Implementing Change: Patterns, Principles, and Potholes, 5th edition

Published by Pearson (March 15, 2019) © 2020

  • Gene E. Hall
  • Shirley M. Hord

eTextbook

per month

  • Anytime, anywhere learning with the Pearson+ app
  • Easy-to-use search, navigation and notebook
  • Simpler studying with flashcards
$95.99

  • Hardcover, paperback or looseleaf edition
  • Affordable rental option for select titles
  • Free shipping on looseleafs and traditional textbooks

For courses in educational administration & leadership.

A research-based, practical guide helps educators understand, evaluate and facilitate the change process

Implementing Change is based primarily on the Concerns Based Adoption Model (CBAM), this user-friendly text focuses on introducing constructs that can be used by those engaged in creating, implementing and sustaining change processes as well as those who are evaluating and studying change.

The 5th Edition continues to examine on-the-ground change processes and practical strategies while adding new features, new material and the most current research. Rather than maintaining a bird's eye view of change processes, each chapter introduces a research-based construct about change.

Hallmark features of this title

Clearly demonstrate ways to implement change using real-world applications

  • Pot Holes features point out common mistakes that are made when trying to implement change.
  • Recommendations for application, future research topics, and program evaluation provide practical suggestions for next steps and further study at the end of each chapter.
  • Appendices for Stages of Concern and Change Facilitator Style Questionnaires give readers easy access to established research questionnaires and their scoring procedures.
  • Innovation Configuration Maps detail steps, criteria, examples, and frameworks to help readers move beyond constructing simple rubrics. (See Chapters 3 and 12.)

New and updated features of this title

  • NEW: 1-Legged Interviews to assess stages of concern, levels of use, and innovation configurations are presented in the new Appendix B and within each chapter.
  • NEW: Detailed charting of a Toxic Intervention Mushroom shows readers how the charting works and provides an interesting example. (See Appendix I.)
  • UPDATED: Up-to-date evidenced-based constructs, tools, and examples in each chapter are based on extensive research of what works in schools, business, government, and the military. The measurement tools are described in easy-to-understand language along with helpful summaries of key study findings and recent research.
  • UPDATED: Learning Outcomes, Indicators, Implications for Change Facilitators and updated end-of-chapter discussion questions aid readers in understanding and remembering key points.
  • UPDATED: School district cases illustrate how change is implemented in real-world settings. Two new district cases are available in this edition. Green Valley illustrates how the constructs and tools in each chapter can be applied effectively. Red Fern describes less than desirable, but typical, ways that the ideas within each chapter can be related to less successful change.
  • UPDATED: A new description of the Getting to Outcomes (GTO) systems change model in Chapter 9 addresses capacity and capacity building.

Part I: Two Basics of Implementing Change: Assumptions & Interventions

  1. What Key Patterns and Lessons Have We Learned About Implementing Change: Change Principles
  2. What Actions and Events Are Key to Facilitating Change Processes: Interventions

Part II: The Three Diagnostic Dimensions for Assessing Change: Concerns, Using, and Fidelity

  1. What is "It?": Innovation Configurations
  2. How Can the Different Feelings and Perceptions About Change Be Understood and Addressed: Stages of Concern
  3. How Do Behavioral Profiles Evolve as Implementers Progress from Not Using to Expert: Levels of Use

Part III: Leading Change Across the Organization

  1. How Do Leaders Make a Difference in Implementing Changes: Change Facilitator Style
  2. How Can the Organization’s Culture Support Implementing Changes: A Culture of Continuous Improvement
  3. What is a Part of the Change Process That Is Not Controlled by the Leaders or the Followers: Intervention Mushrooms

Part IV: Different Perspectives for Understanding the Big Picture of Change: Systems, Diffusion, and Organization Development

  1. How Can Understanding the Interconnections of Parts that Make a Whole Affect the Success of Change Efforts: Systems Thinking
  2. How Do Communication Activities and Change Agents Affect the Change Process: The Diffusion Perspective
  3. In What Ways Can Team Member Skills and Process Consultants Affect Implementation: Organization Development (OD)

Part V: Combining Views: Perspectives, Constructs, Tools, Applications, and Implications

  1. How Can Change Science Constructs Be Combined to Understand, Assess, and Lead Efforts to Implement Change: Data-Based and Conceptual Examples

APPENDICES

  1. Example Interventions for Each Stage of Concern
  2. The One-Legged Interview (OLI)
  3. Stages of Concern Questionnaire (SoCQ) (Form 075)
  4. Stages of Concern Questionnaire (SoCQ) Scoring Device
  5. Levels of Use of the Innovation (Operational Definitions)
  6. Six Dimensions of Change Facilitator Style
  7. Change Facilitator Style Questionnaire (CFSQ)
  8. Change Facilitator Style Questionnaire (CFSQ) Scoring Device
  9. Poisonous Mushroom: The Poltergeist and the Missing Tables

About our authors

Dr. Gene E. Hall earned his Ph.D. from Syracuse University and launched his academic career with 18 years as a faculty member and project director with the national R&D Center for Teacher Education at The University of Texas at Austin. Since then, he has been a Professor of Educational Leadership at the University of Florida, Northern Colorado, and UNLV. He twice has served as the Dean of a College of Education. Dr. Hall's main line of research has been related to the change process in organizational settings. He is the lead architect of the Concerns Based Adoption Model (CBAM), which places heavy emphasis on understanding and facilitating the personal side of change. This model and the related research and training programs have been tested and applied in many types of organizations including schools, business, government, and the military. The work also is widely studied and applied in other countries including Australia, Belgium, Canada, England, Hong Kong, Ireland, The Netherlands, Singapore and Taiwan. He also has had career-long involvement with teacher education, especially in relation to national accreditation and program innovation. His other publications include: Introduction to Teaching: Making a Difference in Student Learning (with Linda F. Quinn and Donna M. Gollnick, SAGE); Handbook of Teaching and Learning (with Linda F. Quinn and Donna M. Gollnick, Wiley-Blackwell) and Foundations of American Education: Becoming Effective Teachers in Challenging Times (with J. Johnson, D. Musial and D. Gollnick, Pearson).

Dr. Shirley M. Hord received her Ph.D. from The University of Texas at Austin. She dedicated her career to engaging teachers, school leaders, and scholars in creating and implementing strategies for increasing learning. Her special passion has been being a champion for children learning. She is a recognized teacher, teacher educator, and facilitator of adult learning. In addition to her contributions to change science, she has been widely engaged with endeavors related to developing professional learning communities. Her other publications include: Guiding Professional Learning Communities: Inspiration, Challenge, Surprise, Meaning and Implementing Change Through Learning: Concerns-Based Concepts, Tools and Strategies for Guiding Change (with J. Roussin, Corwin); and Reclaiming Our Teaching Profession: The Power of Educators Learning in Community (with E.F. Tobia, Teachers College Press).

Need help? Get in touch

Pearson+

All in one place. Pearson+ offers instant access to eTextbooks, videos and study tools in one intuitive interface. Students choose how they learn best with enhanced search, audio and flashcards. The Pearson+ app lets them read where life takes them, no wi-fi needed. Students can access Pearson+ through a subscription or their MyLab or Mastering course.

Video
Play
Privacy and cookies
By watching, you agree Pearson can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Pearson eTextbook: What’s on the inside just might surprise you

They say you can’t judge a book by its cover. It’s the same with your students. Meet each one right where they are with an engaging, interactive, personalized learning experience that goes beyond the textbook to fit any schedule, any budget, and any lifestyle.Â