Helping Relationship, The: Process and Skills, 8th edition

Published by Pearson (September 24, 2002) © 2003

  • Lawrence M. Brammer University of Washington
  • Ginger MacDonald
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  • Provides a systematic approach to helping skills and processes, while avoiding use of psychological jargon, to aid beginning students’ learning.
  • Incorporates examples from many professions and settings to broaden awareness of the wide applications of helping skills.
  • Presents a multicultural focus and illustrations to increase the student’s recognition of the range of human differences.
  • Provides students with a rationale for selecting the right skill for the right time and problem.
  • Discusses the applications of technology to the helping process.
  • Newly revised material on multicultural awareness in the helping process to help students work more effectively with differences in race, culture, economic status, and religion.
  • Discusses current applications of helping skills for coping with crises caused by natural and human-caused disasters, especially the newer threats of terrorism.
  • Includes increased discussion of ethical, personal, and process problems of beginning helpers to increase their awareness of pitfalls in helping.
  • Contains expanded treatment of spiritual development and the helping process.
  • Discusses the implications of positive psychology trends in the helping process that affect hope and optimism.


Preface.


1. Helping: What does it mean?

Your view of helping?

The helping process.

Motives for helping.

Responsibility.

Self help.

Peer and community helpers, professional and nonprofessional helpers.



2. Characteristics of helpers.

Levels and styles.

The helper personality.

Why is helping effective?



3. The helping process.

Relationship.

Stages.

The helping process as experienced.



4. Helping skills for understanding.

Listening, leading, reflecting, challenging, interpreting, informing, summarizing.



5. Helping skills for loss and crisis.

Strategies for helping.

Support skills.

Crisis management.



6. Helping skills for positive action and behavior change.

The action approach to helping.

Making positive behavior changes.



7. Ethical issues in helping relationships.

Ethics.

Self care.

Helper competence and limitations.

Crisis responses.



8. Thinking about the helping process.

A personal theory of helpfulness.

Social issues.

Tying theory to practice.

Helping groups.



Bibliography.


Index.

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