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Community and Problem-Oriented Policing: Effectively Addressing Crime and Disorder, 7th edition

Published by Pearson (January 12, 2017) © 2018

  • Kenneth J. Peak University of Nevada, Reno
  • Ronald W. Glensor

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Authoritative and practical perspective

  • Combines the classroom expertise of a seasoned criminal justice educator with the practical experience of an executive-level police administrator.

  • Helps students understand what community policing is, how it should work, and how the realities of various situations and constraints can affect the process.  

Community-oriented policing and problem solving (COPPS) focus

  • Provides a comprehensive view of how agencies are changing their management style, organizational structures, and operational strategies to attack crime, disorder, and fear.

  • Shows students how the police are moving away from the traditional, incident-driven, “professional” model of policing to a collaborative, problem-solving approach.

Applied approach

  • Demonstrates how concepts are planned, implemented, operationalized, and evaluated.

  • Illustrates how COPPS is being embraced in the U.S. and abroad.

  • UPDATED: Features more than 50 exhibits and dozens of case studies to demonstrate the power of this policing style.

  • UPDATED: Features Learn by Doing exercises in each chapter, which also contain key terms and concepts, learning objectives, and items for review sections.

  • Includes appendices which reinforce text concepts and feature several award-winning case studies of excellent problem solving, and an example of a problem-oriented policing training curriculum.

Addresses the most challenging aspects of the field today

Reflects the most cutting-edge information, with updated case studies, exercises, and exhibits. Specific changes include:

  • NEW: Chapter 1: Contributions of the federal government/COPS Office to community policing

  • NEW: Chapter 2: A “new professionalism”; “guardians” or “warriors”? addressing fear of crime; effects of economy; civilian review boards—blessing or curse?

  • NEW: Chapter 3: (Formerly Chapter 10) States crack down on sanctuary cities; lessons from history and Ferguson; how to achieve harmony, justice, and policy; transparency with Web sites and databases; calls for police body cameras; guardian mindset; early intervention systems for identifying problem employees

  • NEW: Chapter 4: (New Chapter) Faces of terrorism—homegrown, lone wolf, cyberterrorist; law enforcement strategies; legislative measures; drones; roles of local police, community policing, social media

  • NEW: Chapter 5: “CHEERS” method for problem analysis; problem solving in New Zealand

  • NEW: Chapter 6: Problem-oriented policing, community, crime prevention as symbiotic relationship; community role in preventing crime and restoring anchor points

  • NEW: Chapter 7: IT comes to policing; federal stimulus; rationale for IT; exploiting young officers’ flair for IT; choosing which tools to use; smart policing; using civic apps and applying social media; dedicated software for problem solving

  • NEW: Chapter 8: Revisiting the “new professional’s” guardian mindset; constitutional policing and legitimacy; angst caused by hot spot policing; use of force in the new culture of policing; responding to mass demonstra

Applied approach

  • UPDATED: Features more than 50 exhibits and dozens of case studies to demonstrate the power of this policing style.

  • UPDATED: Features Learn by Doing exercises in each chapter, which also contain key terms and concepts, learning objectives, and items for review sections.

Addresses the most challenging aspects of the field today

Reflects the most cutting-edge information, with updated case studies, exercises, and exhibits. Specific changes include:

  • Chapter 1: Contributions of the federal government/COPS Office to community policing

  • Chapter 2: A “new professionalism”; “guardians” or “warriors”? addressing fear of crime; effects of economy; civilian review boards—blessing or curse?

  • Chapter 3: (Formerly Chapter 10) States crack down on sanctuary cities; lessons from history and Ferguson; how to achieve harmony, justice, and policy; transparency with Web sites and databases; calls for police body cameras; guardian mindset; early intervention systems for identifying problem employees

  • Chapter 4: (New Chapter) Faces of terrorism—homegrown, lone wolf, cyberterrorist; law enforcement strategies; legislative measures; drones; roles of local police, community policing, social media

  • Chapter 5: “CHEERS” method for problem analysis; problem solving in New Zealand

  • Chapter 6: Problem-oriented policing, community, crime prevention as symbiotic relationship; community role in preventing crime and restoring anchor points

  • Chapter 7: IT comes to policing; federal stimulus; rationale for IT; exploiting young officers’ flair for IT; choosing which tools to use; smart policing; using civic apps and applying social media; dedicated software for problem solving

  • Chapter 8: Revisiting the “new professional’s” guardian mindset; constitutional policing and legitimacy; angst caused by hot spot policing; use of force in the new culture of policing; responding to mass demonstrations

  • Chapter 9: Strategic planning example—planning one’s future; a forward-thinking perspective; examples of planning and implementation

