Networking Essentials: A CompTIA Network+ N10-007 Textbook, 5th edition
Published by Pearson IT Certification (February 20, 2018) © 2018
- Jeffrey S. Beasley New Mexico State University
- Piyasat Nilkaew
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Networking Essentials, Fifth Edition guides students from an entry-level knowledge in computer networks to advanced concepts in Ethernet and TCP/IP networks; routing protocols and router configuration; local, campus, and wide area network configuration; network security; wireless networking; optical networks; Voice over IP; the network server; and Linux networking. This edition contains additional coverage of switch security, troubleshooting IP networks, authorization and access control, best practices for disaster recovery, network infrastructure configuration and management, data traffic network analysis, network security, and VoIP. It also covers approximately 250 new terms now addressed by CompTIA’s N10-007 exam.
Instructor Resouces include an Instructor Guide, Labs, a Test Bank, and PowerPoint slides.
- Provides a practical approach to introductory networking concepts
- Presents tons of hands-on activities to help students learn by doing
- Clearly outlines goals for each chapter with chapter-opening objectives and introductions
- Highlights key terms and acronyms in the margins to enhance retention of networking terminology
- Guides readers through application of concepts through configuring, analyzing, and troubleshooting sections
- Includes extensive problem sets, summaries, questions, and problems (including critical thinking questions) at the end of each chapter to assess learning
- Allows students to practice custom-designed, hands-on router and switch configuration exercises with the Net-Challenge software
Most changes will be small additions/updates to existing chapters and question sets. Major new topics include:
Chapter 8Â Switch SecurityChapter 11 Troubleshooting IP Networks
Chapter 12 Authorization and Access ControlChapter 14 Best Practices and Disaster Recovery
   Introduction xxii
CHAPTER 1 Introduction to Computer Networks 2
       Chapter Outline 3
       Objectives 3
       Key Terms 3
   1-1 Introduction 5
   1-2 Network Topologies 7
       Section 1-2 Review 11
       Test Your Knowledge 11
   1-3 The OSI Model 12
       Section 1-3 Review 14
       Test Your Knowledge 15
   1-4 The Ethernet LAN 16
       IP Addressing 20
       Section 1-4 Review 22
       Test Your Knowledge 23
   1-5 Home Networking 24
       Securing a Home Network 33
       IP Addressing in a Home Network 34
   Section 1-5 Review 36
       Test Your Knowledge 37
   1-6 Assembling an Office LAN 38
       Section 1-6 Review 43
       Test Your Knowledge 43
   1-7 Testing and Troubleshooting a LAN 44
       Section 1-7 Review 47
       Test Your Knowledge 47
   Summary 48
   Questions and Problems 48
       Certification Questions 56
CHAPTER 2 Physical Layer Cabling: Twisted-Pair 60
       Chapter Outline 61
       Objectives 61
       Key Terms 61
   2-1 Introduction 63
   2-2 Structured Cabling 64
       Horizontal Cabling 67
       Section 2-2 Review 70
       Test Your Knowledge 70
   2-3 Unshielded Twisted-Pair Cable 71
       Shielded Twisted-Pair Cable 74
       Section 2-3 Review 75
       Test Your Knowledge 75
   2-4 Terminating CAT6/5e/5 UTP Cables 76
       Computer Communication 78
       Straight-through and Crossover Patch Cables 80
       Section 2-4 Review 87
       Test Your Knowledge 88
   2-5 Cable Testing and Certification 89
       Section 2-5 Review 93
       Test Your Knowledge 93
   2-6 10 Gigabit Ethernet over Copper 94
       Overview 94
       Alien Crosstalk 95
       Signal Transmission 96
       Section 2-6 Review 97
       Test Your Knowledge 97
   2-7 Troubleshooting Cabling Systems 98
       Installation 98
       Cable Stretching 99
       Cable Failing to Meet Manufacturer Specifications 99
       CAT5e Cable Test Examples 100
   Section 2-7 Review 106
       Test Your Knowledge 106
   Summary 107
   Questions and Problems 107
