Business Data Communications: Infrastructure, Networking and Security, 7th edition

Published by Pearson (July 14, 2021) © 2012

  • William Stallings
  • Tom Case
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For Business Data Communications, Data Communications, and introductory Networking for Business courses. The content is also appropriate for the Introduction to Networking course in a MBA program.

Business Data Communications: Infrastructure, Networking and Security covers the fundamentals of data communications, networking, distributed applications, and network management and security. These concepts are presented in a way that relates specifically to the business environment and the concerns of business management and staff. While making liberal use of real-world case studies and charts and graphs to provide a business perspective, the book also provides the student with a solid grasp of the technical foundation of business data communications.

The diverse set of projects and student exercises enables the instructor to use the book as a component in a rich and varied learning experience and to tailor a course plan to meet the specific needs of the instructor and students.
The Seventh edition features a new co-author, Dr. Thomas L. Case, Professor and Chair of the Department of Information Systems at Georgia Southern University. New coverage of security-related issues is included in relevant places throughout the book to meet the needs of the IT/IS schools using this book and the growing emphasis on network security. Additionally, the Seventh edition now aligns with the ACM/AIS IS 2010 curriculum model.

Table of Contents

  • Chapter 0 Reader's and Instructor's Guide
    • 0.1 Outline of This Book
    • 0.2 Topic Ordering
    • 0.3 Internet and Web Resources
    • 0.4 Useful Publications
  • Chapter 1 Introduction
    • 1.1 Information and Communication
    • 1.2 Data Communications and Networking for Today's Enterprise
    • 1.3 Convergence and Unified Communications
    • 1.4 The Nature of Business Information Requirements
    • 1.5 The Transmission of Information
    • 1.6 Distributed Data Processing
    • 1.7 The Internet and Distributed Applications
    • 1.8 Networks
    • 1.9 Management Issues
    • 1.10 Standards
    • 1.11 Key Terms, Review Questions, and Problems
    • Appendix 1A Prefixes for Numerical Units
  • Case Study I Unified Communications at Boeing (ONLINE)

PART ONE REQUIREMENTS

  • Chapter 2 Business Information
    • 2.1 Audio
    • 2.2 Data
    • 2.3 Image
    • 2.4 Video
    • 2.5 Performance Measures
    • Application Note: File Sizes
    • 2.6 Summary
    • 2.7 Key Terms, Review Questions, and Problems
  • Case Study II CORE Credit Union (ONLINE)
  • Chapter 3 Distributed Data Processing
    • 3.1 Centralized Versus Distributed Processing
    • 3.2 Forms of Distributed Data Processing
    • 3.3 Distributed Data
    • 3.4 Networking Implications of DDP
    • 3.5 Big Data Infrastructure Considerations
    • 3.6 Summary
    • 3.7 Key Terms, Review Questions, and Problems
  • Case Study III Managing Massive Data Warehouses at MasterCard International (ONLINE)

PART TWO DATA COMMUNICATIONS

  • Chapter 4 Data Transmission
    • 4.1 Signals for Conveying Information
    • 4.2 Transmission Impairments and Channel Capacity
    • Application Note: Analog Signals
    • 4.3 Summary
    • 4.4 Key Terms, Review Questions, and Problems
  • Chapter 5 Data Communication Fundamentals
    • 5.1 Analog and Digital Data Communications
    • 5.2 Data Encoding Techniques
    • 5.3 Asynchronous and Synchronous Transmission
    • 5.4 Error Detection
    • Application Note: Devices, Encoding, Communication Parameters and Protocols
    • 5.5 Summary
    • 5.6 Key Terms, Review Questions, and Problems
  • Chapter 6 Data Link Control and Multiplexing
    • 6.1 Flow Control and Error Control
    • 6.2 Motivation for Multiplexing
    • 6.3 Frequency-Division Multiplexing
    • 6.4 Synchronous Time-Division Multiplexing
    • Application Note: Changing Communications
    • 6.5 Summary
    • 6.6 Key Terms, Review Questions, and Problems
    • Appendix 6A High-Level Data Link Control Protocol
  • Case Study IV Broadband Access: Global and Local Issues (ONLINE)

