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Designing User Experience: A Guide To Hci, Ux and Interaction Design, 4th edition

Published by Pearson (January 9, 2019) © 2019

  • David Benyon Centre for Interaction Design, Edinburgh Napier University
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Designing User Experience presents a comprehensive introduction to the practical issue of creating interactive systems, services and products from a human-centred perspective. It develops the principles and methods of human–computer interaction (HCI) and Interaction Design (ID) to deal with the design of twenty-first-century computing and the demands for improved user experience (UX). It brings together the key theoretical foundations of human experiences when people interact with and through technologies. It explores UX in a wide variety of environments and contexts.

  • Part I: The essentials of designing user experience
  • 1 An introduction to user experience
  • 2 PACT: a framework for UX
  • 3 The process of UX design
  • 4 Cross Channel UX?
  • 5 Usability
  • 6 Experience design
  • Part II: Techniques for designing interactive systems
  • 7 Understanding
  • 8 Envisionment
  • 9 Design
  • 10 Evaluation
  • 11 Task analysis
  • 12 Visual interface design
  • 13 Multimodal interface design
  • Part III: Contexts for designing interactive systems
  • 14 Designing apps and websites
  • 15 Social media
  • 16 Collaborative environments
  • 17 Agents and avatars
  • 18 Ubiquitous computing
  • 19 Mobile computing
  • 20 Wearable computing
  • PART IV: Foundations of UX design
  • 21 Memory and attention
  • 22 Affect
  • 23 Cognition and action
  • 24 Social interaction
  • 25 Perception and navigation

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