   References 257
   Review Questions 257
Chapter 10 Implementing Cisco Unified Mobility 261
Cisco Unified Mobility    Overview 262
       Mobile Connect and Mobile Voice Access Characteristics 263
   Cisco Unified Mobility Call Flow 264
       Mobile Connect Call Flow 264
       Mobile Voice Access Call Flow 266
   Cisco Unified Mobility Implementation Requirements 267
       Cisco Unified Mobility Configuration Elements 268
   Cisco Unified Mobility MGCP or SCCP Gateway PSTN Access 271
       MVA Call Flow with MGCP or SCCP PSTN Gateway Access 272
   Calling Search Space Handling in Cisco Unified Mobility 273
       CSS Handling in Mobile Voice Access 273
   Cisco Unified Mobility Access List Functions 274
       Operation of Time-of-Day Access Control 274
   Cisco Unified Mobility Configuration 275
       Configuring Mobile Connect 275
   Configuring Mobile Voice Access 281
   Summary 284
   References 285
   Review Questions 285
Chapter 11 Cisco Video Communication Server and Expressway Deployment 287
   Cisco VCS and Expressway Series Overview 288
       CUCM with Cisco Expressway Series 289
       Cisco VCS Control 289
       Cisco VCS-C with Cisco VCS Expressway 290
       CUCM and Cisco VCS-C (Combined Solution) 290
       Common Terminology for Cisco Video and Legacy Video 290
   Cisco VCS and Cisco Expressway Series Deployment Options 292
       Cisco VCS Deployment 292
       Cisco Expressway Series Deployment 293
       CUCM and Cisco VCS-C Interconnection 295
   Cisco VCS and Cisco Expressway Series Platforms, Licenses, and Features 296
       Cisco VCS and Cisco Expressway Licensing 297
       Cisco VCS and Cisco Expressway Feature Comparison 297
   Cisco VCS and Cisco Expressway Clustering 298
       Clustering Considerations 299
       Cluster Deployment Overview 300
   Cisco VCS and Cisco Expressway Series Initial Configuration 301
   Summary 306
   References 306
   Review Questions 307
Chapter 12 Deploying Users and Endpoints in Cisco VCS Control 311
   Cisco VCS User Authentication Options 312
       LDAP Authentication Configuration Example 313
   Endpoint Registration 314
   Endpoint Authentication 316
       Cisco VCS Authentication Methods 317
       Registration Restriction Policy 318
   Cisco TMS Provisioning 319
       Deploying Cisco Jabber Video for TelePresence 320
   Cisco VCS Zones 320
       Local Zone 321
       Default Subzone 322
       Subzone 323
       Traversal Subzone 323
   Links 324
       Zone Bandwidth Restrictions: Within 325
       Zone Bandwidth Restrictions: In&Out 325
       Zone Bandwidth Restrictions: Total 326
   Pipes 327
       Pipe Bandwidth Restrictions 328
   Summary 329
   References 330
   Review Questions 330
Chapter 13 Interconnecting Cisco Unified Communications Manager and Cisco Video Control Server 333
   Cisco Unified Communications Manager and Cisco VCS Interconnection Overview 334
   Call Flow Between CUCM and Cisco VCS 335
   Cisco VCS Dial Plan Components 337
       Transforms 338
       Admin Policy 338
       FindMe Feature 339
       Search Rules 340
   Configuration of CUCM and Cisco VCS Interconnections 340
   FindMe Configuration Procedure 341
   Summary 344
   References 345
   Review Questions 345
Chapter 14 Cisco Unified Communications Mobile and Remote Access 349
   Cisco Mobile Remote Access Overview 349
   Cisco Mobile Remote Access Components 351
   Cisco Mobile Remote Access Operation 352
       Cisco Mobile Remote Access Firewall Traversal 352
       HTTPS Reverse Proxy 354
       DNS SRV Setup 354
       Registering Remote Jabber Client with CUCM 355
       Cisco Unified Communications Mobile and Remote Access Configuration 357
       CUCM Configuration for Cisco Unified Communications MRA 358
       IM&P Configuration for Cisco Unified Communications MRA 363
       Cisco Expressway (Expressway-C and Expressway-E) Configuration for Cisco Unified Communications MRA 366
       Troubleshooting Cisco MRA 373
   Summary 373
   References 374
   Review Questions 374
Chapter 15 Cisco Inter-Cluster Lookup Service (ILS) and Global Dial Plan
Replication (GDPR) 377