  • Chapter 10: Police training for today’s society—Seattle’s model; technologies such as gamification and use of avatars; E-learning and distance education; resources on the Web

  • Chapter 11: Knowledge and skills evaluators should possess; quantitative and qualitative measures; validity; the Evidence-Based Policing Matrix; evaluating agencies’ and officers’ efforts; RAND’s benchmark program; Sweden’s use of crime prevention committees

  • Chapter 12: The changing war on drugs (especially with marijuana, prescription drug abuse, and synthetic drugs); problems and responses with neighborhood disorder

  • Chapter 13: Cybercrime—types, police tactics, and federal efforts for addressing; human trafficking problems and police strategies

  • Chapter 14: Technology, terrorism, cybercrime of the future, and what community policing and problem solving can do to address them; applying science to policing; need for strong police leadership (in several areas).

PART I: THE LONG ROAD TO COMMUNITY POLICING AND PROBLEM SOLVING

1. Evolution: The Geneses of Community Policing

2. Community Partnerships: Building Accord in a Time of Discord

PART II: POLICING’S DUAL PRIORITIES: MANAGING DIVERSITY AND HOMELAND PROTECTION

3. Policing a Diverse Society

4. Protecting the Homeland: An International Problem for Local Police

PART III: PROBLEM SOLVING PROCESSES, PROGRAMS, AND PRACTICES

5. Problem Solving: A Process Model

6. Crime Prevention: Programs and Practices

7. Tools for Problem Solving: Using Information Technology

PART IV: NEEDED: ORGANIZATIONAL FOUNDATION FOR PROBLEM SOLVING

8. Changing Agency Culture: Toward Constitutional and Legitimate Policing

9. Planning and Implementation: Keys to Success

10. Training for Problem Solving: “Learning by Doing”

11. Evaluating and Assessing Outcomes: Do the Responses “Measure Up”?

PART V: ADDRESSING TODAY’S CRIME AND DISORDER

12. Problem Solving in Practice: “What Works” with Drugs, Youth Gangs and Violence, and Neighborhood Disorder

13. Addressing Offenders and Victims: Mental Illness, Domestic Violence, Cyber Criminals, Human Trafficking

PART VI  CHALLENGES AHEAD

14. Future Opportunities–and Obstacles

Answers

Appendix 1: Award-Winning Problem-Solving Case Studies

Appendix 2: Model Academic Curriculum for Problem-Oriented Policing

Credits

Kenneth J. Peak, Ph.D., is a professor emeritus and former chairman of the criminal justice department at the University of Nevada, Reno, where he was named “Teacher of the Year” by the UNR Honor Society and also served as acting director of public safety. He has authored or coauthored 31 books on policing, justice administration, women in law enforcement, and police supervision and management; two historical books (on bootlegging and temperance); and more than 60 journal articles and additional book chapters on a wide range of justice-related subjects. He has served as chairman of the Police Section, Academy of Criminal Justice Sciences and a past president of the Western Association of Criminal Justice. Prior to coming to UNR, Dr. Peak held positions as a municipal police officer, criminal justice planner; director of a Four-State Technical Assistance Institute; director of university police at Pittsburg State University; and assistant professor at Wichita State University. He received two gubernatorial appointments to statewide criminal justice committees while in Kansas and holds a doctorate from the University of Kansas.


Ronald W. Glensor, Ph.D., is an assistant chief (retired) of the Reno, Nevada, Police Department (RPD). He has accumulated more than 36 years of police experience and commanded the department’s patrol, administration, and detective divisions. In addition to being actively involved in RPD’s implementation of community-oriented policing and problem solving since 1987, he has provided such training to thousands of officers, elected officials, and community members representing jurisdictions throughout the United States as well as Canada, Australia, and the United Kingdom. He is also a judge for the Herman Goldstein International Problem Oriented Policing Awards held annually throughout the nation. Dr. Glensor was the 1997 recipient of the prestigious Gary P. Hayes Award, conferred by the Police Executive Research Forum, recognizing his contributions and leadership in the policing field. Internationally, he is a frequent featured speaker on a variety of policing issues. He served a six-month fellowship as problem-oriented policing coordinator with the Police Executive Research Forum in Washington, D.C., and received an Atlantic Fellowship in public policy, studying repeat victimization at the Home Office in London. He is coauthor of Police Supervision and Management in an Era of Community Policing (third edition) and was coeditor of Policing Communities: Understanding Crime and Solving Problems. Dr. Glensor has also published in several journals and trade magazines, is an adjunct professor at the University of Nevada, Reno, and instructs at area police academies and criminal justice programs. He holds a doctorate in political science and a master’s of public administration from the University of Nevada, Reno.

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