       Certification Questions 115
CHAPTER 3 Physical Layer Cabling: Fiber Optics 118
       Chapter Outline 119
       Objectives 119
       Key Terms 119
   3-1 Introduction 120
   3-2 The Nature of Light 123
       Graded-Index Fiber 127
       Single-Mode Fibers 127
       Section 3-2 Review 128
       Test Your Knowledge 129
   3-3 Fiber Attenuation and Dispersion 129
       Attenuation 129
       Dispersion 131
       Dispersion Compensation 132
       Section 3-3 Review 133
       Test Your Knowledge 133
   3-4 Optical Components 134
       Intermediate Components 135
       Detectors 136
       Fiber Connectorization 138
       Section 3-4 Review 139
       Test Your Knowledge 140
   3-5 Optical Networking 140
       Defining Optical Networking 141
       Building Distribution 143
       Campus Distribution 147
       Section 3-5 Review 150
       Test Your Knowledge 150
   3-6 Safety 151
       Section 3-6 Review 152
       Test Your Knowledge 152
   Summary 153
   Questions and Problems 153
       Certification Questions 156
CHAPTER 4 Wireless Networking 158
       Chapter Outline 159
       Objectives 159
       Key Terms 159
   4-1 Introduction 160
   4-2 The IEEE 802.11 Wireless LAN Standard 161
       Section 4-2 Review 169
       Test Your Knowledge 170
   4-3 802.11 Wireless Networking 170
       Section 4-3 Review 180
       Test Your Knowledge 181
   4-4 Bluetooth, WiMAX, RFID, and Mobile Communications 181
       Bluetooth 181
       WiMAX 184
       Radio Frequency Identification 185
       Mobile (Cellular) Communications 188
       Section 4-4 Review 189
       Test Your Knowledge 189
   4-5 Configuring a Point-to-Multipoint Wireless LAN: A Case Study 190
       Step 1. Conducting an Antenna Site Survey 191
       Step 2. Establishing a Point-to-Point Wireless Link to the Home Network 191
       Steps 3 and 4. Configuring the Multipoint Distribution and Conducting an RF Site Survey 192
       Step 5. Configuring the Remote Installations 194
       Section 4-5 Review 195
       Test Your Knowledge 195
   Summary 196
   Questions and Problems 196
       Critical Thinking 200
       Certification Questions 201
CHAPTER 5 Interconnecting the LANs 204
       Chapter Outline 205
       Objectives 205
       Key Terms 205
   5-1 Introduction 206
   5-2 The Network Bridge 207
       Section 5-2 Review 212
       Test Your Knowledge 213
   5-3 The Network Switch 213
       Hub and Switch Comparison 216
       Managed Switches 218
       Multilayer Switches 223
       Section 5-3 Review 224
       Test Your Knowledge 224
   5-4 The Router 225
       The Router Interface: Cisco 2800 Series 226
       Section 5-4 Review 229
       Test Your Knowledge 230
   5-5 Interconnecting LANs with the Router 230
       Gateway Address 233
       Network Segments 233
       Section 5-5 Review 233
       Test Your Knowledge 234
   5-6 Configuring the Network Interface: Auto-negotiation 234
       Auto-negotiation Steps 235
       Full-Duplex/Half-Duplex 235
       Section 5-6 Review 237
       Test Your Knowledge 237
   5-7 The Console Port Connection 238
       Configuring the HyperTerminal Software (Windows) 240
       Configuring the ZTerm Serial Communications Software (Mac) 242
       Section 5-7 Review 244
       Test Your Knowledge 244
   Summary 245
   Questions and Problems 245
       Critical Thinking 250
       Certification Questions 251
CHAPTER 6 TCP/IP 254
       Chapter Outline 255
       Objectives 255
       Key Terms 255
   6-1 Introduction 256
   6-2 The TCP/IP Layers 257
       The Application Layer 258
       The Transport Layer 260
       The Internet Layer 264
       The Network Interface Layer 266
       Section 6-2 Review 267
       Test Your Knowledge 267
   6-3 Number Conversion 268
       Binary-to-Decimal Conversion 268
       Decimal-to-Binary Conversion 270
       Hexadecimal Numbers 271
       Section 6-3 Review 274
       Test Your Knowledge 274
   6-4 IPv4 Addressing 274
       Section 6-4 Review 278
       Test Your Knowledge 278
   6-5 Subnet Masks 278
       Section 6-5 Review 285