   Inter-Cluster Lookup Service Overview 378
   ILS Networking Overview 378
   ILS Networking Configuration 380
       ILS-Based SIP URI Dialing/Routing 381
       ILS Calls Via SIP Trunk and Cisco Unified Border Element 383
   Directory URI, Enterprise Alternate, and +E.164 Alternate Number Exchange 385
   Global Dial Plan Replication Overview 386
   GDPR Configuration 388
   Global Dial Plan Catalogs 391
   Summary 393
   References 393
   Review Questions 394
Chapter 16 Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD) 397
   Complex Dial Plan Implementation Challenges 397
   Cisco Service Advertisement Framework Overview 399
       SAF Architecture 399
   SAF Characteristics and Operation 402
       SAF Clients 402
       SAF Client Protocol 403
       SAF Forwarders (SAF Forwarding Nodes) 403
       SAF Forwarder Protocol 405
       SAF Message 406
   Call Control Discovery Service Overview 406
       Call Control Discovery Schema 408
   CCD Characteristics and Operation 408
       Use Case 1: Normal Calls via SAF-Enabled Network to Remote Call Control 410
       Use Case 2: Calls via PSTN When the SAF Forwarder Is Down 411
       Use Case 3: Normal Calls via SAF-Enabled Network to CUBE 411
   SAF and CCD Configuration 412
       SAF Client Configuration 412
       SAF Forwarder Configuration 417
   Summary 419
   References 420
   Review Questions 420
Appendix A Answers Appendix 423
Glossary 429
978158714554, TOC, 2/22/2016
William Alexander Hannah , CCIE Collaboration #25853, CCSI #32072, along with numerous  other Cisco Unified Communications and data center specializations, and VMware certifications, has been an independent IT and telephony consultant, author, and tchnical editor for more than 12 years. He has been a technical trainer for more than 8 years and has taught more than 20 different courses for Cisco. Alex is a Senior Courseware Developer and Subject Matter Expert for Global Knowledge, designing all CCNP Collaboration courseware, labs, and infrastructure. He has done a wide array of IT and telephony consulting for many different companies along the eastern portion of the United States. A former Senior Architect and Senior Presales Engineer for two Cisco Gold Partners in the Southern Virginia area, Alex is now the principal owner of Hannah Technologies LLC, an IT consulting and training firm based in Midlothian, Virginia. Alex has implemented advanced IP telephony and video installations in his area for more than 12 years. When he is not working, he can be found on a boat, wakeboarding with friends and family. He can be reached at alex@hannahtechnologies.com .
Akhil Behl, CCIE Emeritus No. 19564, is a passionate IT executive with a key focus on the cloud and security. He has 18+ years of experience in the IT industry working across several leadership, advisory, consultancy, and business development profiles with various organizations. His technology and business specializations include cloud, security, infrastructure, data center, and business communication technologies. Currently, he leads business development for the cloud for a global systems integrator.Akhil has written multiple titles on security and business communication technologies. In addition, he has contributed as technical editor for more than a dozen books on security, networking, and information technology. He also has published four books with Pearson Education/Cisco Press.
He has published several research papers in national and international journals, including IEEE Xplore, and presented at various IEEE conferences, as well as other prominent ICT, security, and telecom events. Writing and mentoring are his passion and a part of his life.
He holds CCIE Emeritus (Collaboration and Security), Azure Solutions Architect Expert, Google Professional Cloud Architect, Azure AI Certified Associate, Azure Data Fundamentals, CCSK, CHFI, PMP, ITIL, VCP, TOGAF, CEH, ISM, CCDP, and many other industry certifications. He has a bachelor's degree in technology and a master's of business administration degree.
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