Crisis Intervention: The Criminal Justice Response to Chaos, Mayhem, and Disorder, 1st edition

Published by Pearson (February 18, 2013) © 2014

  • William M Harmening

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For courses in Introduction to Policing, Crisis Intervention, Introduction to Police Science, and Introduction to Police Psychology.

Crisis intervention from a criminal justice perspective.

Crisis Intervention: The Criminal Justice Response to Chaos, Mayhem, and Disorder introduces readers to the methods and techniques of crisis intervention employed by police and correctional officers. Rather than focusing on abstract theories, this text presents real-life situations first and then explores the theories and methods relevant to those situations. It goes beyond the simple presentation of facts and incorporates best practices of policing and other topics usually found only in police training manuals. The text also examines the psychological effects of crisis on criminal justice professionals and ethical considerations related to crisis response.

Hallmark Features

Offers the perspective of the response team. Many crisis intervention texts take a mental health or psychological approach. This text looks behind the curtain of police protocol to provide a detailed look at the criminal justice response to crisis in its many forms.

  • The major types of crisis are explored, including causative factors related to each, the various typologies of those involved, and psychosocial factors influencing their onset and escalation.
  • Coverage includes essentially every category of crisis faced by the criminal justice system in America, including a final chapter on the emotional costs to those who devote their careers to responding to and de-escalating crisis.

Provides practical, proven methods and techniques. The text turns to the very professionals who respond daily to contain and de-escalate every type of crisis one can imagine. The methods and techniques they employ are based on decades of experience and proven success.

  • Some are clearly presented as written procedures and protocols, while others are general guidelines to be followed when an officer is faced with such a unique crisis that some level of improvised response is necessary.
  • The author himself has over 30 years of experience as a police officer.

Clearly shows how theories apply to real situations. Instead of presenting disjointed theories that students have difficulty applying to real situations, this text presents real-life situations first, and then discusses the theory and methods relevant to those situations.

  • Each chapter begins with a real case example to provide focus and context for the chapter material. 

Discusses the topics and issues relevant today. The text addresses many current and complex issues, such as recent “active shooter” situations including the Colorado theatre shootings and the Sikh Temple shootings in Milwaukee.

Emphasizes the ethical issues surrounding interventions.  Boxed features titled “Ethics in Crisis Intervention” highlight ethical issues that criminal justice responders encounter in the field and encourage class discussion and debate.

Chapter 1           The Problem of Crisis

Chapter 2           Fight, Flight, or Freeze: The Psychophysiology of Crisis

Chapter 3           Crisis Communication

Chapter 4           Use of Force

Chapter 5           The Tactical Response

Chapter 6           Suicide and the Psychology of Self-Destruction

Chapter 7           The Crisis of Domestic Violence

Chapter 8           The Victims of Crisis

Chapter 9           The Hostage Crisis

Chapter 10         Responding to Mass Panic

Chapter 11         The Cult Mindset and the Doomsday Crisis

Chapter 12         The Crisis of Mental Illness

Chapter 13         The Institutional Crisis

Chapter 14         Crisis in the Courtroom

Chapter 15         The Cost of Crisis: When the Helpers Need Helped

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