       Test Your Knowledge 286
   6-6 CIDR Blocks 286
       Section 6-6 Review 289
       Test Your Knowledge 289
   6-7 IPv6 Addressing 290
       IPv6 CIDR 294
       Section 6-7 Review 295
       Test Your Knowledge 295
   Summary 296
   Questions and Problems 296
       Critical Thinking 305
       Certification Questions 306
CHAPTER 7 Introduction to Switch Configuration 310
       Chapter Outline 311
   Objectives 311
       Key Terms 311
   7-1 Introduction 312
   7-2 Introduction to VLANs 313
       Virtual LANs 313
       Section 7-2 Review 315
       Test Your Knowledge 315
   7-3 Introduction to Switch Configuration 316
       Hostname 316
       Enable Secret 317
       Setting the Line Console Passwords 317
       Static VLAN Configuration 319
       Networking Challenge: Switch Configuration 323
       Section 7-3 Review 323
       Test Your Knowledge 324
   7-4 Spanning-Tree Protocol 324
       Section 7-4 Review 326
       Test Your Knowledge 327
   7-5 Network Management 327
       Configuring SNMP 328
       Section 7-5 Review 331
       Test Your Knowledge 331
   7-6 Power over Ethernet 332
       Section 7-6 Review 334
       Test Your Knowledge 335
   7-7 Switch Security 335
       Switch Port Security 337
       STP Special Features 338
       Section 7-7 Review 340
       Test Your Knowledge 340
   Summary 341
   Questions and Problems 341
       Critical Thinking 348
       Certification Questions 348
CHAPTER 8 Introduction to Router Configuration 352
       Chapter Outline 353
       Objectives 353
       Key Terms 353
   8-1 Introduction 354
   8-2 Router Fundamentals 355
       Layer 3 Networks 356
       Section 8-2 Review 362
       Test Your Knowledge 362
   8-3 The Router’s User EXEC Mode (Router>) 363
       The User EXEC Mode 363
       Router Configuration Challenge: User EXEC Mode 366
       Section 8-3 Review 368
       Test Your Knowledge 369
   8-4 The Router’s Privileged EXEC Mode (Router#) 369
       Hostname 371
       Enable Secret 371
       Setting the Line Console Passwords 372
       FastEthernet Interface Configuration 373
       Serial Interface Configuration 374
       Router Configuration Challenge: Privileged EXEC Mode 376
       Section 8-4 Review 378
       Test Your Knowledge 379
   Summary 380
   Questions and Problems 380
       Critical Thinking 385
       Certification Questions 387
CHAPTER 9 Routing Protocols 390
   Chapter Outline 391
       Objectives 391
       Key Terms 391
   9-1 Introduction 392
   9-2 Static Routing 393
       Gateway of Last Resort 400
       Configuring Static Routes 400
       Networking Challenge: Static Routes 403
       Section 9-2 Review 404
       Test Your Knowledge 404
   9-3 Dynamic Routing Protocols 405
       Section 9-3 Review 406
       Test Your Knowledge 407
   9-4 Distance Vector Protocols 407
       Section 9-4 Review 410
       Test Your Knowledge 410
   9-5 Configuring RIP and RIPv2 410
       Configuring Routes with RIP 412
       Configuring Routes with RIPv2 417
       Networking Challenge: RIPv2 418
       Section 9-5 Review 419
       Test Your Knowledge 420
   9-6 Link State Protocols 420
       Section 9-6 Review 423
       Test Your Knowledge 423
   9-7 Configuring the Open Shortest Path First (OSPF) Routing Protocol 424
       Networking Challenge: OSPF 429
       Section 9-7 Review 430
       Test Your Knowledge 430
   9-8 Advanced Distance Vector Protocol: Configuring Enhanced Interior Gateway
       Routing Protocol (EIGRP) 430
       Configuring Routes with EIGRP 431
       Networking Challenge: EIGRP 436
       Section 9-8 Review 437
       Test Your Knowledge 437
   9-9 IPv6 Routing 438
       IPv6 Static Routing 438
       RIP for IPv6 438
       OSPF for IPv6 439
       EIGRP for IPv6 440
       Section 9-9 Review 440
       Test Your Knowledge 440
   Summary 442
   Questions and Problems 442
       Critical Thinking 455
       Certification Questions 456
CHAPTER 10 Internet Technologies: Out to the Internet 458
       Chapter Outline 459
       Objectives 459
       Key Terms 459
