Introduction to Hospitality, 9th Edition© 2024

John R. Walker

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Introduction to Hospitality is a comprehensive and lively survey of the world’s largest industry, designed for tomorrow’s leaders. Students explore the vibrant inner workings of each hospitality segment.

  • Learn current industry information from John Walker
  • Dive into lodging, restaurants, tourism, recreation, attractions, clubs and managerial areas
  • Chapter updates include post-pandemic implications, as well as critical-thinking discussion questions.

For students investigating a career in hospitality

Explore hospitality careers paths and learn professional skills to succeed.

Includes all areas of hospitality

Explore this vast industry that plays a significant role in the nation’s economic growth including hotels and resorts, restaurants, event management and even theme parks.

A real-world approach

Inspire students with profiles of various hospitality professionals, case studies, and examples from around the industry.

Teach career skills

Students learn what it takes to succeed in the industry including education requirements, communication, guest service, teamwork, and critical thinking.

The latest Industry Insights

The hospitality industry is constantly evolving, with new trends and technologies emerging regularly. Introduction to Hospitality ensures students are aware of the latest practices and innovations.

Teaching solutions

Conceptual exercises, real-world applications, and support for all teaching styles

Revised, 5-part organization

  • Hospitality and lodging
  • Beverages and restaurants
  • Tourism, recreation, attractions, clubs, and gaming
  • Events, attractions, leadership, and management
  • Managerial areas of the hospitality industry

Chapter on cruising
The program has a dedicated chapter exploring various aspects of the cruising industry and providing key aspects and insights.

New coverage of COVID-19 implications
The implications of COVID-19 in all segments of hospitality are woven throughout.

Expanded topics
Topics include ghost kitchens, senior living, sustainability, gaming technology, and social media.

What do you think?
Thought-provoking discussion questions in every chapter.

Apply your knowledge
Apply the knowledge and skills learned in each chapter to real-life industry topics.

Case studies
This edition has a case study written for each chapter—all based on industry scenarios. Students will be challenged to test their skills and knowledge as they address and recommend appropriate actions in each situation.

Corporate profiles
Learn about the practices, growth, and scope of leading corporations and organizations.

‘A Day in the Life’ features
Students are introduced to industry practitioners’ careers, the issues and challenges they encounter, and their achievements and contributions. These features give a “from-the-heart,” up-close and personal view of their work. From dreams to reality—follow the career paths to success for industry leaders and learn from their experiences.

Online learning

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Frequently asked questions

Grades 10-12

This program is designed for introductory courses in hospitality or hospitality marketing.

Available Student Resources include the print Student Edition and eTextbook on the Bookshelf by VitalSource®.

Pearson offers custom teacher resources for all programs. Use the contact form on this page to request access to instructor resources for this program.

Student Revel access can be purchased as 1 access code. Student digital access to the Bookshelf by VitalSource® eTextbook can be purchased as 1 access code or a bundle of 6 access codes. All access codes are for use by 1 student, for 1 course, for up to 1 year, and are non-transferable. 

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