PART THREE THE INTERNET AND DISTRIBUTED APPLICATIONS

  • Chapter 7 The Internet
    • 7.1 The Structure of the Internet
    • 7.2 Internet Domains
    • Application Note: Fitting DNS into your organizational structure
    • 7.3 Dynamic Host Configuration Protocol
    • 7.4 Summary
    • 7.5 Key Terms, Review Questions, and Problems
  • Case Study V Net Neutrality (ONLINE)
  • Chapter 8 TCP/IP
    • 8.1 A Simple Protocol Architecture
    • 8.2 The TCP/IP Protocol Architecture
    • 8.3 Internetworking
    • 8.4 Virtual Private Networks and IP Security
    • Application Note: Practical Guide to Networking
    • 8.5 Summary
    • 8.6 Key Terms, Review Questions, and Problems
    • Appendix 8A TCP, UDP, and IP Details
    • Appendix 8B The Trivial File Transfer Protocol
  • Chapter 9 Client/Server, Intranet, and Cloud Computing
    • 9.1 The Growth of Client/Server Computing
    • 9.2 Client/Server Applications
    • 9.3 Middleware
    • 9.4 Intranets
    • 9.5 Extranets
    • 9.6 Service-Oriented Architecture
    • Application Note: To Be Fat or Thin–That is the Question
    • 9.7 Cloud Computing
    • 9.8 Summary
    • 9.9 Key Terms, Review Questions, and Problems
  • Case Study VI Shifting Sands: Chevron’s Migration to the Cloud
  • Chapter 10 Internet-Based Applications
    • 10.1 Electronic Mail
    • 10.2 Web Access and HTTP
    • 10.3 Web Security
    • 10.4 Multimedia Applications
    • Application Note: To Serve or Not to Serve?
    • 10.5 Acceptable Use Policiess
    • 10.6 Summary
    • 10.7 Key Terms, Review Questions, and Problems
  • Case Study VII E-Business at Guardian Life (ONLINE)
  • Chapter 11 Internet Operation
    • 11.1 Internet Addressing
    • 11.2 Internet Routing Protocols
    • 11.3 Multicasting
    • 11.4 Quality of Service
    • 11.5 Differentiated Services
    • 11.6 Service Level Agreements
    • 11.7 IP Performance Metrics
    • Application Note: Where Does My Network Address Come From?
    • 11.8 Summary
    • 11.9 Key Terms, Review Questions, and Problems

PART FOUR LOCAL AREA NETWORKS

  • Chapter 12 LAN Architecture and Infrastructure
    • 12.1 Background
    • 12.2 LAN Configuration
    • 12.3 Guided Transmission Media
    • 12.4 LAN Protocol Architecture
    • Application Note: Cabling Infrastructure
    • 12.5 Summary
    • 12.6 Key Terms, Review Questions, and Problems
    • Appendix 12A Decibels and Signal Strength
  • Case Study VIII Carlson Companies
  • Chapter 13 Ethernet, Switches, and Virtual LANs
    • 13.1 Traditional Ethernet
    • 13.2 Bridges, Hubs, and Switches
    • 13.3 High-Speed Ethernet
    • Application Note: Networking with Ethernet
    • 13.4 Virtual LANs
    • 13.5 Power over Ethernet
    • 13.6 Summary
    • 13.7 Key Terms, Review Questions, and Problems
  • Chapter 14 Wireless LANs
    • 14.1 Overview
    • 14.2 Wi-Fi Architecture and Services
    • 14.3 IEEE 802.11 MAC and Physical Layer Standards
    • 14.4 Gigibit WLANs
    • 14.5 IEEE 802.11 Security Considerations
    • Application Note: Deploying WLANs
    • 14.6 Summary
    • 14.7 Key Terms, Review Questions, and Problems
  • Case Study IX St. Luke’s Health Care System: Using Mobility to Advance Health Care Delivery