   10-1 Introduction 461
   10-2 The Line Connection 463
       Data Channels 464
       Point of Presence 465
       Section 10-2 Review 468
       Test Your Knowledge 468
   10-3 Remote Access 468
       Analog Modem Technologies 469
       Cable Modems 470
       xDSL Modems 470
       Remote Access Server 472
       Section 10-3 Review 475
       Test Your Knowledge 475
   10-4 Metro Ethernet/Carrier Ethernet 476
       Ethernet Service Types 477
       Service Attributes 479
       Section 10-4 Review 479
       Test Your Knowledge 480
   10-5 Network Services: DHCP and DNS 480
       The DHCP Data Packets 482
       DHCP Deployment 483
       Network Services: DNS 485
       Internet Domain Names 486
       Section 10-5 Review 491
       Test Your Knowledge 492
   10-6 Internet Routing: BGP 492
       Section 10-6 Review 495
       Test Your Knowledge 495
   10-7 Analyzing Internet Data Traffic 495
       Utilization/Errors Strip Chart 497
       Network Layer Matrix 497
       Network Layer Host Table 498
       Frame Size Distribution 498
       Section 10-7 Review 499
       Test Your Knowledge 500
   Summary 501
   Questions and Problems 501
       Certification Questions 507
CHAPTER 11 Troubleshooting 510
       Chapter Outline 511
       Objectives 511
       Key Terms 511
   11-1 Introduction 512
   11-2 Analyzing Computer Networks 514
       Using Wireshark to Inspect Data Packets 514
       Using Wireshark to Capture Packets 517
       Section 11-2 Review 519
       Test Your Knowledge 519
   11-3 Analyzing Computer Networks: FTP Data Packets 519
       Section 11-3 Review 520
       Test Your Knowledge 521
   11-4 Analyzing Campus Network Data Traffic 521
       Section 11-4 Review 524
       Test Your Knowledge 524
   11-5 Troubleshooting the Router Interface 525
       Section 11-5 Review 529
       Test Your Knowledge 529
   11-6 Troubleshooting the Switch Interface 530
       Section 11-6 Review 534
       Test Your Knowledge 534
   11-7 Troubleshooting Fiber Optics: The OTDR 535
       Section 11-7 Review 537
       Test Your Knowledge 537
   11-8 Troubleshooting Wireless Networks 537
       Hardware Issues 537
       Signal Strength Problems 538
       Frequency Interference Problems 538
       Load Issues 538
       DHCP Issues 538
       SSID Issues 538
       Securing Wi-Fi Issues 538
       Wireless Printer Issues 538
       Wireless Router Issues 539
       Extending the Wireless Range 539
       Selecting Wireless Channels 539
       Wireless Compatibility 539
       Cable Issues 540
       Switch Uptime 540
       Section 11-8 Review 540
       Test Your Knowledge 540
   11-9 Troubleshooting IP Networks 541
       Verifying Network Settings 543
       Investigating IP Address Issues 543
       Finding Subnet Mask Issues 544
       Looking for Gateway Issues 544
       Identifying Name Resolution Issues 544
       Investigating DHCP Issues 545
       Checking for Blocked TCP/UDP Ports 546
       Section 11-9 Review 546
       Test Your Knowledge 547
   Summary 548
   Questions and Problems 548
       Certification Questions 555
CHAPTER 12 Network Security 558
       Chapter Outline 559
       Objectives 559
       Key Terms 559
   12-1 Introduction 560
   12-2 Intrusion: How Attackers Gain Control of a Network 562
       Social Engineering 562
       Password Cracking 563
       Packet Sniffing 564
       Vulnerable Software 566
       Preventing Vulnerable Software Attacks 567
       Viruses and Worms 569
       Section 12-2 Review 570
       Test Your Knowledge 571
   12-3 Denial of Service 571
       Distributed Denial of Service Attacks 574
       Section 12-3 Review 574
       Test Your Knowledge 574
   12-4 Security Software and Hardware 575
       Antivirus Software 575
       Personal Firewalls 575
       Configuring Firewall Settings for Windows 10 576
       Configuring Firewall Settings for Mac OS X 580
       Configuring Firewall Settings for Linux 581
       Firewalls 582
       Other Security Appliances 584
       Computer Forensics 585
       Section 12-4 Review 586
