Communication Counts in College, Career, and Life, 2nd edition
Published by Pearson (July 5, 2011) © 2012
- David W. Worley Indiana State University
- Debra A Worley Indiana State University
- Laura B. Soldner Northern Michigan University
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Communication Counts teaches students that the skills and theories they learn in the basic communication course can be linked and applied to their college, career, and life experiences.
By integrating basic communication course content with college students’ real world experiences, , the authors illustrate how principles and practices can assist students here and now, as well as prepare them for future successes in the work world. Relevant for both traditional and nontraditional students, readers from all walks of life will see the immediate affective correlation to their lives which, in turn, will help to improve student motivation for the course and enhance student learning.
- Communication Counts in Your Career boxes within each chapter focus on the relationship between communication and career. This spotlight on practical and conceptual links address students’ needs and will appeal to students’ interests both current and future.
- Communication Counts in Your College Experience boxes within each chapter emphasize college experience as it relates to communication principles and practices. These boxes will provide relevant links that students can make between communication and their lives right now.
- Communication Counts in Your Life boxes within each chapter emphasize communication as it relates to life experiences. These boxes show students the relationship between communication and their lives–both now and as they prepare for their lives beyond college.
- Each chapter provides a capstone section, emphasizing how communication principles and practices connect with students’ college, career, and life experiences, enhancing the immediate relevance of the content for students.
- The unique “Communication in Organizations” chapter (Ch. 13) helps students understand basic principles of organizational communication by relating the theories of organizations to two concrete examples-- how a university runs and how students work in regard to that institution.
- Every chapter includes discussion questions and exercises, providing opportunities for students to create their own links between principles and practice and their own lives.
- New Learning Outcomes begin each chapter to help students efficiently preview, study, and review key chapter concepts and skills.
- New Culture Counts icons appear in each chapter of the text and draw students’ attention to material and discussions that address the important link between culture and communication in our lives integrating issues of diversity throughout the textbook.
- Newly integrated ethics coverage emphasizes that communication is not only strategic but also should be ethical, and underscores pitfalls of communication (and how to avoid them).
- Expanded section on Public Speaking, highlighting individual chapters for Informative and Persuasive Speaking (Chapter 10: Informative Speaking and Chapter 11: Persuasive Speaking) helps students focus on and master these two important types of public speaking.
- Fully revised and updated Chapter 14: Mass Communication and Computer Mediated Communication addresses the increasing importance of technology and networking to society and, more often than not, to college students who are considered “digital natives.”
- A newly designed graphics program shows concepts visually, and engages non-traditional learners.
Unit I: Essential Communication Elements
Chapter 1: Appreciating and Understanding Human Communication
Graphic Organizer
Learning Outcomes
Thinking About Communication
Learning About Communication
Linking Ethics and Communication
Becoming a Competent and Ethical Communicator in College, Career, and Life
Summary
Questions for Discussion
Exercises
Key Terms
Chapter 2: Perception: Self, Others and Communication
Graphic Organizer
Learning Outcomes
Understanding the Process of Perception
Facing Perceptual Challenges
Connecting Perception and Communication: A Reciprocal Relationship
Improving Your Perceptual Skills
Enacting Competent and Ethical Perception in College, Career, and Life
Summary
Questions for Discussion
Exercises
Key Terms
Chapter 3: Effective Listening
Graphic Organizer
Learning OutcomesOvercoming Our Reluctance to Listen
Learning to Listen Effectively
Reaping the Rewards of Listening
Using Listening to Enhance Learning
Becoming a Competent and Ethical Listener in College,Career, and Life
Summary
Questions for Discussion
Exercises
Key Terms
Chapter 4: Verbal Communication and Language
Graphic Organizer
Learning Outcomes
Understanding Verbal Communication
Identifying the Properties of Language
Recognizing the Power of Language
Connecting Language and Gender
Connecting Language and Culture
Using Language Competently and Ethically in College, Career, and Life
Summary
Questions for Discussion
Exercises
Key Terms
Chapter 5: Nonverbal Communication
Graphic Organizer
Learning Outcomes
Understanding Nonverbal Communication
Identifying the Properties of Nonverbal Communication
Classifying the Types of Nonverbal Communication