PART FIVE WIDE AREA NETWORKS

  • Chapter 15 WAN Technology and Protocols
    • 15.1 Switching Techniques
    • 15.2 Circuit-Switching Networks
    • 15.3 Packet-Switching Networks
    • 15.4 Traditional Wide Area Network Alternatives
    • 15.5 Voice over IP
    • 15.6 Presence
    • 15.7 Summary
    • 15.8 Key Terms, Review Questions, and Problems
  • Chapter 16 WAN Services
    • 16.1 Wide Area Networking Alternatives
    • 16.2 Frame Relay
    • 16.3 Asynchronous Transfer Mode (ATM)
    • Application Note: Off-site Connectivity Solutions
    • 16.4 Multiprotocol Label Switching (MPLS)
    • 16.5 Wide Area Ethernet
    • 16.6 Summary
    • 16.7 Key Terms, Review Questions, and Problems
  • Chapter 17 Wireless WANs
    • 17.1 Cellular Wireless Networks
    • 17.2 Multiple Access
    • 17.3 Third-Generation Wireless Communication
    • 17.4 Fourth-Generation Wireless Communciation
    • 17.5 Satellite Communications
    • Application Note: Laptops, Netbooks, PDAs, and Cell Phones
    • 17.6 Summary
    • 17.7 Key Terms, Review Questions, and Problems
  • Case Study X Choice Hotels

PART SIX MANAGEMENT ISSUES

  • Chapter 18 Computer and Network Security Threats
    • 18.1 Computer Security Concepts
    • 18.2 Threats, Attacks, and Assets
    • 18.3 Intruders
    • 18.4 Malicious Software Overview
    • 18.5 Viruses, Worms, Bots, and Spam
    • 18.6 Keyloggers, Phishing, Spyware
    • 18.7 Computer Security Trends
    • 18.8 Key Terms, Review Questions, and Problems
  • Chapter 19 Computer and Network Security Techniques
    • 19.1 Virtual Private Networks and IPsec
    • 19.2 SSL and TLS
    • 19.3 Wi-Fi Protected Access
    • 19.4 Intrusion Detection
    • 19.5 Firewalls
    • 19.6 Malware Defense
    • Application Note: Security Layers
    • 19.7 Key Terms, Review Questions, and Problems
  • Case Study XI Cloud Computing (In)Security
  • Chapter 20 Network Management (ONLINE)
  • Chapter 21 Network Planning and Design (ONLINE)

Appendix A Business Data Communications Projects

  • A.1 Animations and Animation Projects
  • A.2 Practical Exercises
  • A.3 Wireshark Projects
  • A.4 Research Projects
  • A.5 Security Case Studies
  • A.6 Reading/Report Assignments
  • A.7 Writing Assignments

Glossary

References

Index

ONLINE CHAPTERS AND APPENDICES[1]

  • Chapter 20 Network Management (ONLINE)
    • 20.1 Network Management Requirements
    • 20.2 Network Management Systems
    • 20.3 Simple Network Management Protocol (SNMP)
    • Application Note: How Much Management?
    • 20.4 Key Terms, Review Questions, and Problems
  • Chapter 21 Network Planning and Design (ONLINE)
    • 21.1 The Project Environment–The Big Picture
    • 21.2 Planning
    • 21.3 Design Techniques
    • 21.4 Some Capacity Planning and Network Design Tools
    • Appendix 21A Some Simple Design Algorithms
    • Appendix 21B Selling Books Online–A Case Study

Appendix B Standards Organizations

  • B.1 The Importance of Standards
  • B.2 Standards and Regulation
  • B.3 Standards-Setting Organizations

Appendix C Uniform Resource Locators (URLs) and Uniform Resource Identifiers (URIs)

  • C.1 Uniform Resource Locator
  • C.2 Uniform Resource Identifier

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