Organizational Behavior: Developing Skills for Managers, 1st edition

Published by Pearson (November 24, 2020) © 2021

  • Eric Lamm
  • Jennifer Tosti-Kharas

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For organizational behavior courses.

Solid organizational behavior knowledge students can translate into career-relevant skills

Grounded in research, Organizational Behavior: Developing Skills for Managers teaches students how to succeed in today's ever-changing business environment. The text analyzes both classic and contemporary OB concepts using a theme of change management, and then links those concepts with associated skills.

The 1st Edition includes relevant, real-world examples involving a wide variety of industries, organizations and geographies. Media-rich videos, interactives and resources help keep students engaged while also preparing them for a successful career in management.

Hallmark features of this title

Student-focused features facilitate learning

  • Setting the Stage sections outline key topics and connect them to broader themes in that section with a clear impact on students' development as a manager.
  • Real-world examples speak to students' experiences now in school and at their next jobs, and then provide them with the skills to shape and guide their future careers.
  • End-of-chapter Key Skills Takeaways list 4 to 6 actionable skills students can develop to apply the learning objectives.
  • End-of-chapter The Big Picture boxes explain how that chapter's content contributes toward understanding of change in organizations.

Features of Revel for the 1st Edition

  • On Location: Managers in Their Own Words Videos show a diverse group of professionals in various occupations talking about how the chapter material is relevant to their work.
  • On Location: Video Exercises feature real people from diverse occupations describing their work and specific challenges with excerpts from the Managers in Their Own Words videos. Multiple-choice questions test students' knowledge.
  • On Location: Video Case Analyses present real-world problems and short-answer critical-thinking questions, so students can think through how they'd respond using the concepts from the chapter.
  • Personal Inventory Assessments have students apply chapter concepts to complete exercises that promote self-reflection. In the final step, students see, and are prompted to analyze, their results.
  • Find Your Baseline Quizzes present 4 or 5 pre-quiz questions that fuel students' desire to learn the chapter content, while foreshadowing key concepts and skills.
  • Learning Check Quizzes include 15 multiple-choice questions that feature a range of topics and difficulty levels. Most questions ask students to apply the material to a new situation rather than simply demonstrating their knowledge of the topics covered.

PART 1: INTRODUCTION
1. Identifying OB Skills for Managers

PART 2: WHO ARE YOU? - INCREASING YOUR SELF-AWARENESS
2. Perceiving Information and Making Better Decisions
3. Recognizing Personality Distinctions
4. Identifying Your Individual, Group, and Cultural Values

PART 3: HOW DO YOU WORK? - DEVELOPING YOUR SELF-MANAGEMENT
5. Navigating Your Job Attitudes, Behaviors, and Ethics
6. Advancing in Your Job and Career
7. Managing Your Stress and Time

PART 4: HOW DO YOU WORK WITH OTHERS? - UNDERSTANDING OTHER PEOPLE
8. Developing Communication Skills
9. Developing Team Skills
10. Motivating Others

PART 5: HOW DO YOU GET WHAT YOU WANT? - MANAGING OTHERS
11. Developing Leadership Skills
12. Developing Power and Influence Skills
13. Developing Conflict Management and Negotiation Skills
14. Developing Change Management Skills

About our authors

Eric Lamm is a Professor of Management in the College of Business at San Francisco State University. Dr. Lamm earned his PhD from the Carroll School of Management at Boston College, and his BA in Politics and Sociology from Brandeis University. His main areas of interest in research and teaching are job attitudes, teams, and organizational change. Dr. Lamm's research has recently appeared in academic outlets including Group and Organization Management, Employee Relations, Journal of Business Ethics, Journal of Leadership and Organizational Studies, and Organization & Environment. Together with Dr. Tosti-Kharas, he won the Group and Organization Management Best Micro Paper award in 2013.

Before entering the world of academe, Dr. Lamm learned about organizational change first-hand as the senior speech-writer for the CEO of an international organization in Washington DC, undergoing a full transformation to privatization. His travels for study, work, and pleasure have brought him to over 60 countries across 5 continents and counting.

Dr. Lamm likes to spend his free time outdoors, watching baseball, and spending time with his 2 teenage daughters. He has participated in a spicy chicken wing eating contest and tied for 1st Place.

Jennifer Tosti-Kharas is an Associate Professor of Organizational Behavior at Babson College. She earned her PhD in Management from New York University's Stern School of Business, and her BS in Economics from the Wharton School of the University of Pennsylvania. Dr. Tosti- Kharas's research explores career development, with a particular focus on meaningful work and work as a calling. Her research has been published in outlets such as Personnel Psychology, Academy of Management Perspectives, Journal of Business Ethics, Journal of Vocational Behavior, and Journal of Career Assessment. Her research on organizational citizenship behavior toward the environment co-authored with Dr. Lamm received the 2013 Best Micro Paper award from Group and Organization Management and her research on calling was recognized with the 2019 Best Overall Paper award from the Careers Division of the Academy of Management.

Before entering academia, Dr. Tosti-Kharas worked as a strategy consultant at Accenture in New York City, specializing in the communications, media, and entertainment industries. She has appeared as a contestant on the television game show Cash Cab, and officiated a marriage.

In her free time, Dr. Tosti-Kharas enjoys skiing, hiking, and seeing live music with her husband and 2 kids.

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