Connecting Nonverbal Communication and Gender
Connecting Nonverbal Communication and Culture
Becoming a Competent and Ethical Nonverbal Communicator in College, Career, and Life
Summary
Questions for Discussion
Exercises
Key Terms
Unit II: Interpersonal Communication
Chapter 6: Understanding Interpersonal Communication
Graphic Organizer
Learning Outcomes
Recognizing the Difference Between Impersonal and Interpersonal Communication
Understanding Intimacy as a Key Concept of Interpersonal Communication
Identifying the Stages of Relationship Development and Dissolution
Developing Releationships Between Professors and Students
Connecting Gender and Intepersonal Communication
Connecting Culture and Interpersonal Communication
Becoming a Competent and Ethical Interpersonal Communicator in College, Career, and Life
Summary
Questions for Discussion
Exercises
Key Terms
Chapter 7: Practicing Effective Interpersonal Communication
Graphic Organizer
Learning Outcomes
Acknowledging the “Reality” of Relationships
Understanding Interpersonal Communication Dialectics
Applying Interpersonal Dialectics to Families
Applying Interpersonal Communication Dialectics to Friendships
Applying Interpersonal Communication Dialectics to College
Applying Interpersonal Communication Dialectics to Communities
Managing Conflict in Interpersonal Relationships
Creating More Assertive Relationships
Building Competent and Ethical Interpersonal Relationships in College, Career, and Life
Summary
Questions for Discussion
Exercises
Key Terms
Unit III: Public Communication
Chapter 8: Public Speaking: Process, Purposes, Topics, and Audiences
Graphic Organizer
Learning Outcomes
Studying Public Speaking
Understanding the Process of Public Speaking
Identifying Public Speaking Purposes
Selecting a Subject
Selecting a Topic
Relating a Topic to Purposes
Writing a Thesis Statement
Gathering Information
Conducting Interview and Recording Personal Observations
Evaluating Materials
Identifying Different Types of Speeches
Becoming a Competent and Ethical Public Speaker in College, Career, and Life
Summary
Questions for Discussion
Exercises
Key Terms
Chapter 9: Organization, Supporting Material, Delivery, and Visual Aids
Graphic Organizer
Learning Outcomes
Organizing Your Ideas
Outlining for Effective Speaking
Identifying Patterns of Organization
Understanding the Parts of a Speech
Gathering Supporting Materials
Citing Sources
Using Visual Aids to Enhance Delivery
Delivering Your Speech Effectively
Dealing With Communication Apprehension
Preparing for Effective Delivery
Achieving Competent and Ethical Speech Delivery in College, Career, and Life
The Importance of Organizational Skills for College Learning and Life
Summary
Questions for Discussion
Exercises
Key Terms
Chapter 10: Informative Speaking
Graphic Organizer
Learning Outcomes
Defining Informative Speaking
Identifying Types of Informative Speeches
Organizing Informative Speeches
Becoming an Effective and Ethical Informative Speaker
Understanding the Value of Informative Speaking for College, Career, and Life
Summary
Questions for Discussion
Exercises
Key Terms
Chapter 11: Persuasive Speaking
Graphic Organizer
Learning Outcomes
Defining Persuasion
Understanding the Role of Attitudes in Persuasion
Building Persuasive Credibility
Crafting Persuasive Messages
Identifying Types of Persuasive Speeches
Organizing Persuasive Speeches
Becoming a Competent and Ethical Persuasive Speaker in College, Career, and Life
Unit IV: Groups, Organizations & Mass Communication
Chapter 12: Groups in Discussion
Graphic Organizer
Learning Outcomes
Understanding the Characteristics of Groups
Distinguishing Between Indivdual Goals and Group Goals
Identifying Types of Groups
Determining Roles in Groups
Understanding Leadership in Groups
Tracing the Stages of Group Development
Appreciating Culture, Values, and Gender in Groups
Solving Problems in Groups
Making Quality Decisions in Groups
Becoming a Competent and Ethical Group Member in College, Career, and Life
Summary
Questions for Discussion
Exercises
Key Terms
Chapter 13: Communication in Organizations
Graphic Organizer
Learning Outcomes
Understanding the Importance of Communication in Organizations
Appreciating Organizational Cultures
Understanding Organizational Systems: The System Model
Examining Communication Contexts in Organizations
Confronting Challenges in Contemporary Organizations
Identifying and Avoiding Sexual Harassment
Using Technology in Organizations
Preparing for the Job Market Early in College
Putting Organizational Communication Into Practice in College, Career, and Life
Summary
Questions for Discussion
Exercises
Key Terms
Chapter 14: Mass Communication and Computer Mediated Communication
Graphic Organizer
Learning Outcomes
Understanding the World of Mediated Mass Communication
Identifying Characteristics of Mediated Communication
Examining Effects of Mass Communication
Thinking About Computer Mediated Communication and Social Media
Evaluating Blogs and the Changing Face of News
Being a Critical Consumer of Media
Becoming a Competent and ethical Mediated and Mass Communicator in College, Carrer, and Life
Summary
Scenario
Questions for Discussion
Exercises
Key Terms
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