       Test Your Knowledge 587
   12-5 Managing Network Access 587
       Section 12-5 Review 589
       Test Your Knowledge 589
   12-6 Introduction to Virtual Private Networks 590
       VPN Tunneling Protocols 591
       Configuring a Remote Access VPN Server 593
       Configuring a Remote Client’s VPN Connection 593
       Windows 10/8/7 VPN Client 593
       Mac OS X VPN Client 594
       Cisco VPN Client 595
       Section 12-6 Review 599
       Test Your Knowledge 599
   12-7 Wireless Security 600
       Section 12-7 Review 604
       Test Your Knowledge 604
   Summary 605
   Questions and Problems 605
       Critical Thinking 610
       Certification Questions 611
CHAPTER 13 Cloud Computing and Virtualization 614
       Chapter Outline 615
       Objectives 615
       Key Terms 615
   13-1 Introduction 616
   13-2 Virtualization 617
       Setting Up Virtualization on Windows 8 or 10 620
       Section 13-2 Review 628
       Test Your Knowledge 628
   13-3 Cloud Computing 629
       Infrastructure as a Service (IaaS) 631
       Platform as a Service (PaaS) 632
       Software as a Service (SaaS) 632
       Cloud Infrastructures 632
       Section 13-3 Review 633
       Test Your Knowledge 634
   13-4 Enterprise Storage 634
       Section 13-4 Review 635
       Test Your Knowledge 635
   Summary 637
   Questions and Problems 637
       Certification Questions 640
CHAPTER 14 Codes and Standards 642
       Chapter Outline 643
       Objectives 643
       Key Terms 643
   14-1 Introduction 644
   14-2 Safety Standards and Codes 645
       Design and Construction Requirements for Exit Routes (29 CFR 1910.36) 645
       Maintenance, Safeguards, and Operational Features for Exit Routes (29 CFR 1910.37) 646
       Emergency Action Plans (29 CFR 1910.38) 647
       Fire Prevention Plans (29 CFR 1910.39) 647
       Portable Fire Extinguishers (29 CFR 1910.157) 648
       Fixed Extinguishing Systems (29 CFR 1910.160) 648
       Fire Detection Systems (29 CFR 1910.164) 650
       Employee Alarm Systems (29 CFR 1910.165) 650
       Hazard Communication (29 CFR 1910.1200) 651
       HVAC Systems 652
       Door Access 652
       Section 14-2 Review 652
       Test Your Knowledge 653
   14-3 Industry Regulatory Compliance 653
       FERPA 653
       FISMA 653
       GLBA 654
       HIPAA 654
       PCI DSS 654
       International Export Controls 654
       Section 14-3 Review 656
       Test Your Knowledge 656
   14-4 Business Policies, Procedures, and Other Best Practices 657
       Memorandum of Understanding 657
       Service Level Agreement 658
       Master Service Agreement 658
       Master License Agreement 658
       Non-Disclosure Agreement 659
       Statement of Work 659
       Acceptable Use Policy 659
       Incident Response Policy 659
       Password Policy 660
       Privileged User Agreement 660
       Standard Operating Procedure 660
       Other Best Practices 661
       Asset Management 661
       Section 14-4 Review 662
       Test Your Knowledge 662
   14-5 Business Continuity and Disaster Recovery 663
       Section 14-5 Review 664
       Test Your Knowledge 665
   Summary 666
   Questions and Problems 666
       Certification Questions 672
Glossary 674
9780789758746, TOC, 1/25/2018
Jeff Beasley is a professor in the Information and Communications Technology program at New Mexico State University, where he teaches computer networking and many related topics. He is coauthor of Modern Electronic Communication, 9th edition, author of Networking, 2nd edition, and coauthor of Networking Essentials, 4th edition, and Practical Guide to Advanced Networking.
Piyasat Nilkaew is the director of Telecommunications and Networking at New Mexico State University. He has more than 20 years of experience in network management and consulting. He has extensive expertise in deploying and integrating multi-protocol and multi-vendor data, voice, and video network solutions. He is coauthor of Networking Essentials, 4th edition, and Practical Guide to Advanced Networking.
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